Maersk Careers

Opportunity

You've seen us everywhere, from a road trip, passing over one of our trucks, to the biggest ports on the planet where we touch land to continue our journey All The Way to your front door. Now it's your chance to get to know us from within: a workplace full of warmth, friendship and support. We invite you to join our wonderful team and be part of our purpose: Improving life for all by integrating the world. Join us and play an important role on our team lifting global trade every day.

As a Finance Business Partner, you will be required to provide high-quality analytical support to improve area performance and achieve objectives, working closely with the Area Leadership Team (ALT) and other stakeholders.

Responsibilities:

• Prepare management updates for weekly, monthly, and quarterly performance reviews, collaborating with fellow Finance Business Partners (FBPs) and Area functions.
• Collaborate with FBPs to set targets for local Area Sales teams, ensuring timely, reliable, and accurate data.
• Conduct in-depth analyses on revenue application/cost recovery gaps or profit maximization opportunities, recommending actions to drive improvements.
• Perform macro-economic analyses to provide demand-supply insights, benchmarking key P&L metrics for local products and services.
• Support Area Sales teams in gaining full visibility on customer/channel performance and profitability, presenting recommendations to improve overall profitability.
• Share and ensure local adoption of best practices across Areas, Regions, and Centre, acting as a focal point for Region and Centre standardization initiatives.
• Provide robust data and logical assumptions to support decision-making.
• Lead or support projects to improve area performance, collaborating with stakeholders to drive change.
• Build strong relationships with the Area Leadership Team, Sales teams, and other stakeholders to ensure effective communication and collaboration.
• Identify opportunities to improve visibility and efficiency, proposing solutions through data analysis and business acumen.
• Drive results-oriented initiatives, inspiring others to strive higher and influencing decision-making without authority.
• Effectively communicate complex data insights and recommendations to non-technical stakeholders.

Who we are looking for

• Master's or Bachelor's degree in finance or economics.
• Minimum of 3 years post-qualification experience in a business partnering environment.
• Experience in Sales, Product, Pricing, or Business Development is an advantage.
• Proven ability to initiate business improvement projects, influence without authority, and confidently impact decision-making.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Capacity to manage complex tasks, think critically, and drive effective initiatives.
• Effective communication and relationship-building skills, with relationship-building skills, and an ability to navigate complex situations and address performance concerns in a constructive manner.

Key Responsibilities

• Serve as the main contact for customers, building strong relationships.
• Comprehend customers' business needs, drivers, and desires.
• Take charge of the customer experience.
• Guide the team to deliver best-in-class customer service.
• Ensure smooth end-to-end shipment processes by working with customers and internal stakeholders.
• Follow process standards and customer-specific IOPs.
• Monitor KPIs to ensure quality and efficiency.
• Identify and capitalize on upselling opportunities to add value.

Requirements

• Proven history of delivering exceptional customer experiences.
• Ability to remain calm and handle complex customer issues effectively.
• Demonstrate a proactive approach to problem-solving and issue resolution.
• Strong communication and interpersonal skills for effective collaboration.
• Analytical skills to identify and resolve customer issues.
• Excellent written and spoken English skills.
• Familiarity with air freight operations, including Lean/OPEX principles.
• Thorough knowledge of air freight operations, including dangerous goods handling and training (IATA trained).
• A blend of field and office experience, with a strong understanding of the air freight industry in Kenya.

• We’re looking for a People Partner, in Mombasa to join our Frontline People Organization (FLPO) in our Logistics and Services business. The People Partner is integral to the support of the Delivery Function. Collaborating closely with Leaders, Managers, Employees, Centers of Excellence (CoEs), People Function and the FLPO team, the People Partner is dedicated to implementing our People strategies and programs. Their focus is on enhancing employee success and fortifying the organizational culture within a highly dynamic environment. Leveraging a comprehensive understanding of HR, the People Partner assists Leaders in navigating various people matters and policies, providing coaching and support during a period of significant business transformation.

Key Responsibilities:

• Cultivate strong relationships with Business Leaders, Frontline Managers, and employees across various sites within the designated scope.
• Implement and execute Maersk’s People strategy in collaboration with Business Leaders aligning with the overarching business goals of the organization.
• Partner with Leaders and managers on the local delivery of the annual People calendar including annual performance management, compensation, succession planning and development and other initiatives.
• Conduct employee investigations, gather witness statements and make recommendations.
• Work closely with the Employee Relations & People Advisory team to ensure compliance with Labour laws.
• Partner with Business Leaders to strategically manage headcount and address temporary staffing needs.
• Oversee and conduct thorough checks to ensure high data integrity.
• Proactively anticipate and address the needs, critical issues, and risks for supported sites/units, presenting viable options for resolution.
• Support initiatives aimed at enhancing processes by streamlining and standardizing them.
• Lead the team of People Advisors reporting in.

