Waiter

NairobiKE

Full-time

Bachelor

27 days ago11/25/202412/25/2024

- Accepting Applications

What you will be doing:

  • Assist guests regarding menu items in an informative and helpful way.
  • Have full knowledge of beverage lists and promotions, menu items and preparation methods.Speaks passionately and informatively about the offerings. 
  • Follow all safety and sanitation policies when handling food and beverage.
  • Sets up and tear down service stations.  
  • Taking table orders for all food and beverage from the guests and serve in a professional and positive manner. 
  • Provides service within Fairmont and Hotel Standards 
  • Fosters a welcoming culture. 
  • Crisp, Efficient Food and beverage service with excellent rapport building – provides an experience, not just a meal. 
  • Cash Handling 
  • Tailors Service flow to the diner’s needs 
  • Review daily reports, arrival, VIP, group following up on action items. 
  • Aware of all business within hotel on a daily basis and able to guide guests accordingly. 
  • Work behind the bar as bar server on occasions, and to supervise the smooth running of the outlet. 
  • Attend to all guest requests, being constantly aware of anticipating guests needs. 
  • Ensure smooth running of each table. 
  • Help to ensure the smooth running of all guests requirements and needs on each table. 
  • Clear away any used crockery, cutlery etc. 
  • On occasions, be allocated to the buffets to check for replenishment, cleanliness and respond to guest requests.

Qualifications

Your experience and skills include:

  • Minimum 1 year experience in Food and Beverage preferably at a luxury property 
  • An operational knowledge and proficiency in Point of Sale System an asset 
  • Excellent written/verbal communication and interpersonal skills  
  • Strong guest service orientation 
  • Able to balance a variety of conflicting priorities while providing guest service
  • Strong interpersonal and problem solving abilities.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively and collaboratively as part of a team.

Interested and qualified? Go to Fairmont Hotels & Resorts on jobs.smartrecruiters.com to apply

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Fairmont Hotels & Resorts

Fairmont Hotels & Resorts

In 1907, history was made when Fairmont San Francisco, Nob Hill's grand dame, opened its doors. The iconic hotel soon became the city's venue of choice for glittering balls, presidential visits and po...