M.P. Shah Hospital Careers

Roles & Responsibilities:

Leadership and Management: 

• Supervise, mentor, coach, and evaluate the performance of nursing staff.
• Ensure appropriate staffing levels and effective scheduling to provide optimal patient care
• Identify, and develop competence development and training plans for staff.
• Conduct, regular team meetings and provide ongoing education and professional development opportunities.
• Develop and implement policies and procedures in alignment with best practices and organizational goals.

Patient Care: 

• Ensure high-quality, patient-centered care is delivered consistently.
• Address patient complaints and concerns promptly and effectively.
• Oversee patient admissions, discharges, and transfers to ensure smooth and efficient processes.

Operational Management: 

• Manage the day-to-day operations of the nursing unit or department.
• Monitor and manage departmental budgets, including staffing, supplies, and equipment.
• Ensure compliance with healthcare regulations, accreditation standards, and organizational policies.

Quality Improvement: 

• Implement quality improvement initiatives to enhance patient care and outcomes.
• Collect and analyze data to identify areas for improvement.

Collaboration 

• Collaborate with other healthcare professionals and departments to ensure comprehensive care for patients.
• Serve as a liaison between nursing staff and other hospital departments.
• Participate in hospital committees and task forces as needed.
• Take up hospital administrative shifts and coverage.

Key Performance Areas 

• Clinical Outcomes
• Patient Care Quality
• Patient and Family Experience
• Staff Performance and Development
• Operational Efficiency
• Regulatory and Safety Compliance
• Resource Management

Qualifications, Regulatory & Legal Requirements 

• Must be a qualified Registered Nurse (KRN/RM/KRCHN/KRNM/KRNMPH/BSCN).
• Must have a higher diploma in a nursing field or a Bachelor of Science in Nursing or a relevant basic degree from a recognized institution
• Certification courses on management or leadership is an added advantage.
• Must have a valid licensure from the Nursing Council of Kenya.
• Minimum twelve (12) years of nursing experience with three years in a leadership or managerial role.
• Must have a Basic Life Support (BLS) Certification
• Previous leadership or management experience in a healthcare setting.

Duties & Responsibilities:

Patient Assessment and Care Planning 

• Conduct comprehensive and ongoing assessments of patients’ physical, psychological, and social needs.
•  Develop, implement, and evaluate individualized care plans based on assessment findings and patient goals.

Direct Patient Care 

• Provide direct nursing care, including administering medications, wound care, and other treatments.
• Monitor and document patients’ vital signs, symptoms, and responses to treatment.
• Assist with activities of daily living (ADLs) such as bathing, dressing, and feeding
• Ensure continuity of care by appropriate handover from one shift to the next.

Clinical Skills and Procedures

• Perform advanced clinical procedures such as intravenous therapy, catheterization, central line care, among others.
• Operate and troubleshoot medical equipment.

Patient Education and Support. 

• Educate patients and their families about health conditions, treatments, and post-discharge care.
• Provide emotional support and counseling to patients and families.

Collaboration and Communication. 

• Collaborate with interdisciplinary team members, including physicians, therapists, and pharmacists, to coordinate care.
• Communicate effectively with patients, families, and the healthcare team to ensure continuity and quality of care.

Documentation and Record-Keeping. 

• Maintain accurate and timely documentation of patient care, interventions, and outcomes.
• Ensure compliance with legal, regulatory, and institutional standards for record-keeping.

Safety and Quality Improvement. 

• Adhere to infection control protocols and other safety measures to protect patients and staff.
• Participate in quality improvement initiatives to enhance patient care and outcomes.

Professional Development.

• Engage in continuous professional development through education, certification, and participation in professional organizations.
• Stay current with evidence-based practices and advancements in nursing and healthcare.
• Must undergo annual competency-based evaluation.

Leadership and Mentorship.

• Serve as a role model and mentor for junior nurses and nursing students.
• Take on leadership roles in clinical practice, such as shift leader or team leader.

Ethical and Legal Responsibilities.

• Uphold ethical standards and patient confidentiality.
• Advocate for patients’ rights and informed consent.

Emergency Response. 

• Respond promptly and effectively to medical emergencies and critical situations.
• Participate in code teams and emergency response drills.

Qualifications & Requirements 

• Education: Diploma or degree in nursing – (KRN/KRCHN/KRNM/KRNMPH or BSCN).
• A Higher Diploma or specialization relevant to the nursing unit is desirable and is an added advantage.
• Licensure: Current Registered Nurse (RN with a valid licensure from the Nursing Council of Kenya.
• Certifications: BLS (Basic Life Support) certification required; ACLS (Advanced Cardiovascular Life Support) certification preferred.
• Skills: Strong clinical skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in electronic health records (EHR) systems.