We’re looking for:

• To thrive in this role, you must have the ability to navigate complex stakeholder matrices and influence senior leaders on a range of business and people-related issues. You will need flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership, and setting directions with minimal guidance. A self-driven, passionate individual with a ‘can-do’ mindset and excellent English communication skills, both written and verbal, is essential.

The ideal candidate must have:

• Relevant HR Degree
• Minimum 7 years of HR generalist experience, demonstrating proficiency across various HR disciplines and tools, including strategy, business partnering, performance management, employee and labour relations, employee engagement, compensation, and talent management.
• Experience in managing Employee relations.
• Passionate about the business and partnering with leaders to deliver on business results.
• Experience in implementing new initiatives and rolling out new ways of working.

Key Responsibilities:

• Cultivate strong relationships with Business Leaders, Frontline Managers, and employees across various sites within the designated scope.
• Implement and execute Maersk’s People strategy in collaboration with Business Leaders aligning with the overarching business goals of the organization.
• Partner with Leaders and managers on the local delivery of the annual People calendar including annual performance management, compensation, succession planning and development and other initiatives.
• Conduct employee investigations, gather witness statements and make recommendations.
• Work closely with the Employee Relations & People Advisory team to ensure compliance with Labour laws.
• Partner with Business Leaders to strategically manage headcount and address temporary staffing needs.
• Oversee and conduct thorough checks to ensure high data integrity.
• Proactively anticipate and address the needs, critical issues, and risks for supported sites/units, presenting viable options for resolution.
• Support initiatives aimed at enhancing processes by streamlining and standardizing them.
• Lead the team of People Advisors reporting in.

We’re looking for:

To thrive in this role, you must have the ability to navigate complex stakeholder matrices and influence senior leaders on a range of business and people-related issues. You will need flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership, and setting directions with minimal guidance. A self-driven, passionate individual with a ‘can-do’ mindset and excellent English communication skills, both written and verbal, is essential.

The ideal candidate must have:

• Relevant HR Degree
• Minimum 7 years of HR generalist experience, demonstrating proficiency across various HR disciplines and tools, including strategy, business partnering, performance management, employee and labour relations, employee engagement, compensation, and talent management.
• Experience in managing Employee relations.
• Passionate about the business and partnering with leaders to deliver on business results.
• Experience in implementing new initiatives and rolling out new ways of working.

Key Responsibilities:

• Cultivate strong relationships with Business Leaders, Frontline Managers, and employees across various sites within the designated scope.
• Implement and execute Maersk’s People strategy in collaboration with Business Leaders aligning with the overarching business goals of the organization.
• Partner with Leaders and managers on the local delivery of the annual People calendar including annual performance management, compensation, succession planning and development and other initiatives.
• Conduct employee investigations, gather witness statements and make recommendations.
• Work closely with the Employee Relations & People Advisory team to ensure compliance with Labour laws.
• Partner with Business Leaders to strategically manage headcount and address temporary staffing needs.
• Oversee and conduct thorough checks to ensure high data integrity.
• Proactively anticipate and address the needs, critical issues, and risks for supported sites/units, presenting viable options for resolution.
• Support initiatives aimed at enhancing processes by streamlining and standardizing them.
• Lead the team of People Advisors reporting in.

We’re looking for:

• To thrive in this role, you must have the ability to navigate complex stakeholder matrices and influence senior leaders on a range of business and people-related issues.
• You will need flexibility and adaptability to operate in a fast-paced, developing project environment, taking ownership, and setting directions with minimal guidance.
• A self-driven, passionate individual with a ‘can-do’ mindset and excellent English communication skills, both written and verbal, is essential.

The ideal candidate must have:

• Relevant HR Degree
• Minimum 7 years of HR generalist experience, demonstrating proficiency across various HR disciplines and tools, including strategy, business partnering, performance management, employee and labour relations, employee engagement, compensation, and talent management.
• Experience in managing Employee relations.
• Passionate about the business and partnering with leaders to deliver on business results.
• Experience in implementing new initiatives and rolling out new ways of working.

Opportunity

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? At Maersk, we are determined to put our customers’ needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our customers’ supply chain in response to these changes. We are on an exciting journey to transform the flow of goods, data and materials that sustain people, businesses, and economies the world over – driving our vision as a true global integrator.

As the Technical Sales Manager, you will play a vital part in our success – growing our Contract Logistics Omnichannel fulfilment footprint and customer base alongside our highly driven Sales and Solutions Design teams.

