The Latest Insurance Jobs in Kenya

Purpose for the Job

The job holder will be responsible for managing both corporate and individual international private medical insurance accounts, while also supporting the operations related to these accounts.

Duties and Responsiblities

Renewals & Organic Growth

• Maintain a 100% retention rate for policy renewals.
• Conduct in-depth broking to understand client requirements before renewal.
• Manage and nurture client relationships to ensure continued business.

Administration

• Oversee timely administration and updating of insurance policies.
• Maintain and update a centralized database for all corporate and individual insurance covers.
• Ensure accurate income booking in the financial system.
• Manage credit control processes.
• Provide high-quality customer service to clients.

Technical Competence

• Demonstrate high-level expertise in IPMI products for corporates and individuals.
• Interpret and communicate financial and technical proposals to clients.
• Build and maintain trusted advisor relationships with clients.
• Stay updated on international product knowledge, market trends, and new developments.
• Foster and maintain strong relationships with insurers.
• Regularly gather market intelligence on renewals and competitor offerings.

Key Result Areas

• Client Retention & Growth: Achieve 100% renewal retention and foster long-term client relationships to drive organic growth.
• Operational Excellence: Ensure timely and accurate administration of policies, database management, and financial controls.
• Market Competitiveness: Monitor market trends, competitor offerings, and ensure Minet’s products remain competitive and relevant.

Key Competencies

• Technical Expertise: Fair knowledge and understanding of IPMI products and offerings.
• Client Relationship Management: Ability to build and sustain long-term client relationships.
• Analytical & Market Intelligence: Strong analytical skills to understand client needs, market trends, and competitor offerings.
• Negotiation & Networking: Skilled in negotiation and expanding professional networks.
• Operational & Financial Management: Proficient in policy administration, credit control, and accurate financial management.

Knowledge And Skills Required

• Attention to Detail
• Analytical Thinking
• Strong Negotiation Skills
• Self-Motivated & Self-Driven

Professional and Academic Qualifications

• Bachelor’s Degree in a Business-related field
• 3 years relevant experience in a similar position within the IPMI industry.
• Experience in insurance client service management

Job Purpose:

• Reporting to the Britam Microinsurance (BMI) CEO, the role holder will be responsible for expanding market presence, developing new distribution channels & diversifying product portfolio to reach SMEs & other underserved customer groups with an aim of growing the revenue and number of customers within the emerging consumer segment.

Key responsibilities:

• Strategic Planning: Develop and implement comprehensive business development strategies to achieve company objectives in the micro-insurance market segment.
• Profitable growth: Drive performance and profitability of the segment by monitoring productivity, profitability and loss ratios against set targets.
• Market Expansion: Identify and pursue new business opportunities to expand market share and increase revenue streams.
• Channel Diversification: Development of new distribution channels such as Micro advisors & digital channels to complement the traditional sales channels i.e. Financial Advisors, Independent Financial Advisors and Broking.
• Product Innovation & diversification: Work closely with the product development team to conceptualize and launch innovative micro-insurance products tailored to customer needs.
• Sales and Marketing: Lead the sales and marketing efforts, including overseeing promotional activities, customer acquisition strategies, and brand positioning in the micro-insurance market.
• Relationship Management: Manages relationships with the segment clients and intermediaries. 
• Team Leadership: Build and mentor a high-performing business development team, fostering a culture of accountability, trust, agility and customer centricity.
• Ensures marketing intelligence and statistics are gathered to facilitate development of strategies to give the company a competitive advantage to the segment.
• Manage sales costs to ensure profitability.
• Ensure the credit policy for the company is adhered to.

Knowledge, experience and qualifications required:

• Bachelor’s degree in a business-related field. Masters’ Degree is an added advantage.
• Professional certification in insurance e.g. ACII, FLMI, AIIK.
• 7- 10 years’ experience in a Financial Institution preferably Insurance; 3-4 of which should have been in managerial sales role.
• Knowledge of insurance regulatory requirements.
• Experience in Sales and Marketing and Channel Development and Strategy development, channel development and Sales & Marketing.
• Must have overseen the development and driven a new route to market strategy for Insurance products.
• A demonstrated track record with proven multi-channel revenue results in revenue growth initiatives. 
• Significant experience in stakeholder management and working with various teams to ensure collaboration and execution excellence.

