CIC group Careers

PURPOSE:

Responsible for conducting investment research, market & industry analytics to aid in investment decision making. He/she is also responsible for identifying and evaluating investment opportunities that exist and maintaining the financial models and projection tools.

PRIMARY RESPONSIBILITIES:

• Conduct market research for CICAM looking at global, country, macro, industry and micro- economic trends
• Develop financial models, conduct independent business valuations and maintain and update the company’s research library;
• Attend investor analyst briefings, company, client visit and aid in compiling reports;
• Participate in presentations and discussions in the investment committee
• Provide updates on financial market activities in order to right position the company in the local and global market
• Liaising with stock market traders, stockbrokers and regulators to keep abreast with industry trends, market intelligence and compliance
• Any other duties as may be assigned by the Supervisor

Academic and Professional Requirements

Education

• Bachelor’s degree in any Business related field    E
• Progress in CFA qualification    D
• Associate Membership of ICIFA or CISI progress qualification    D

Experience Required:

• Two years Relevant experience 

PURPOSE:

The Client Service Assistant is accountable for the day to day creation of new member accounts and supporting the sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.

PRIMARY RESPONSIBILITIES:

• Checking on the correspondence email and
• Keeping and updating records of all
• Conduct proper due diligence on client accounts &
• Ensuring proper application forms have been dully filled & conducting any data entry for account creation.
• Creation of online account
• Update client static
• Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed.
• Carry out banking
• Filing and archiving of documents
• Arrange for mail and courier services
• Any other duty as may be given by the Operations team

Academic and Professional Requirements

Education 

• Bachelor’s degree in business related studies.    E
• Professional Qualifications    ICDL or Computer Packages    D

Experience Required: 

• One year Relevant experience    

PURPOSE:

We are seeking a skilled and passionate Software Developer to join our dynamic team. The ideal candidate will design, develop, and maintain software applications and systems, with a strong focus on backend development, databases, and overall performance. This role requires experience with backend frameworks such as Spring, Django, and Node.js, as well as database expertise in Oracle and PostgreSQL. Familiarity with frontend frameworks like React is also essential. You will work closely with cross-functional teams to deliver high-quality software solutions that align with user needs and business goals.

PRIMARY RESPONSIBILITIES:

• Work with other software developers to deliver quality products and solutions by ensuring that development follows established processes.
• Design, develop, test, and deploy software applications using Python, Java and JavaScript.
• Debug and resolve software issues, optimizing code for performance and scalability.
• Contribute to the planning and development of new features and system architecture.
• Ensure software documentation is complete and up to date.
• Debug and resolve software issues, optimizing both application code and database performance.
• Write clean, scalable, and efficient code following best practices.
• Employ agile development approaches to improve on the quality and quantity of software solutions.
• Translate business needs into system requirements for development.
• Design and implement new solutions/systems – including software configurations for optimal performance.
• Promote collaboration with all stakeholders – project management, business users, external vendors etc to facilitate seamless realization of technology value to business.
• Assess hardware and software needs for business and provide options/recommendations for improvements/change where applicable.
• Collaborate with stakeholders to gather requirements and understand business objectives for AI/ML projects.
• Design and develop ML models and algorithms to solve specific business problems, such as recommendation systems, classification tasks, clustering, and regression.
• Work on data pre-processing, feature engineering, and model selection to optimize performance and accuracy of ML models.
• Perform exploratory data analysis (EDA) to gain insights from data and identify patterns or trends relevant to the problem domain.
• Train, evaluate, and validate ML models using appropriate metrics and techniques, such as cross-validation, hyperparameter tuning, and model interpretation.

Academic and Professional Requirements

Education  

Bachelor’s degree in computer science, Engineering, Mathematics, or related field.    E

Experience Required:

 Description    Required years of experience     Need Type

• Minimum of three (3) years’ relevant experience
• Strong proficiency in programming languages such as Java, Python, JavaScript.
• Experience with web development frameworks React, Django, Spring.
• Experience with backend software applications using frameworks such as Spring, Django, Node.js.
• Familiarity with version control tools like Git.
• Ability to write and optimize complex SQL queries, stored procedures, and database triggers.
• Excellent communication and teamwork skills.
• Knowledge of API integration and backend development.
• Experience with building and integrating RESTful and Soap APIs.
• Proven experience in developing and deploying ML/AI solutions, with expertise in machine learning algorithms, techniques, and methodologies.