WHAT WE OFFER:

When you join Maersk, you’ll find that the world is your workplace. You’ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication, and the idea that we can achieve more when we all pull together.

Living our values means competing in the marketplace in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness, we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job – irrespective of gender, age, nationality, or religious belief.

KEY RESPONSIBILITIES:

Drive growth opportunities for Contract Logistics (CL) products with a high level of commercial, technical/operational and market understanding. Enhance sales owners’ capabilities and knowledge, including increased confidence to profitably grow with the customer in Contract Logistics products and eventually integrated solutions. Identify business opportunities in the core and new verticals and stay ahead of market trends.

Develop opportunities for Contract Logistics fulfilment products:

• Develop opportunities for Contract Logistics products brought forward by commercial teams
• Coordinate with solution team to provide pricing on opportunities brought forward by commercial teams
• Maximize synergies & overall profitability on opportunities
• Actively lead the RFI, RFQ and RFP process for Contract Logistics Product. Ensure RFQ & RFP proposals submitted are comprehensive, competitive and within the parameters set by global product
• Review and vet contracts ensuring product technical standards & requirements are met
• Support new business pursuits via our sales/internal stakeholders to deliver a sound business proposal on time
• Approach new leads jointly with relevant sales colleagues, transferring opportunity ownership to sales in line with sales accountability
• Strong ability to break down a product solution in a simplistic fashion to both internal sales and customers
• Support sales in pursuit of deals for relevant products (inbound marketing leads, trade shows, past relationships, etc.) Opportunity ownership sits with sales, not with business development  
• Leading sales call for promotion of CL products capability to target customer, leveraging their product knowledge
• Increase knowledge & awareness of CL products with sales & internal stakeholders
• Providing solutions to sales and customers at a rapid pace

Serve as a centre of excellence within the region for Contract Logistics fulfilment products:

• Provide expertise for CL fulfilment products as a consultant to customers 
• Provide expertise for CL fulfilment products as a consultant to internal stakeholders 
• Ensure customer satisfaction within CL fulfilment products
• Act as the voice of the customers within CL product organization

WHO WE ARE LOOKING FOR:

Someone with:

• In-depth Contract Logistics industry knowledge (5+ years) - selling and solutioning core technical service offerings
• Solid understanding of customer industry needs & requirements for the respective product
• Well-developed stakeholder management and influencing skills.
• Strong understanding of the commercial solution sales process.
• Strong financial & pricing acumen

KEY RESPONSIBILITIES:

This position will work on the following initiatives:

• Supporting and driving new WMS (Warehouse management system) and TMS (transport Management systems) implementations
• Supporting and driving IT system implementations
• Supporting and driving digital transformation efforts as well as helping create the initiatives
• Problem solving dynamic operational and/or systemic challenges
• Documenting processes and support in training and implementation of the processes
• Influencing change with continuous improvement mindset geared towards identifying and eliminating safety and compliance issues, service issues, and operational inefficiencies
• Evaluating use of tools used by operators to ensure maximum ROI on investments
• Develop reporting tools and KPIs to maximize visibility into trends of the business
• Ad-hoc customer requests

This position is responsible for, but not limited to the following:

• Lead new systems implementations
• Perform Level 1 and 2 Warehouse Management System (WMS) and TMS configurations
• Technical writing of Business Requirement Documents (BRD), Standard Operating Procedures (SOP), IOPs, and creation of process maps
• Train users on systems and processes
• Manage, communicate, and resolve operational, process and systems issues
• Pro-actively identify trends, process improvements and customer need and propose and implement solutions
• Acts as a liaison for cross-functional support teams (Administration and Operations) to achieve customer and company business objectives
• Create and execute project plans crossing over several departments
• Create measurable goals for projects and initiatives
• Track progress throughout the projects and initiatives

WHO WE ARE LOOKING FOR:

Someone with:

• A relevant qualification in Engineering / Computer Science / Supply Chain with knowledge of WMS system(s)
• Experience implementing WMS systems (Infor SCE, Exceed, JDA, SAP WMS, etc.)
• Experience with Infor WMS and OTM will be an added advantage
• Knowledge of supply chain operations - warehousing, transportation
• Knowledge of MS Office products
• Ability to learn new systems or software quickly
• Ability to write clear and concisely
• Ability to approach all situations with tact, high emotional intelligence, diplomacy, and discretion
• Strong communication skills, verbal and written
• Customer focused
• Adaptive to change and able to work well under pressure
• Self-driven and motivated
• Organized

Purpose of the role

• Reporting to the Area Head of L & S Product, the Area Air Freight Manager will play a critical role to help advance and execute the overall Maersk Air strategy to achieve sustainable profitable growth within Eastern Africa Area (EAA)
• The Area Air Freight Manager will be responsible for all Airfreight related matters in Eastern Africa Area, including adherence to operational procedures and policies.