Units and Requirements

Assurance - Governance, Risk & Compliance (GRCS) 

• Bachelor's degree in a business related field / Actuarial Science / Financial Engineering / Statistics
• Certifications in Actuarial Exams (FIA / SOA) / Financial Risk Mgt / Enterprise Risk Mgt are an added advantage.
• Age: 21-26 years
• University Requirements: Second Upper or GPA equivalent of 3.0 and above
• Must be a 3rd or 4th year Student or graduated within the last one year
• High School Grade: Minimum of B with B in English and Maths

Purpose for the Job

Account Manager – Reinsurance Claims is tasked with providing comprehensive claims analysis and technical advisory services for defined account portfolios. Both treaty and facultative claims. They will further provide an end-to-end assistance and guidance in the claims handling and processing of claims from the time of notification to payment and including post settlement activities such as subrogation, risk management and training in conjunction with the lead reinsurers.

This role requires relationship building and engaging with cedants, multiple reinsurers and multiple reinsurance brokers. The ideal candidate will be required to advocate and Champion Cedant’s needs in terms of service delivery.

Duties and Responsiblities

Operational Roles and Responsibilities

• Providing effective claims accounts management services, while fostering relationships with cedants and multiple reinsurers, whilst promoting the understanding of Claims procedures, processes and service delivery standards for the mutual benefit of all stakeholders involved.
• Cultivating effective relationships with the external claims value-chain partners and suppliers, ensuring that cedants receive effective and excellent services.
• Acknowledge and review claim notifications received from cedants and retrocedants.
• Ensure prompt reporting/notification of claims as received.
• Promptly raise the requisite debit notes and credit notes and submit to reinsurers and clients accordingly.
• Keep an audit trail/maintenance of all reported claims. Maintain proper records of all claim notifications, follow up with clients for reserve updates and documentation, and follow up to logical conclusion.
• Promptly request claim supporting documents from cedants and retrocedants such as policy wordings, adjuster’s reports, cession bordereaux, debit notes, etc.
• Respond promptly and accurately to cedants and retrocedants queries.
• Review and flag off contentious claims issues such as wrong cessions to treaty/facultative contracts and establish the attaching liability.
• Promptly process reported reinsurance claims recoveries and ensure reinsurance shares are correctly calculated.
• Review and process cash calls in a timely manner, as well as manage the follow-up and reconciliation of cash call credit refunds.
• Assist in the reconciliation of accounts with outstanding balances.
• Promptly process and monitor the development of the outstanding claims provision.
• Generate and prepare progress claims reports(monthly/quarterly/annual) and any other management claim reports.
• Play an active role in treaty renewal and negotiations in preparing or verification of performance statistics/loss profiles submitted by Cedant before market circulation for terms.

Key Result Areas

• Work on complex issues where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current market trends.
• Develop and implement new systems/procedures which will have an impact on functional area as well as on operations of internal and external clients.

Key Competencies

• An in-depth knowledge of appropriate insurance and reinsurance principles, practices and laws as applicable to different lines of business.
• Advanced claims resolution skills and knowledge of insurance/reinsurance and claims principles, practices and procedures.
• Deep understanding of long tail/Excess of Loss Claim indexation.
• Good analytical skills in interpreting clauses in insurance and reinsurance contracts.
• Excellent oral and written communication, including negotiation and presentation skills.

Knowledge And Skills Required

• 3 years’ experience and proven track record in a busy reinsurance environment within the industry.
• People management
• Analytical skill
• Team player and good communicator

Professional and Academic Qualifications

• Bachelor’s degree in a business related field.
• Diploma in Insurance ACII or AIIK

JOB PURPOSE:

• The unit Manager will be responsible for leading, mentoring, and managing a team of Insurance sales team (Direct Sales force, Independent agents & Brokers) to achieve Sales targets and deliver excellent customer service. This role involves recruitment, training, and performance monitoring to drive its growth and profitability.

