Lubricants Sales Engineer

nairobi cityKE

full-time

bachelor

about 2 years ago08/03/202209/02/2022

- closed

Job Description

The above-mentioned opportunity has arisen within the Commercial- Specialties Department, Lubricants Sales Section. Reporting to the Lubricants B2B Manager, the incumbent shall be responsible for the following:

  • Ensure Health, Safety, Environment & Quality (HSEQ) policy implementation and compliance at customer locations.
  • Achieve set yearly targets for Volumes & Margins in his region
  • Monitor the performance and maintenance of lubrication equipment at customer sites
  • Advise customers and prospects on product recommendations based on lubrication surveys
  • Implement used oil analysis and facilitate used oil sampling for customers
  • Interpret oil analysis lab reports and advise customers accordingly
  • Conduct technical training for customers and prospects
  • Manage the lubricant market segment in his/her region in order to ensure effective & profitable growth.
  • Carry out market intelligence in his region to obtain competitor information, carry out quarterly price surveys thus making recommendations to the lubes manager to secure and grow the Lubricants business
  • Ensure strict adherence to credit policy by all consumers.
  • Offer support to other lubricants channel such as stocking, pricing, merchandising and market intelligence
  • Advise the lubricants management of any market/customer changes affecting monthly sales forecasts, blending and importation of lubricants.
  • Optimize overhead expenses such as equipment maintenance, seminars, promotions, mileage & stationery
  • Liaise with Customer Care Section for customer order processing
  • Following up with customer care to ensure pending orders are retrieved and supplied
  • Following up with the depot to know position and ensure customer’s orders are delivered.
  • Liaise with transporters for local deliveries
  • Monitor depot stocks and liaising with other depots and the blending plant for product transfers
  • Advise Blending Plant on how to prioritize blending
  • Liaise with Sales Administration Section for correct customer prices in SAP

Context and environment

External environment

  • Competitive market with increasing number of new entrants
  • Increasing awareness among customers leading to high demand on superior support services

Internal environment

  • Several departments involved in the successful execution of this job thus calling for teamwork

Candidate profile

The job holder requires the following minimum qualifications:

  • Degree in Mechanical/Production/Chemical Engineering
  • More than 3 years' exposure in Sales and Marketing environment
  • Business Management and Administration skills

Additional Information

  • Offer lubricants technical support to all consumers in his/her assigned region
  • Maintain profitability and market share of the lubricants business in his/her region
  • Identify and develop new marketing opportunities of Lubricants in his region.

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