Regional Relationship Officer – Bancassurance (Coast)

PURPOSE:

To generate revenues and maintain relationship from the banking sector.

PRIMARY RESPONSIBILITIES:

• Generating new business from the Banking sector;
• Providing timely and accurate quotations within the turnaround times;
• Follow up to ensure renewals are at the acceptable rate;
• Ensure prompt premium collection and reconciliation of accounts;
• Submit timely and accurate reports within the set timelines;
• Constantly updating intermediaries on company processes and procedures;
• Participate in the preparation of revenue budget;
• Liaising with the various departments to ensure timely service delivery to the client;
• Gathering market intelligence to ensure updated product range;
• Liaising with service providers to ensure timely customer service;
• Attend and participate in the various key activities in the department;
• Training new and existing clients and bank intermediaries on CIC products;
• To attend to customer queries and complaints;
• Promoting CIC brand.

Key Skills, Knowledge, Experience and Behavioural Competencies
Academic and Professional Requirements

• Education   Bachelor’s degree in a related field
• Computer literate in MS Office and other office applications
• Professional Qualification    Certification in either of the following; ACII, AIIK or COP

Experience Required:

• One year Relevant experience