KEY RESPONSIBILITIES:

• Sales planning that achieves the set goals and objectives.
• Selling of general, Medical Insurance, and other company products as targets prescribe.
• Quality recruitment, selection, and retention of productive sales agents/Brokers.
• Conducting training on company products, processes, sales and soft skills to achieve results.
• Conduct Field Training with direct sales team members to ensure hands- on approach to sales
• Conduct performance management, maintain monthly performance records and supervision Tied, Independent agents and Brokers to drive sales across all product lines and set targets.
• Manage sales funnel and ensure high hit ratio
• Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
• Market segmentation and opening of markets for the sales team to secure business.
• Meeting the set persistency levels of general business and retention targets for other lines of business.
• Providing effective customer service to both prospective and existing customers Preparing sales and other management reports as required from time to time Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.

Key Performance Measures:

• New business & Retention,
• Recruitment & Training
• People Management and performance management as prescribed in the contractual agreement.

KNOWLEDGE AND EXPERIENCE (Qualifications)
Minimum Academic Qualifications

•  A Business-related Degree is a minimum requirement or its equivalent.

Professional Qualifications

• Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.

Experience:

• Minimum 3 years' experience in General business unit management.

SKILLS AND COMPETENCIES.

• Excellent leadership.
• Communication and interpersonal skills
• Above average computer skills.

We are seeking a dynamic and results-driven Assistant Business Development Manager to join our team. The role holder will play a pivotal role in driving business growth from innovative insurance solutions and achieving revenue targets, building strong customer relationships, overseeing agency operations, while fostering high-performance in the team.

Reporting to: Chief Operating Officer

Key Duties and Responsibilities:

Sales & Business Development:

• Generate and pursue leads to grow the client base and achieve revenue targets.
• Promote and sell a range of insurance products to corporate entities, individuals, government agencies, and through tendering processes.
• Identify and secure new business opportunities to expand the agency’s market share.
• Build and maintain strong relationships with clients, partners, and stakeholders.

Operational Management:

• Liaise with various insurance companies to ensure that timely booking of business is done, claims are paid on time and commissions are paid as agreed by signing of SLAs.
• Oversee claims processing to ensure timely and accurate resolution.
• Manage policy servicing and renewal processes to enhance customer satisfaction.
• Ensure efficient data and systems management to support agency operations.
• Monitor operational performance and implement improvements as needed.
• Preparation of weekly and monthly reports for management consumption.

Team Leadership:

• Lead, motivate, and mentor the team to achieve individual and collective goals.
• Conduct regular training sessions to enhance team skills and product knowledge.
• Foster a positive and collaborative work environment.

Strategic Transformation:

• Develop and implement strategies to ensure the agency thrives in a competitive market.
• Drive innovation in service delivery and customer engagement.
• Identify industry trends and leverage them to the agency’s advantage.

Industry Knowledge and Compliance:

• Stay updated on industry trends, products, regulatory requirements, and financial matters, particularly within the Kenyan insurance market.
• Ensure compliance with all relevant regulations and guidelines as per the Insurance Regulatory Authority (IRA) of Kenya.
• Provide insights and recommendations to align agency operations with industry standards and local market needs.

Qualifications:

• Bachelor’s degree in Business, Marketing, Insurance, or a related field.
• At least 5 years of experience in business development, sales, and or operations within the insurance industry.
• Strong knowledge of the industry, insurance products and regulatory requirements within Kenya.
• Strong leadership and team management skills.
• Excellent interpersonal and communication skills.
• Analytical and problem-solving abilities with a strategic mindset.
• Proficiency in using CRM tools, data management systems, and other relevant software.

Key Competencies:

• Customer focus and relationship management.
• Results-driven with a strong business acumen.
• Ability to multitask and prioritize effectively.
• Innovative and adaptable to change.
• High level of integrity and professionalism.

