Guest Room Attendants

Summary

Care Connects Us!

It all starts with people who care.

At Hyatt, we believe in the power of belonging – of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

People like you. People like us.

At Hyatt Place Nairobi Westlands & Hyatt House Nairobi Westlands, we are looking for Guest Room Attendants who will be responsible for the cleanliness of guest rooms, guest room corridors, elevators, public areas, and service corridors in accordance with hotel standards. They will also be tasked with servicing guest rooms to provide a pleasant and comfortable experience for guests.

Key Responsibilities:

• Cleaning and maintaining guest rooms, including sweeping and mopping floors, dusting furnishings, making beds, changing linens, vacuuming carpets, and cleaning bathrooms, toilets, sinks, and tubs.
• Providing towels, linens, and other supplies as needed.
• Replenishing toiletries, shampoo, soap, and other supplies as needed.
• Restocking mini bars and refrigerators with beverages and snacks.
• Keep rooms, corridors, and lobbies neat.
• Clean, manage and organize hotel and function halls.
• Vacuum the floor carpet as often as required.
• Remove and organize trash cans periodically.
• Polish interiors at all times.
• Clean, sweep, and polish lifts.
• Dust and shine metal surfaces.
• Attend to all everyday routines in a restroom, elevator, restaurants, and back areas.
• Organize and clean cleaning carts, vacuum cleaners and any other equipment used on a daily basis.
• Clean, rearrange, and manage hotel furniture and fixtures.
• Ensures a strong professional relationship with all levels of employees within the hotel.
• Maintain open and effective communication with colleagues, supervisors, and other departments to ensure seamless coordination for housekeeping tasks, and project implementations.
• Collaborate with colleagues from different departments to address housekeeping issues, provide support, and ensure timely resolution of problems. • Responds to changes in the housekeeping function / department as dictated by the industry, company, and hotel.
• Carries out any other reasonable duties as assigned from time to time.

Qualifications

• Diploma or Certificate in Housekeeping Operations from a recognized institution or its equivalent
• At least 1 year experience in a similar role in a busy hotel