The Operation Theatre Stock Controller is responsible for managing and maintaining the inventory of pharmaceutical products and surgical consumables within the operation theatre. The role ensures that all necessary supplies are available for surgical procedures, and stock levels are maintained in compliance with hospital policies, safety standards, and regulatory requirements.

Duties & Responsibilities: 

Inventory Management: 

• Monitor and manage inventory levels of pharmaceutical products and surgical consumables.
• Ensure that stock levels are adequate and reorder supplies as needed.
• Maintain accurate records of stock usage, orders, and receipts, with particular attention to expiration dates and batch numbers.

Stock Control: 

• Regularly audit stock to identify discrepancies, potential shortages, or expired products.
• Implement stock rotation procedures to minimize wastage and ensure the availability of fresh, sterile supplies.
• Coordinate with suppliers and the pharmacy department for timely delivery and restocking of items.

Pharmaceutical Handling:

• Ensure proper storage of pharmaceutical products according to manufacturer guidelines, including temperature control and security.
• Maintain accurate documentation for controlled substances, adhering to legal and hospital regulations.
• Collaborate with pharmacists to ensure compliance with medication safety protocols.

Surgical Consumables Handling:

• Prepare and organize surgical kits, ensuring all necessary consumables are included and ready for scheduled procedures.
• Oversee the sterilization and maintenance of surgical instruments and consumables.
• Manage the safe disposal of biohazardous waste and expired materials.

Coordination with Surgical Team: 

• Work closely with surgeons, nurses, and other theatre staff to ensure that all required pharmaceutical products and consumables are available and accessible.
• Respond to urgent requests for additional supplies during surgical procedures.

Record Keeping and Reporting: 

• Maintain detailed records of all stock movements, including incoming and outgoing pharmaceutical products and surgical consumables.
• Prepare reports on inventory status, usage trends, and any issues related to stock management.
• Ensure compliance with hospital policies and procedures, as well as local and national regulations regarding pharmaceutical and medical supplies.

Quality Assurance: 

• Conduct regular quality checks on inventory to ensure compliance with safety and quality standards.
• Identify and report any issues with product quality, including damaged, expired, or recalled items.
• Participate in quality improvement initiatives related to inventory management and control.

Training and Support: 

• Provide training to theatre staff on inventory procedures, safe handling of pharmaceuticals, and proper usage of surgical consumables.
• Assist in the development and implementation of policies and procedures for inventory management.

Qualifications, Skills, Regulatory & Legal Requirements 

• Diploma or certificate in Inventory Management, Pharmacy Technology, or a related field or any professional qualification in Supply Chain Management
• Minimum of 2 years of experience in inventory management, with experience in handling pharmaceutical and surgical products preferred.
• Minimum of two years working experience in a similar position
• Professional qualification in Accounting will be an added advantage
• Pharmacy technician trained is an added advantage
• Strong organizational and multitasking skills.
• Proficiency in inventory management software and tools.
• Knowledge of pharmaceutical handling regulations and best practices.
• Ability to lift and move heavy boxes and equipment. Prolonged periods of standing and walking.

Roles & Responsibilities: 

Leadership and Management: 

• Provide leadership and direction to the nursing staff in ICU, HDU, Renal, and Cath Lab units.
• Oversee the development and implementation of policies, procedures, and best practices.
• Ensure compliance with healthcare regulations, accreditation standards, and hospital policies.
• Manage staffing levels, including recruitment, retention, scheduling, and performance evaluation.
• Foster a collaborative and supportive work environment that encourages professional growth.

Clinical Oversight: 

•  Monitor and evaluate patient care to ensure the highest standards of clinical practice.
•  Coordinate with medical staff to optimize patient care plans and outcomes.
•  Implement evidence-based practices and quality improvement initiatives.
•  Address and resolve clinical issues and concerns promptly and effectively.

Operational Management: 

•  Manage the day-to-day operations of the critical care nursing units.
•  Ensure compliance with healthcare regulations, accreditation standards, and organizational policies
•  Develop, manage and monitor departmental budgets, including staffing, supplies and equipment ensuring cost-effective use of resources.
•  Oversee the procurement and maintenance of equipment and supplies in these units.
•  Ensure the availability of necessary resources to support patient care and staff needs.

Education and Training: 

•  Plan and implement ongoing education and training programs for nursing staff.
•  Ensure staff are up-to-date with certifications, competencies, and continuing education requirements.
•  Promote a culture of continuous learning and professional development.
•  Participate in hospital committees and task forces as needed.

Quality Improvement: 

•  Lead quality improvement projects and initiatives to enhance patient care and outcomes.
•  Monitor key performance indicators (KPIs) and implement corrective actions as needed.
•  Conduct regular audits and assessments to identify areas for improvement.
•  Collect and analyze data to identify areas for improvement.