JOB PURPOSE:

• The unit Manager will be responsible for leading, mentoring, and managing a team of Insurance sales team (Direct Sales force, Independent agents & Brokers) to achieve Sales targets and deliver excellent customer service. This role involves recruitment, training, and performance monitoring to drive its growth and profitability.

KEY RESPONSIBILITIES:

• Sales planning that achieves the set goals and objectives.
• Selling of general, Medical Insurance, and other company products as targets prescribe.
• Quality recruitment, selection, and retention of productive sales agents/Brokers.
• Conducting training on company products, processes, sales and soft skills to achieve results.
• Conduct Field Training with direct sales team members to ensure hands- on approach to sales
• Conduct performance management, maintain monthly performance records and supervision Tied, Independent agents and Brokers to drive sales across all product lines and set targets.
• Manage sales funnel and ensure high hit ratio
• Provide one-to-one coaching, mentoring and motivation to members of their teams and ensure that they effectively implement strategies and agreed action plans.
• Market segmentation and opening of markets for the sales team to secure business.
• Meeting the set persistency levels of general business and retention targets for other lines of business.
• Providing effective customer service to both prospective and existing customers Preparing sales and other management reports as required from time to time Deliver on performance requirements as defined in the unit key deliverables in alignment to the Branch key deliverables.

Key Performance Measures:

• New business & Retention,
• Recruitment & Training
• People Management and performance management as prescribed in the contractual agreement.

KNOWLEDGE AND EXPERIENCE (Qualifications)
Minimum Academic Qualifications

•  A Business-related Degree is a minimum requirement or its equivalent.

Professional Qualifications

• Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.

Experience:

• Minimum 3 years' experience in General business unit management.

SKILLS AND COMPETENCIES.

• Excellent leadership.
• Communication and interpersonal skills
• Above average computer skills.

Job Summary

To support delivery of targeted retail business (non-medical) growth with the right parameters.

Job Description

Business Development- Branch

• Manage relations for all General and Medical business channels at the branch to deliver targeted premium outputs.
• Spearhead and implement market expansion strategies at the branch.
• Pipeline business management, quotation processing and transmitting the same within TATs.
• Draw up and operationalize SLAs with intermediaries for differentiated service delivery.
• Monitor and adhere to inter-departmental service level standards to ensure smooth running of the branch
• Renewal follow-up to achieve the renewal retention ratios.
• Champion cross selling for branch business
• Coordinate intermediaries’ activities at the branch level

Market Intelligence

• Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
• Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
• Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.

Financial

• Debt management as per the debt management standard
• Manage and control expenditure for travel, events, and promotional items.
• Plan, assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.

Operations & Compliance

• Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
• Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

Education and Experience Required:

• Degree in Commerce, Insurance, Law, Business Administration
• Qualified ACII or IIK
• At least 8 years in Insurance Sales/or Underwriting

PURPOSE:

To generate revenues and maintain relationship from the banking sector.

PRIMARY RESPONSIBILITIES:

• Generating new business from the Banking sector;
• Providing timely and accurate quotations within the turnaround times;
• Follow up to ensure renewals are at the acceptable rate;
• Ensure prompt premium collection and reconciliation of accounts;
• Submit timely and accurate reports within the set timelines;
• Constantly updating intermediaries on company processes and procedures;
• Participate in the preparation of revenue budget;
• Liaising with the various departments to ensure timely service delivery to the client;
• Gathering market intelligence to ensure updated product range;
• Liaising with service providers to ensure timely customer service;
• Attend and participate in the various key activities in the department;
• Training new and existing clients and bank intermediaries on CIC products;
• To attend to customer queries and complaints;
• Promoting CIC brand.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education   Bachelor’s degree in a related field
• Computer literate in MS Office and other office applications
• Professional Qualification    Certification in either of the following; ACII, AIIK or COP

Experience Required:

• One year Relevant experience  

PURPOSE:

To generate revenues and maintain relationship from the banking sector.

