Operations Data Analyst

Roles & Responsibilities

• Support in maintaining the data integrity and ongoing quality control of the company’s data warehouse and source data spanning operations in multiple countries
• Support in maintaining the company’s dashboards used for day-to-day operations and decision making, including creating new data visualizations and analytical reports
• Use advanced analytical techniques to create automated solutions to connect data sources,extract, transform and structure data to support continuous monitoring of operations, risk and compliance, customer success, finance, and product.
• Identify process gaps and develop solutions to increase adherence to the company’s SOPs
• Support with cross functional stakeholders to evaluate, recommend, and design new data solutions, analytical tools, and processes for improved data collection and aggregation
• Anticipate internal stakeholder needs and identify new business and technology Requirements
• Lead and design deep dive research projects, including support for ad-hoc analytical projects and strategic initiatives
• Train company staff and personnel on how to use and interpret data presented within analytical platforms

Required Skills for a Senior Product Manager

• Bachelor's Degree (Computer Science, Finance, Economics, or a related field preferred)
• 2-3 years of data analytics, data visualization and data manipulation experience
• 2+ years experience with financial products, product pricing, and portfolio analysis
• 1+ years experience working in the finance and banking sector
• Experience with data visualization tools including Looker, Tableau, Power BI, etc.
• Experience with Python and SQL scripting
• Some experience identifying and structuring metrics, visualizations, and research projects based on business needs, requirements, and goals
• Some experience with data manipulation and data management best practices
• Advanced level of proficiency with Microsoft Excel, including experience with VBA
• Ability to work both independently and as part of large, cross functional teams where competing demands must be carefully prioritized and managed
• Outstanding communication and interpersonal skills, including the ability to tailor presentations, visualisations, and reports to the appropriate audience
• Ability to present information and analysis in a credible, confident, and influential manner