Market Research Associate Account Director

• Responsibility for research design, planning and execution within agreed timeframes, scope and budget. Leadership responsibility - line management, team and cross-team responsibility

Role Deliverables

• Accountable for client revenue targets (financial / Key Performance Indicators)
• Provide solutions to company barriers that are holding back profitability and growth
• Employs own knowledge of Kantar’s market strategy to initiate suitable process improvements that improve Kantar’s service/performance in the market place
• Confidently and optimally explains more complex delivery solutions to clients
• Applies understanding of commercial and financial principles to costing recommendations on more complex projects
• Ensures more complex proposals are costed efficiently and the risk explicitly stated for both Development and the client's benefit
• Take ownership for the data and research quality (and quality delivery) of a project (including all documents such as questionnaires and instructions)
• Apply research knowledge to ensure the best (most cost and time effective and efficient) delivery of research
• Demonstrate excellence in technical and marketing expertise to encourage both clients and team members
• Have a deep understanding of the client business, industry, strategy and business issues
• Continually strives to improve and maintain efficient project management tools, approaches and processes
• Actively transfers learning to other

Knowledge and Experience

• Relevant tertiary education (B.Com /Business Admin, B Bus Sc Marketing B. Bus Sci Marketing, Project Management / relevant degree pref)
• Must have at least 3-5 years working experience
• Working knowledge of Word and Excel
• Must have a very good working and practical knowledge of the research process and marketing research
• Must have proven record of work experience in deadline driven pressurised environment
• Confident sales/ negotiation/ persuasion skills
• High level of business/client understanding and insight
• Solid understanding of marketing, research and the Kantar offer
• Clear, fair decision making ability
• Leads by example
• Nurture/develop team members through coaching and performance management
• Proven track record as a team manager
• Recognize team and individual achievement
• Empowers others by instilling a sense of ownership
• Team building across departments and with suppliers