PRIMARY RESPONSIBILITIES:

• Generating new business from the Banking sector;
• Providing timely and accurate quotations within the turnaround times;
• Follow up to ensure renewals are at the acceptable rate;
• Ensure prompt premium collection and reconciliation of accounts;
• Submit timely and accurate reports within the set timelines;
• Constantly updating intermediaries on company processes and procedures;
• Participate in the preparation of revenue budget;
• Liaising with the various departments to ensure timely service delivery to the client;
• Gathering market intelligence to ensure updated product range;
• Liaising with service providers to ensure timely customer service;
• Attend and participate in the various key activities in the department;
• Training new and existing clients and bank intermediaries on CIC products;
• To attend to customer queries and complaints;
• Promoting CIC brand.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education   Bachelor’s degree in a related field
• Computer literate in MS Office and other office applications
• Professional Qualification    Certification in either of the following; ACII, AIIK or COP

Experience Required:

• One year Relevant experience  

PURPOSE:

To generate revenues and maintain relationship from the banking sector.

PRIMARY RESPONSIBILITIES:

• Generating new business from the Banking sector;
• Providing timely and accurate quotations within the turnaround times;
• Follow up to ensure renewals are at the acceptable rate;
• Ensure prompt premium collection and reconciliation of accounts;
• Submit timely and accurate reports within the set timelines;
• Constantly updating intermediaries on company processes and procedures;
• Participate in the preparation of revenue budget;
• Liaising with the various departments to ensure timely service delivery to the client;
• Gathering market intelligence to ensure updated product range;
• Liaising with service providers to ensure timely customer service;
• Attend and participate in the various key activities in the department;
• Training new and existing clients and bank intermediaries on CIC products;
• To attend to customer queries and complaints;
• Promoting CIC brand.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education   Bachelor’s degree in a related field
• Computer literate in MS Office and other office applications
• Professional Qualification    Certification in either of the following; ACII, AIIK or COP

Experience Required:

• One year Relevant experience  

Main Duties & Responsibilities 

• Take responsibility for the business performance and delivery of set targets for insurance business in the region by providing effective leadership, motivation, marketing support and technical assistance.
• Drive Bancassurance Retail Sales with the region.
• Provide leadership, motivation and management of performance of the Bancassurance sales representatives. 
• Leverage key marketing initiatives being undertaken by the bank and the agency in the region while working closely with the branch management teams to spot opportunities for insurance business.
• To ensure bringing about a planned and systematic growth in Bancassurance revenue generation through the Bancassurance sales, branch and direct sales channels in the bank.
• To guide management towards ensuring maximum staff participation in the incentive plans and make/propose changes to sustain individual staff productivity and performance.
• To liaise with department heads and sales representatives and work towards a planned and sustainable growth of Bancassurance business throughout the region
• To guide the Bancassurance, sales, direct sales, and branch channel teams to capitalize on cross sell opportunities across departments and within the region.
• To build an effective sales culture and a multi-product sales environment in the team through strong sales and relationship management principles and practices.
• To formulate sales and marketing plans/strategies, monthly and annual sales and cost budgets, sales presentation, and approval papers for business related requirements in the designated sales region.
• To formulate sales and marketing plans/strategies, monthly and annual sales and cost budgets, sales presentation, and approval papers for business related requirements in the designated sales region.
• Ensure excellent Customer Service and Value Proposition 
• To ensure strict adherence to all sales and service activities as laid out in the operations manual, bank’s policies related to compliance and governance.
• To conduct periodic sales reviews and take corrective steps to improve and boost Bancassurance business.
• To review sales team related MIS at periodic intervals to monitor and manage the business along the planned lines.
• To monitor monthly achievements against budgeted sales and revenue generation figures.
• To work very closely with the Bancassurance Business Development Manager to ensure prompt and effective execution of tasks resulting in business growth assistance.
• To manage and ensure business retention is within acceptable and set levels.

