Head of Air Freight

Purpose of the role

• Reporting to the Area Head of L & S Product, the Area Air Freight Manager will play a critical role to help advance and execute the overall Maersk Air strategy to achieve sustainable profitable growth within Eastern Africa Area (EAA)
• The Area Air Freight Manager will be responsible for all Airfreight related matters in Eastern Africa Area, including adherence to operational procedures and policies.

Who we are looking for 

• An experienced individual, capable of heading up the head of air freight
• Minimum of 7 years experience managing a team in the freight forwarding industry
• Keen eye for detail
• Experience in communicating with staff at all levels
• Strong focus on business outcome – drive for results
• Strong process-oriented approach to work and excellent attention to detail

 Key Responsibilities

• Collaborate with Regional and Global Air leadership team and drive the development and/or deployment of new processes and solutions within Eastern Africa Area.
• Builds relationships with all airlines operating in the region, leveraging, and supporting all EAA countries for best purchase of capacity.
• Sales support and guidance; supports sales organization by visiting customers and build confidence in airfreight product.
• Act as a Product expert in front of customers, guide/support Sales to sell the right type of business to the right destinations.
• Procurement: Responsible for Air strategy implementation throughout EAA.
• Responsible for identifying procurement leverage across East Africa. Management with preferred partners on an area level.
• Pricing and tenders: Define region pricing approach in line with global and regional strategy, accountable for the area RFQ pricing, for the spot pricing above the defined threshold as well as for aligning the local pricing with the area pricing desk and supporting the local pricing activities if required.
• Solution design: Support Air Product development of customer specific solutions pertaining to the area network (Expertise role)
• Operational Excellence: identify areas with needs for area Ops Excellence team intervention, centralize key pain points to be managed within the area Ops Excellence team with guidance of Regional and Centre.
• Operations: Accountable for East Africa Area operations and therefore the increase in consolidation and de-consolidation, optimization of net achieved costs as well as operations quality in line with the service promise towards customers
• Manage operations resources as per productivity and forecast targets.

Skills and Competencies Required

• A University degree.
• An experienced individual, capable of heading up the head of air freight.
• Minimum 8 years’ experience managing a team in the freight forwarding industry.
• Abundant and expertise on Air product knowledge and experience
• Strong focus on business outcome – drive for results
• Strong process-oriented approach to work and excellent attention to detail
• Comprehensive insight on global supply chain development