Claims & Policy Solutions Specialist

Responsibilities:

• Addition and update of products into the system
• Collaborates with the Legal and Compliance Officer and Insurance product specialist on product and regulation compliance
• Providing data-backed and actionable updates to leadership to improve order fulfilment SLAs
• Effective claims processing
• Define process after valuation to adjustment the premiums
• Track metrics such as issuance times, error rates to improve the process
• Provide / Offer training for CX , OS and more primarily agents to improve stakeholder relations and offer long time value
• Timely and Accurate Declarations to Underwriters-Motor
• Ensure  up to date and Sufficient stocks for Inventory

Qualifications:

• Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Business Administration or a related field.
• Professional qualification in Insurance or demonstrate significant progress towards its attainment.
• Relevant experience working in the insurance industry in claims,underwriting or a similar role.
• Sound knowledge of insurance, regulatory requirements and processes.
•  Strong attention to detail to ensure the accurate collection of information and entry into databases.