Ground Operations Warehouse Agent

Overall, Role Purpose

• Effective sorting and processing of outbound and inbound shipments at the service centre with respect to service standards, productivity and operating procedures/Global SOP. Can be deployed on route to perform courier roles if and when a business need arises.

KeyResponsibilities:

• Reweigh of Outbound (OB) shipments
• Sort and bag Out-Bound shipments as per the Standard Operations bagging guide.
• Sort In-bond (IB) shipments as per the courier routes/loops plan.
• Sort & process 3rd party onforwarding of Inbound shipments.
• Inspect & process Out-Bound shipments from 3rdparty agents.
• Process all Out-Bound shipments in a timeous manner to ensure they catch correct/targeted flights.
• Ensure all shipments in the SVC warehouse are correctly scanned for visibility to the network.
• CIA paperwork imaging for all WPX Out-Bound shipments
• Housekeeping, DHL 5s approach in thewarehouse.
• Proactive reporting of any faults on Operations systems or equipment to ensure Operations are not impacted.
• Punctuality and effective pre-shift planning.
• End of shift reports and handover.
• Execute any other responsibility assigned by Service Centre Operations Supervisor or Service Centre Operations Manager.
• Observe Safe Work Practice (SWP)
• 100% compliance to Global(SOP), Standard operating procedures and policies.

Skills / Qualifications

• Software skills (Word, Excel, PowerPoint, etc.)
• Communication skills (English), spoken and written.
• Excellent interpersonal skills
• Flexible and ability to adapt to change in a positive manner.