Key Account Manager

What will you do?

• Proactively develop and create end-customer relationships in your area of responsibility.
• Ensures end customer satisfaction and solves complaints with the rest of the KONE team.
• Responsible for quarterly and yearly targets set for the area of responsibility
• Accountable for market data, segments, and information needed to support business and market share growth in each country within the area of responsibility
• Document and maintain customer and contact information.
• Accountable for supporting to create of leads, orders, and contracts to meet the sales budget including proactively generating opportunities
• Accountable for finding customer needs and KONE’s solution matching those needs.
• Responsible for pricing using the approved tendering tools.
• Support in finding new potential opportunities to optimize go-to-market channels
• Validate that the scope, payment terms, and technical details of the contract are in line with the outcome of the negotiation process.
• Maintain full information on opportunities, tasks, and visits while keeping CRM current.

Are you the one?

• Bachelor’s degree preferably in engineering.
• Minimum 4 years experience in one of the following: Complex Sales Process Management / Business Development / Key Account Management.
• Experience managing key accounts and major projects is a must.
• Experience within the same or similar industries working with developers, main contractors, and consultants.
• Ability to interpret and analyze customer needs.
• Passion for sales, with a proven track record and a strong customer focus.
• Futuristic approach and passionate about new technologies and digitalization.
• Excellent English communication, presentation, and negotiation skills.

​​​​​​​What do we offer?

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• An engaging job with a position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.
• Flexibility, trust, and respect.
• Value-based culture, behaviors, and ethics.
• Sustainability and innovation.
• Working for a successful organization.