PURPOSE:

To achieve stability in livestock business in both claims and underwriting departments.

PRIMARY RESPONSIBILITIES:

• Examine all livestock related claims and advise claims personnel appropriately.
• To perform and complete livestock health and valuation certificates before insuring farmers
• To perform post-mortem reports and write reports to the claims department
• To do animal identification through application of ear tags or other methods as advised from time to time
• Cultivate positive relationships with customers and their animals through regular communication and excellent risk appraisals.
• Visit farms from time to time and advise on insurance, good management practices and vaccinations.
• Train new veterinary assistants, animal health assistants and dairy managers on matters insurance
• Support business growth through business initiatives and targeted marketing to individual farmers
• Train and support staff, agents, brokers and other intermediaries on livestock insurance.

Academic and Professional Requirements

• Education    Bachelor’s Degree    Degree in Veterinary medicine or Animal health science from a reputable institution    E

Experience Required:

 Description    Required years of experience     Need Type

• Two years Relevant experience 
• Experience in Insurance     

PURPOSE:

Responsible for care facilitation/cost containment and call centre reachability.

PRIMARY RESPONSIBILITIES:

• Issuance of approval to insured members seeking both inpatient and outpatient care as per policy
• Monitor cost, average length of stay on inpatient
• Issue guidance on Pre-authorized optical, dental and scheduled procedures
• Conduct Hospital visits whenever the insured members are hospitalized
• Respond to stakeholder inquiries on cases involving medical care
• Receive and respond to Medical emergency lines and ensure 24-hour coverage
• Negotiate for discounts from doctors and hospitals on specific cases and procedures from time to time
• Facilitate referrals and medical evacuations when need
• Monitor benefits utilization and share timely updates to the
• Prepare and share timely reports as may be guided.

Academic and Professional Requirements

• Education    Diploma in Nursing or Clinical Medicine    E
• Computer literate in MS Office and other office applications    E

Experience Required:

• Two years Relevant experience in Care Management, medical claims and call centre 

 

PURPOSE:

Responsible for developing both digital / print design projects (brochures, posters, infographics, advertisements) as well as short-form video projects. 

PRIMARY RESPONSIBILITIES:

• Create and design works for CIC
• Conceptualize and create high quality and visually appealing graphics, animations, and audio-visual content
• Knowledge in the use of video editing suites such as Adobe premier
• Design and develop 2D, 3D animations and illustrations for various digital platforms,
• Create 2D and 3D animations for marketing campaigns and social media
• Produce engaging audio-visual content, including explainer videos, motion graphics, and interactive presentations
• Collaborate with cross-functional teams to brainstorm ideas, provide creative input, and contribute to marketing and communication
• Manage multiple projects simultaneously and adhere to project timelines and deadlines.

BRANDING REQUIREMENTS

• Create and design project requirements briefs and provide a delivery plan and creative layout and design for the CIC Group and its subsidiaries
• Deliver photography and video coverage for internal and external events.
• Manage the design and printing of CIC’s collateral
• Monitor the correct use of the CIC brand.
• Inspect all branded merchandise to ensure delivery as per specifications and guidelines.
• Monitor to ensure consistency in brand application and in compliance with CIC brand guidelines

Academic and Professional Requirements

• Education Diploma in any related field    E

 Experience Required:

• Three years Relevant experience

PURPOSE:

Responsible for the execution of the supply chain best practices in vendor and contract management Supplier on-boarding, prequalification processes, vendor performance management, supply chain sustainability and stakeholder relationship management.

PRIMARY RESPONSIBILITIES:

• Responsible for supplier on-boarding and pre-qualification process and strategy, analyze and follow through supplier onboarding activities with the Sourcing Category teams.
• Tracking vendor performance management, provide support to business functions in managing the contract execution and ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators (KPI’s)
• Periodically review the supply chain vendor onboarding and management plans and strategies to identify areas of improvement or transformation
• Prepare the schedules of supplier performance reviews and ensure all contracts are covered, support in developing supplier improvement plans, manage the supplier feedback process.
• Implement standards, controls, processes, or regulatory determined procedures guiding supply chain operations to ensure compliance to CIC Group supply chain policies and implementation of supply chain best practices.
• Supply Chain Sustainability: execute Integration of the CIC Group sustainability standards in supply chain business practices, support the CIC Group suppliers to integrate sustainability into their operations, sustainability training for suppliers to raise awareness, conduct supplier assessment for risk exposure through supplier self-assessment/audits and provide period sustainability reports as required
• Conduct periodic market survey to ensure contracted services are up to date.
• Sustaining Customer Excellence within the supply chain: Track and manage vendor enquiries, complaint resolution and response within set supply chain processes and procedures.
• Periodic reporting and tracking on deliveries with Vendors to ensure goods and services are offered within set standards.
• Manage and monitor Vendor BCP plans.
• Manage any other assigned duties relating to Procurement

