Head of IT Projects (PMO)

ABOUT THE OPPORTUNITY AND RESPONSIBILITIES

The Head of IT Projects (PMO) is responsible for overseeing the Project Management Office (PMO) under the IT department, ensuring the effective delivery of IT projects aligned with the department’s and organization's strategic goals. This role involves leading the project portfolio, managing project managers, establishing PMO standards, and driving collaboration across teams to ensure successful project execution within scope, time, and budget constraints.

Key Responsibilities:

Strategic Leadership

• Define and implement the PMO framework, methodologies, and processes in alignment with organizational objectives.
• Collaborate with senior management to align IT projects with business goals and strategy.
• Lead the development of project portfolios, ensuring prioritization and resource allocation.

Project Portfolio Management

• Oversee the execution of all IT projects, ensuring on-time delivery and alignment with strategic outcomes.
• Monitor and report on project performance, risks, budgets, and milestones to stakeholders.
• Ensure appropriate resource allocation across projects while optimizing efficiency and productivity.

Governance and Compliance

• Establish and enforce project governance practices, including risk management, change control, and compliance standards.
• Ensure project documentation, reporting, and reviews are in line with organizational and regulatory standards.

Team Leadership

• Build, manage, and mentor a team of project managers, ensuring continuous development and high performance.
• Foster a culture of accountability, collaboration, and excellence within the PMO team.

Stakeholder Engagement

• Act as the primary liaison between IT, business units, and external vendors for project delivery.
• Communicate project goals, challenges, and successes effectively to stakeholders at all levels.

Continuous Improvement

• Continuously evaluate PMO processes and tools, driving improvements to enhance efficiency and effectiveness.
• Stay updated on industry trends and integrate best practices into project management approaches.

WHO WE ARE LOOKING FOR

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Master’s degree or MBA preferred.

Experience:

• Minimum 8-10 years of experience in IT project management, with at least 5 years in a leadership role.
• Proven track record of managing large-scale IT projects across diverse technologies, industries and geographic locations.

Skills and Competencies:

• Strong understanding of project management methodologies (Agile, Waterfall, and Hybrid).
• Proficiency in project management tools (Microsoft Project, JIRA, or similar).
• Excellent leadership, team-building, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Superior communication and stakeholder management skills.
• Knowledge of IT infrastructure, software development lifecycle, and enterprise systems is a plus.

Certifications:

• PMP (Project Management Professional) (A must)
• PRINCE2 Practitioner
• Agile certifications (e.g., Certified ScrumMaster, SAFe) (A must)
• ITIL Foundation (Preferred)

Key Performance Indicators (KPIs):

• Quality of planning.
• On-time, within-budget project delivery rates.
• Effective and timely communication.
• Stakeholder satisfaction scores.
• Team performance and retention metrics.
• PMO process improvement effectiveness.