Human Resource Officer - Learning and Development

Description

Key responsibilities:

• Carry out Training Needs Analysis to identify skill gaps and training needs across teams.
• Design and develop engaging, customized training programs ensuring their alignment with business objectives. Partner with key stakeholders to ensure training programs support organizational goals and meet evolving business needs.
• Organize and coordinate learning events ensuring all logistical details are managed efficiently.
• Facilitate and deliver training sessions both in-person and virtually, utilizing various instructional methods for maximum engagement. Communicate with stakeholders regularly to adapt programs to changing business needs.
• Develop and implement comprehensive onboarding programs to ensure smooth integration of new hires.
• Ensure compliance training, such as health and safety or regulatory requirements, is conducted and properly documented. Monitor updates in statutory training requirements to ensure ongoing compliance.
• Manage the Learning Management System (LMS), ensuring it is up-to-date and user-friendly.
• Evaluate the effectiveness of training programs through feedback, assessments, and performance data.
• Maintain accurate training records and documentation for audits and regulatory reviews.
• Prepare reports on training outcomes and present them to the Learning and Development Manager.
• Manage relationships with external vendors and consultants to deliver specialized training programs.
• Continuously refine and improve training materials and methods to enhance their impact based on employee and business feedback.

Requirements

Qualifications required:

• Minimum academic qualification: Bachelor’s degree in Human Resources, Education, or related field.
• Qualifications as an added advantage: Certification in training or instructional design (e.g., CIPD, ATD) is a plus.
• Professional registration: Member of IHRM

Experience required:

• General work experience (years): At least 3-5 years of experience in Learning and Development or a similar role.
• Specific to the position (level/discipline/years):
• Industry: Manufacturing

Key competencies and skills:

• Customer First
• Strategic Agility
• Change Leadership
• Initiative & Innovation
• Build Talent and Teams
• Leveraging Diversity
• Drive for Results
• Inspire and Influence
• Organizational Awareness

Language requirements:

• Kiswahili
• English

Computer literacy:

• MS Office packages
• IT Software applications

Personality profile:

• Positive
• Employee-centric
• Fast paced and prompt
• Achievement oriented
• Energetic and Enthusiastic
• Self motivated
• Focused