Academic and Professional Requirements

• Education    Bachelor’s Degree    Business Related/Social Sciences    E
•  Professional Qualifications    CIPS/ CPSP Diploma      E
• Masters Degree    Business Administration    D

Experience Required:

• Minimum of five (5) years’ relevant experience in a similar position

PURPOSE:

To drive revenue growth in the targeted business, enhance visibility and presence in the Metropolis region, and create strong stakeholder value by overseeing efficient resource utilization and maintaining a customer-centric focus across the region.

PRIMARY RESPONSIBILITIES:

• Management of Intermediary relationships (broker, banks & independent agents), clients to deliver targeted premium outputs across all subsidiaries.
• Provide leadership and support to the staff, sales and marketing team by driving the implementation of the corporate strategy, through training and motivation to achieve the organizational objectives
• Organize and represent the company in all relevant forums e.g. cooperative societies AGMs, leaders’ meetings and seminars as they conduct Business promotions in liaison with PR staff
• Pipeline business management, quotation processing and transmitting them to the intermediaries & clients within set TATs.
• Enforcing of credit control compliance and debt management standard.
• Draw up and operationalize SLAs with intermediaries for differentiated service delivery and resolve all customer complaints/inquiries promptly and professionally.
• Adhere to inter-departmental service level standards in liaison with business leaders across all Group subsidiaries and support the daily branch operations, including sales processing, policy issuance, and claims handling.
• Renewal follow-up to achieve the renewal retention ratios
• Champion cross selling for corporate, retail business and support Opening up new markets and distribution channels including local check offs for Ordinary Life
• Identify and facilitate Branch staff Resourcing requirements including recruitment, appraisal, career development, succession and resource planning, in liaison with the People and culture department
• Coordinate all intermediary activities as they Monitor and provide market intelligence to help to identify potential for both business acquisition and strategic planning
• Recruit, train, and manage a high-performing sales team as well as grow their intermediary portfolio.
• Ensure compliance with all regulatory requirements.

GENERIC DUTIES

• Carry out performance appraisal, coaching and mentoring staff;
• Participate in planning and budgeting for the department.

Academic and Professional Requirements

Education

•  Bachelor’s Degree in a relevant field,    E
• Professional Qualifications    Relevant Professional Qualification      E

Experience Required:

• Minimum of five (6) years’ relevant experience in a similar position, two (2) of which at supervisory level

PURPOSE:

The position entails driving revenue growth and expanding the new/renewal General Insurance (GI) and Medical business portfolio. The goal is to meet corporate annual budgets by strategically developing assigned markets and intermediary channels. This involves cultivating profitable business opportunities for the company through the establishment of robust relationships and partnerships.

PRIMARY RESPONSIBILITIES:

• Cultivate robust strategic partnerships and relationships with assigned
• Efficiently navigate the sales cycle and maintain a value-driven service
• Implement optimal Client Relationship Management practices to meet business
• Track and report performance against agreed sales and retention
• Spearhead revenue   growth   by   overseeing   daily   sales   activities  of   assigned
• Keep clients informed about both new and existing
• Collaborate with various departments to ensure seamless and timely service delivery to clients/intermediaries.
• Develop and    promptly    deliver    quotations    and    tender    documents    to clients/intermediaries.
• Contribute to departmental planning and budgeting processes as
• Ensure compliance with credit control policies through cash and carry and debt collection
• Foster intermediary engagement through visits, performance reviews, support, training, and motivation to drive business
• Organize and execute market activations and outreach events in strategic locations through visits or alternative methods
• Monitor competitor activity and identify opportunities/threats arising from such activities

Academic and Professional Requirements          

Education 

•  Diploma in a business / marketing related field.    E     
• Computer literate in MS Office and other office applications     E      
• C.O.P qualification is an added advantage D

Experience Required:

• Two years Background in Sales