Academic & Professional Qualification

• University Degree in Business related field. 
• Certificate in Insurance e.g. COP, ACII, IIK
• Any other relevant insurance qualification and/or membership from Insurance Institute of Kenya (IIK) or associate Chartered Insurance Institute (ACII) will be an added advantage

Work Experience & Skills

• 3-4 years’ experience in the Financial/Banking/Business development field, three (2) of which should be in Insurance Marketing environment 
• Entrepreneurial and Commercial thinking
• Excellent research, analytical, and problem-solving skills.
• Integrity and courage to challenge actions within various business units and the status quo.
• Strong persuasion, management and communication skills
• Strong organizational skills 
• Excellent stakeholder management skills
• Creative approach, with the ability to anticipate challenges and develop innovative solutions.
• Very Good Knowledge of CBK    prudential guidelines and reporting.
• Knowledge of financial management.
• Passionate Drive for results.
• Service Excellence.

Job Ref. No: JLIL 291

Role Purpose

• The role holder will support the day-to-day operations of intermediary administration, including payroll, commissions, benefits, and addressing intermediary queries. The role holder will also assist in optimizing intermediary experiences through digital platforms, ensure compliance with regulatory requirements, and provide exceptional service to enhance intermediary satisfaction and performance

Main Responsibilities

Strategy

• Contribute to the development of intermediary management strategies that align with organizational objectives.
• Support the implementation of innovative incentive programs to motivate intermediaries and promote business growth.
• Assist in gathering and analyzing data to monitor intermediary performance and identify improvement opportunities.
• Participate in risk mitigation efforts to ensure compliance with regulatory requirements and organizational policies.

Operational

• Payroll Management. Process intermediary payrolls for commissions, incentives, and benefits in a timely and accurate manner. Ensure compliance with internal policies and address any payroll-related discrepancies.
• Commission Administration. Administer commissions and incentives for Retail Life, Corporate Life, and Pensions.
• Address and resolve intermediary queries regarding commission payments promptly.
• Records Management. Maintain accurate and up-to-date records of commissions, payrolls, and benefits. Ensure timely delivery of commission statements and handle corrections within stipulated timelines.
• Customer Query Resolution. Address inquiries and resolve concerns from intermediaries efficiently. Maintain strong relationships with intermediaries and provide exceptional service.
• Support Digital and Optimization Initiatives. Assist in implementing digital solutions and process automation to improve intermediary experiences. Utilize portals for effective communication and service delivery.
• Performance Monitoring. Track and report on intermediary-related KPIs such as payroll accuracy, query resolution time, and satisfaction levels.
• Compliance and Risk Management. Ensure adherence to regulatory and organizational compliance standards.
• Mitigate risks associated with payroll processing and data management.
• Onboarding of independent intermediaries.

Corporate Governance

• Compliance. Stay updated on industry regulations, compliance requirements, and best practices.
• Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.
• Ensuring compliance with applicable statutory and regulatory requirements and establishing mitigation measures against emerging business risks.
• Implement effective risk management strategies, including appropriate internal controls, to mitigate operational, financial, and regulatory risks.

Culture

• Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Individualized Development Planning: Create personalized development plans that align with your career aspirations and the organization's objectives.

Key Competencies

• Technical Skills. Proficiency in payroll and commission systems. Understanding of regulatory requirements in the insurance industry.
• Data analysis and reporting capabilities.
• Soft Skills. Strong communication and interpersonal skills. Problem-solving and decision-making abilities. Detailoriented with strong organizational skills. Customer-centric approach to service delivery.
• Technology Proficiency. Familiarity with digital platforms for intermediary communication and administration.
• Basic knowledge of automation tools and processes.

Academic Background & Relevant Qualifications

• Bachelor’s degree in Insurance, Finance, Business, or a related field.
• CPA-K, ACCA, Diploma in Insurance, LOMA, CII, IIK certification (preferred).
• Minimum of 2-4 years of experience in intermediary management or a related role within the insurance industry.
• Familiarity with commission and payroll processes.
• Knowledge of life insurance and pension products.

