Group Product Head – Transfers

Strategic Leadership:

• Define the vision and strategy for core money transfer services.
• Identify opportunities for market differentiation and value addition across domestic, regional, and international money movement channels.
• Foster partnerships with mobile money providers, domestic and regional switches, and remittance networks.

Product Lifecycle Management:

• Oversee product development from ideation to delivery.
• Ensure market research informs product design and customer needs.
• Collaborate with technology and commercial teams to deliver seamless, scalable solutions.

Compliance and Regulatory Alignment:

• Ensure adherence to domestic and international remittance standards.
• Align products with cross-border regulations, KYC/AML, and risk frameworks.
• Engage with regulatory bodies and industry stakeholders to stay updated on compliance requirements.

Innovation and Technology:

• Drive digital innovation in money transfers, including mobile and online remittances.
• Integrate with emerging payment technologies and platforms.
• Optimize backend settlement and reconciliation processes for efficiency.

Customer-Centric Solutions:

• Ensure transfer services are intuitive, fast, and secure for end-users.
• Focus on lowering transaction costs while improving service reliability.
• Regularly analyse customer feedback to enhance the product.

Collaboration & Team Leadership:

• Build strong relationships with cross-functional teams, including IT, operations, compliance, and marketing.
• Lead and mentor a team of product managers, ensuring continuous learning and excellence.

Qualifications:

Education:

• Bachelor's degree in Business, Computer Science, Information Technology, or a related field.
• Advanced degree (MBA or equivalent) is a plus.
• Industry training on money transfer standards and regulations is a plus.

Experience:

• 8+ years of experience in product management, with a strong focus on banking products and payment systems.
• Proven expertise on bank transacting channels and deep knowledge of SWIFT standards
• Strong background in payment technologies, including POS, mobile payments, and real-time payments.