Patient and Family Advocacy: 

•  Advocate for patient rights and ensure a patient-centered approach to care.
•  Address patient and family concerns and ensure satisfactory resolution.
•  Promote a compassionate and supportive environment for patients and their families

Key Performance Areas 

• Clinical Outcomes 
• Patient Care Quality 
• Patient and Family Satisfaction 
• Staff Performance and Development 
• Operational Efficiency 
• Regulatory and Safety Compliance 
• Resource Management 

Qualifications, Regulatory & Legal Requirements 

• Must be a qualified Registered Nurse (KRN/RM/KRCHN/KRNM/KRNMPH/BSCN).
• A higher diploma or degree in critical care/nephrology / cardiovascular Nursing is preferred.
• Certification courses on management or leadership is an added advantage.
• Must have valid licensure from the Nursing Council of Kenya.
• Minimum twelve (12) years of nursing experience with at least 5 years of clinical nursing experience in Critical Care, Renal, or Cath Lab.
• Previous leadership or management experience in a healthcare setting.

Job description

Reporting to the Risk and Quality Improvement Manager, the overall purpose of this role is to oversee the implementation of quality improvement by analyzing, identifying, monitoring quality programs and ensuring quality improvement systems are maintained in accordance with best practice Standards

Responsibility

• Leadership and direction- Support the implementation of Quality improvement program for the hospital. Provides professional advice on operational excellence throughout the hospital. Planning, priority setting and decision making to ensure that quality and risk management is implemented across the organization.
• Performance and Process Improvement (PPI) – Provides support and coordination to department and service leaders for quality improvement measures and activities across the hospital. Facilitate development of standards, policies and procedures for quality improvement.
• Monitoring and Evaluation – Implements a monitoring and evaluation frameworks for quality improvement in the hospital. Develops monitoring and audit tools for all quality aspects in the hospital, coordinates a leads a monitoring and evaluation team. Provides leadership and support for all teams during the process.
• Data analysis, Validation, Benchmarking and Reporting – Implements data analysis and data validation policies and procedures. Initiates and develops implementation of data collection and subsequent improvements. Supports departments and teams in analysis of quality data relevant to their departments, offers support and guidance on the same as required. Participates in benchmarking, both internal and external benchmarking.
• Coaching, Mentoring and Training – Mentor and develop teams on quality improvement in assigned departments. Develop and participate in regular quality improvement trainings.
• Research and Innovation – Participate in quality improvement research to ensure the hospital keeps improving in line with best practice and evidence based practices. Regularly innovate or recommend innovative solutions which will solve quality and patient safety challenges in the hospital.
• Regulatory and accreditation –Participate in AMUA; JCI Accreditation standard implementation across the whole hospital, and act as the JCI Survey coordinator. Participate in ISO standards implementation and KAIZEN implementation process.
• Risk Management – Implement an effective risk management program in the designated department(s). Participate in risk management activities.

Qualifications

• Bachelor’s degree in Nursing or related field
• Basic Certification in Healthcare Quality
• At least 3 years’ relevant experience in hospital setting; clinical or quality improvement
• Must have valid practicing license.
• Must be computer literate.

Duties & Responsibilities:

Patient Assessment and Care Planning

• Conduct comprehensive and ongoing assessments of patients’ physical, psychological, and social needs.
• Develop, implement, and evaluate individualized care plans based on assessment findings and patient goals.

Direct Patient Care

• Provide direct nursing care, including administering medications, wound care, and other treatments.
• Monitor and document patients’ vital signs, symptoms, and responses to treatment.
• Assist with activities of daily living (ADLs) such as bathing, dressing, and feeding
• Ensure continuity of care by appropriate handover from one shift to the next

Clinical Skills and Procedures

• Perform advanced clinical procedures such as intravenous therapy, catheterization, central line care, among others.
• Operate and troubleshoot medical equipment.

Patient Education and Support

• Educate patients and their families about health conditions, treatments, and post-discharge care.
• Provide emotional support and counseling to patients and families.

Collaboration and Communication

• Collaborate with interdisciplinary team members, including physicians, therapists, and pharmacists, to coordinate care.
• Communicate effectively with patients, families, and the healthcare team to ensure continuity and quality of care.

Documentation and Record-Keeping

• Maintain accurate and timely documentation of patient care, interventions, and outcomes.
• Ensure compliance with legal, regulatory, and institutional standards for record-keeping.

Safety and Quality Improvement

• Adhere to infection control protocols and other safety measures to protect patients and staff.
• Participate in quality improvement initiatives to enhance patient care and outcomes.

Professional Development

• Engage in continuous professional development through education, certification, and participation in professional organizations.
• Stay current with evidence-based practices and advancements in nursing and healthcare.
• Must undergo annual competency-based evaluation.

Leadership and Mentorship

• Serve as a role model and mentor for junior nurses and nursing students.
• Take on leadership roles in clinical practice, such as shift leader or team leader.