Job Ref. No: JLIL 290

Role Purpose

• The role holder will be responsible for driving growth in the Group Life and Credit Life product segments. This will include identifying new business opportunities, fostering client and intermediary relationships, and ensuring revenue growth while complying with all relevant guidelines, procedures, and regulatory requirements. The role focuses on building market presence, achieving business development targets, and maintaining effective relationships with intermediaries such as brokers and agent.

Main Responsibilities

Strategy

• Collaborate with the Head of Department to execute strategic business development plans that expand the Group Life and Credit Life market presence.
• Assist to optimize departmental processes, systems, and resources to enhance operational efficiency and profitability.
• Conduct market research to identify potential clients, market trends, and competitive dynamics.
• Analyze market data to uncover opportunities and develop targeted strategies.
• Provide actionable insights to senior management on product development, pricing strategies, and market positioning.

Operational

• Marketing and Branding. Develop and distribute materials to facilitate client onboarding and promote Group Life and Credit Life products. Conduct training sessions for intermediaries to improve product awareness and adoption and enhance brand visibility and positioning to ensure the organization remains top-of-mind for intermediaries.
• Client Acquisition and Relationship Management. Identify and engage potential corporate clients in the Group Life and Credit Life segments. Build and nurture strong client relationships by understanding their needs and providing tailored solutions. Lead client presentations, negotiations, and proposal development to secure new business opportunities. Collaborate with internal teams to ensure a smooth onboarding process and seamless transition to account management teams.
• Business Growth and Revenue Generation. Develop and execute strategies to meet or exceed business development and revenue targets. Identify cross-selling and upselling opportunities within existing client portfolios.
• Work with product development teams to design offerings that align with market needs and trends. Track sales performance and provide regular progress reports to management.
• Intermediary and Partner Relationship Management. Build and maintain strong relationships with agents, brokers, and other strategic partners. Collaborate with partners to identify joint business opportunities and establish mutually beneficial agreements. Provide intermediaries with training, marketing support, and resources to promote the organization’s products.
• Proposal Development and Contract Negotiation. Prepare compelling proposals and business cases for potential clients. Assist in contract negotiations, ensuring favorable terms that align with organizational objectives.
• Coordinate with legal and compliance teams to ensure adherence to regulatory requirements.

Corporate Governance

• Adhere to regulatory requirements and internal policies, ensuring compliance in all aspects.
• Implement and uphold robust data protection and privacy practices, safeguarding customer information and ensuring confidentiality.
• Participate in audits and internal control assessments, addressing any identified gaps or issues promptly.
• Compliance. Stay updated with insurance regulations and underwriting best practices to ensure compliance with industry standards
• Adherence to the laws and regulations of Kenya, the policies and regulations within the insurance industry and all internal company policies and procedures.

Leadership & Culture

• Fostering a corporate culture that promotes ethical practices and good corporate citizenship while maintaining a conducive work environment.
• Collaborate with cross-functional teams to develop initiatives that promote a positive and inclusive company culture.
• Individualized Development Planning. Create personalized development plans that align with your career aspirations and the organization's objectives.

Key Competencies

• Business Development Expertise. Proven ability to identify opportunities, negotiate deals, and close sales in the corporate life insurance sector.
• Relationship- Building Skills. Demonstrated strength in networking, fostering partnerships, and maintaining longterm relationships with stakeholders.
• Results Orientation. Strong focus on achieving business targets and delivering measurable outcomes.
• Strategic Thinking. Capability to analyse market data, identify trends, and develop actionable strategies.
• Communication Skills. Excellent verbal and written communication abilities, including presentation and negotiation skills.
• Adaptability. Ability to thrive in a dynamic environment and respond effectively to changing client needs and market conditions.

Academic Background & Relevant Qualifications

• Bachelor’s degree in Insurance, Finance, Business, Marketing, or a related field.
• Diploma in Insurance.
• LOMA, CII, or IIK qualification will be an added advantage.
• Minimum of 4-6 years of experience in a similar role within the life insurance sector, with a focus on Group Life and Credit Life products.