Who we are looking for 

• An experienced individual, capable of heading up the head of air freight
• Minimum of 7 years experience managing a team in the freight forwarding industry
• Keen eye for detail
• Experience in communicating with staff at all levels
• Strong focus on business outcome – drive for results
• Strong process-oriented approach to work and excellent attention to detail

 Key Responsibilities

• Collaborate with Regional and Global Air leadership team and drive the development and/or deployment of new processes and solutions within Eastern Africa Area.
• Builds relationships with all airlines operating in the region, leveraging, and supporting all EAA countries for best purchase of capacity.
• Sales support and guidance; supports sales organization by visiting customers and build confidence in airfreight product.
• Act as a Product expert in front of customers, guide/support Sales to sell the right type of business to the right destinations.
• Procurement: Responsible for Air strategy implementation throughout EAA.
• Responsible for identifying procurement leverage across East Africa. Management with preferred partners on an area level.
• Pricing and tenders: Define region pricing approach in line with global and regional strategy, accountable for the area RFQ pricing, for the spot pricing above the defined threshold as well as for aligning the local pricing with the area pricing desk and supporting the local pricing activities if required.
• Solution design: Support Air Product development of customer specific solutions pertaining to the area network (Expertise role)
• Operational Excellence: identify areas with needs for area Ops Excellence team intervention, centralize key pain points to be managed within the area Ops Excellence team with guidance of Regional and Centre.
• Operations: Accountable for East Africa Area operations and therefore the increase in consolidation and de-consolidation, optimization of net achieved costs as well as operations quality in line with the service promise towards customers
• Manage operations resources as per productivity and forecast targets.

Skills and Competencies Required

• A University degree.
• An experienced individual, capable of heading up the head of air freight.
• Minimum 8 years’ experience managing a team in the freight forwarding industry.
• Abundant and expertise on Air product knowledge and experience
• Strong focus on business outcome – drive for results
• Strong process-oriented approach to work and excellent attention to detail
• Comprehensive insight on global supply chain development

KEY RESPONSIBILITIES

• Provide HSSE support to execute the TbM Operations & Business Plan in EAA.
• Support the TbM teams on development and implementation of HSSE policies, standards and procedures.
• Develop and implement appropriate strategies to address HSSE risks within TbM.
• Engagement with external stakeholders, including Port authorities to be able to influence improvements in HSSE as well as establish areas for collaboration and partnership
• Coordinate and provide appropriate training for Maersk staff and contractors working in the Port or other Maersk facilities.
• Ensure that all incident investigations are handled effectively and in accordance with the Maersk global HSSE standards, and investigation reports are completed in a timely manner, to include corrective and preventative actions for the root causes.
• Conduct audits, review audit findings, and manage compliance with action items.
• Compile and manage annual HSSE action plans per facility through the companies reporting tool.
• Maintain a good understanding of local / international regulations for the country and industry, including keeping track of changes.
• Provide support for the management of Dangerous Goods, including their disposal as per regulatory requirements.
• Put in place a program for inspection of equipment and vehicles used by staff including those provided by vendors / contractors.
• Drive and ensure alignment in respect of all statutory obligations and compliance with local legislation and APMM global HSSE standards and best practice in TbM.
• Ensure robust emergency response plans are in place for each facility in collaboration with the Port and other authorities.
• Implement mechanisms for management of Contractors on site, including requirements to ensure that contractor’s health and safety policies, procedures and systems are in place and are in accordance with Maersk standards, for Maersk controlled activities in the site.
• Contribute to the organizational safety culture through training, increased awareness, risk assessments, and behavior-based safety programs

WHO WE ARE LOOKING FOR:

• Minimum of bachelor’s degree in Engineering, Environmental Science or equivalent qualifications
• 5+ years working experience in HSSE positions, with experience in Logistics or Warehousing. Experience on Dangerous Goods handling will be an added advantage.
• NEBOSH Certificate / Diploma. Registration as an Occupational Safety and Health Advisor (DOSHS) will be an added advantage.
• Preference for a candidate with demonstrated experience in Port operations, Logistics, Warehousing and Container Freight Stations
• Good understanding of risk management principles and application of barriers and critical controls
• Good organization and planning skills
• Flexibility and willingness to travel across East Africa, including Sudan.
• Good interpersonal, written and communication skills, and ability to work across different levels in the organization
• Communication and collaboration. Keeping people informed, sharing knowledge, ideas and information openly within the organization.
• Influencing external stakeholders.