Ethical and Legal Responsibilities

• Uphold ethical standards and patient confidentiality.
• Advocate for patients’ rights and informed consent.

Emergency Response

• Respond promptly and effectively to medical emergencies and critical situations.
• Participate in code teams and emergency response drills.

Qualifications & Requirements 

• Education: Diploma or degree in nursing – (KRN/KRCHN/KRNM/KRNMPH or BSCN).
• A Higher Diploma or specialization relevant to the nursing unit is desirable and is an added advantage.
• Licensure: Current Registered Nurse (RN with a valid licensure from the Nursing Council of Kenya.
• Certifications: BLS (Basic Life Support) certification required; ACLS (Advanced Cardiovascular Life Support) certification preferred.
• Skills: Strong clinical skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in electronic health records (EHR) systems.

Duties & Responsibilities: 

• Business Development – Will develop, implement, and deliver business development targets as pr the sales plan by mapping and reviewing prospects, attending pitch meetings and reviewing engagement contracts. The jobholder will also conduct regular need-based market research to gather relevant data in order to analyse products, services, competition and trends. 
• Client Relationship Management – Will establish and maintain business relationships with consultant doctors and medical fraternity, insurance companies and corporate clients 
• Communication and reporting – This will entail effectively communicating and promoting products, services, packages, plans, features and benefits to the existing and prospective clients. The job holder will also compile and maintain reports as necessary for decision meaning 
• Team Management – The successful candidate will guide and supervise the client relations team to accomplish their tasks and meet performance targets 

Qualifications & Requirements 

• A minimum of a Bachelors’ degree in Business Administration or any other related field. 
• At least 5 years’ working experience in a similar role, in business development and team management. Experience in the Health Industry is preferred. 
• Should also possess/demonstrate the below competencies: 
  • Good analytical and negotiation skills. 
  • Customer orientation and ability to adapt/respond to different types of characters. 
  • Excellent interpersonal and presentation skills. 
  • Ability to multi-task, prioritize, and manage time effectively. 
  • Excellent Public Relations and Relationship building acumen. 

Duties & Responsibilities:

• Carry out patient assessment, treatment and stabilisation in order to provide curative services in line with established protocols and promote patient centricity including providing clinical support during emergencies including resuscitation or referral to the appropriate consultants in the Paediatrics and child health aspect.
• Strategy, policy and processes implementation -Oversee the Paediatric AE department by providing leadership and direction in the development and implementation of effective clinical strategies, policies and procedures to ensure compliance with the regulatory bodies and ensure sustainable growth of the department.
• Fostering the growth of patient volumes, in line with the annual budgets, through a focused delivery of high quality care and patient-sensitive service that meets or exceeds the expectations of patients.
• To foster multidisciplinary working and take an active role in developing clinical governance initiatives, by participation in multidisciplinary audit, clinical effectiveness initiatives and risk management including adherence to JCIA standards
• Developing a staffing, recruitment, training, performance management plan consistent with the service goals of the department.
• Working with colleagues across the MP shah hospital to ensure that opportunities for collaboration are maximized and that clinical services are delivered in the most efficient and cost-effective way.

Qualifications & Requirements

• MBChB or equivalent recognized by KMPDC,
• MMed or equivalent degree in Pediatrics and Child Health
• Fellowship in Emergency Medicine recognized by KMPDC is an added advantage
• Experience or Further training in Healthcare administration
• KMPDC registration and Specialist License
• Past experience as Consultant in Pediatrics Department
• Two years post masters or 1 year in emergency medicine consultant position

Duties & Responsibilities:

• Diagnosis and treatment: The senior registrar is responsible for diagnosing and treating a wide range of acute and chronic illnesses among the adult population. They perform physical exams, order diagnostic tests, prescribe medications, and provide medical treatments as needed
• Preventive care: The senior registrar also focuses on preventing illnesses and promoting wellness by providing preventive care services such as vaccinations, health screenings, and counseling on healthy lifestyle choices.
• Family-centered care: The senior registrar provides care to the adults. They develop long-term relationships with patients and families to provide ongoing care and support
• Coordination of care: The senior registrar works closely with other healthcare providers to ensure continuity of care and optimal health outcomes for patients. They may refer patients to specialists when necessary and collaborate with other healthcare providers to develop treatment plans.
• Patient education: The senior registrar provides education to patients and their families on various health topics, including disease prevention, medication management, and healthy lifestyle choices.
• Record-keeping: The senior registrar maintains accurate medical records of all patient encounters, including diagnoses, treatments, and medications prescribed.
• Participation in organization wide quality improvement programs to strengthen the clinical governance such as JCI.

Qualifications & Requirements

• Masters of Medicine in Internal Medicine.
• Bachelor’s Degree in Medicine and Bachelor in Surgery.
• Practicing license from the Kenya Medical Practitioners and Dentist Council.