Standard Bank Group Careers

Job Description

To monitor and analyse internal alignment and adherence to the complaints management minimum standards, frameworks and rules implemented across CHNW SA and its value chain.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Banking

Experience Required
Client Coverage

Personal and Private Banking

• 1-2 years
• Experience in complaints management and application of complaints regulations. Experience in data analysis, problem identification and reporting.
• 3-4 years
• Experience of working in either a Branch or Private Banking environment with knowledge of its associated products, processes and systems.

Additional Information

Behavioural Competencies:

• Articulating Information
• Convincing People
• Directing People
• Embracing Change
• Generating Ideas

Technical Competencies:

• Call Reporting
• Compliance
• Customer Reception and Channelling
• Digital Analytics and Reporting
• Product and Services Knowledge

Job Description

The job holder is responsible for supporting the implementation of an optimal control framework for the bank and asset management business.  This includes the facilitation of a proactive approach to issue identification, resolution, escalation, and implementation of actions to manage control gaps to mitigate any risk that could occur and cause losses to the Group.

In addition, the holder will partner with Non-Financial Risk and Compliance units to ensure adequate risk management processes are in place to manage non-financial risks, compliance, and financial crime risk. This role also requires collaboration with the different business heads and assurance service providers to provide assurance on the control and risk environment of the business.

Qualifications

First degree (Business related – e.g., Commerce, BSc Economics, MSc or MBA).

• Relevant certifications e.g., Certified Risk Management Professional (CRMP); Certified Risk and Compliance Management Professional (CRCMP); Chartered Institute for Securities and Investment (CISI) e.t.c are highly desirable.

Experience Required

• At least 10 years' experience in Risk management or Internal Controls within Banking, Insurance, Investments and Asset Management related business in a large global corporate environment.
• Good understanding of all aspects of Enterprise Risk Management, High degree of understanding of all aspects of risk within a banking and Investment and Asset management business.
• Managing and engaging with various stakeholders at a Senior Level
• Proven track record of successfully leading and managing a team of professionals.
• In-depth knowledge of risk management frameworks, standards, and best practices
• Familiarity with relevant Banking, Investment and Asset Management regulations and compliance requirements.
• Proficiency in use of data analytics tools.
• Strong analytical and problem-solving skills, with the ability to assess complex risk scenarios and propose effective solutions.
• Excellent communication and presentation abilities, both written and verbal, to convey complex technical concepts to non-technical stakeholders.

Job Description

The purpose of the T24 Support Analyst role is to provide specialized technical support and maintenance for the T24 core banking system. This position involves troubleshooting issues, performing system upgrades, and ensuring the smooth operation of the T24 environment. By collaborating with various stakeholders, including IT teams and end-users, the T24 Support Analyst aims to resolve incidents promptly, enhance system performance, and implement best practices.

The role is crucial in maintaining the stability and reliability of banking operations, contributing to the overall efficiency and effectiveness of the organization's financial services.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree 
• Field of Study: Information Technology/Computer science or related course

Experience Required
Delivery Enablement

• Technology
• 3 - 5 years
• Cloud Technical Experience building Pipelines, IAC, Deployment Autimation tools both on Azure and AWS.  
• At least 3+ years of experience in streamlining, supporting and enhancing systems operations through pipelines.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Application Knowledge for Support
• Application Support
• Data Analysis and Inference
• Documenting
• Risk Management

Job Description

The role holder will design, code debug and correct programs in the software engineering environment to agreed standard and tools, to enhance and maintain software applications and improve efficiency within the engineering environment through ensuring that technical requirements are done in accordance to the software framework.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Studies
• Type of Qualification: First Degree
• Field of Study: Information Technology

Experience Required
Software Engineering

• Technology
• 3+ years
• Broad experience in translating business and functional requirements into technical specifications and developing the programming code to create the solutions.
• Software Foundations - This area encompasses the fundamental concepts, principles, and theories of software engineering, such as algorithms, data structures, programming languages, and software development methodologies.
• Reliability and Resilience - This refers to the ability of a software system to function under predefined conditions, maintain its level of performance, and recover from errors, failures, or disruptions in its environment.
• System Integration - The ability to design, implement, test, and deploy software systems and components that interact with other systems and components, using various methods and tools, such as APIs, web services, middleware, adapters, connectors, etc. This involves combining different computing systems and software applications physically or functionally to act as a coordinated whole.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Details
• Developing Expertise
• Documenting Facts

Technical Competencies:

• Agile Engineering
• API Engineering
• Automation
• Cloud Computing
• Continuous Delivery (CD)

Job Description

The Product Control Officer will be placed at CIB Finance and will be charged with:

• Supporting in embedding strong financial control environment within the Global Markets business.
• Bookkeeping of trades in the various Global Markets portfolios in compliance with financial accounting and reporting standards.
• Acting as the primary control function to ensure that all accounting and financial reporting complies with international standards.
• Facilitating new Global Markets product rollout by ensuring accounting and financial standards are adhered to.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Finance and Accounting

Experience Required
Product Control
Finance & Value Management

• 2-3 years
• Ability to gather, analyse, provide and receive data and informatio
• 2-3 years
• Basic understanding of Investment Banking and Global Markets and other core products and business line to effectively deliver and execute day-to-day tasks
• 2-3 years
• Demonstrated ability to utilise Microsoft Officer and other required software to gather and prepare data and information

Job Description

The role holder will manage the Real Estate, Operations and Branch category of commodities by identifying go-to-market strategies, identifying commodity-specific compliant suppliers, developing and implementing the category and commodity Sourcing plans to minimise Procurement costs and optimise benefits for Stanbic Bank Kenya while enabling the achievement of the organisation’s targets.

Qualifications

Type of Qualification: First Degree
Field of Study: Purchasing and Procurement

Preferred Professional Qualification: MCIPS or MKISM 

Experience Required
Strategic Sourcing
Procurement

• 5-7 years
• Experience in commodity sourcing, with accountability for a category of goods and/r services. A proven track record in procurement contracting with strong negotiation skills. An ability to effectively communicate with multiple and varied internal and external stakeholders.

Job Description

To grow, maintain and retain a portfolio of private banking customers in line with the segment value propositions, related initiatives and activities aimed at creating value for the client and the bank.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required
Affluent Clients

• Personal and Private Banking
• 5-7 years
• Experience in sales, service, relationship management, credit applications and financial acumen (i.e., proven sales track record in the Financial service industry.)

Additional Information

Behavioural Competencies:

• Articulating Information
• Conveying Self-Confidence
• Convincing People
• Developing Expertise
• Empowering Individuals

Technical Competencies:

• Banking Process & Procedures
• Commercial Acumen
• Customer Understanding ( Consumer Banking)
• Financial Acumen
• Product Knowledge (Consumer Banking)

Job Description

The job holder is responsible for supporting the implementation of an optimal control framework for the bank and asset management business.  This includes the facilitation of a proactive approach to issue identification, resolution, escalation, and implementation of actions to manage control gaps to mitigate any risk that could occur and cause losses to the Group.

In addition, the holder will partner with Non-Financial Risk and Compliance units to ensure adequate risk management processes are in place to manage non-financial risks, compliance, and financial crime risk. This role also requires collaboration with the different business heads and assurance service providers to provide assurance on the control and risk environment of the business.

Qualifications

First degree (Business related – e.g., Commerce, BSc Economics, MSc or MBA).

Relevant certifications e.g., Certified Risk Management Professional (CRMP); Certified Risk and Compliance Management Professional (CRCMP); Chartered Institute for Securities and Investment (CISI) e.t.c are highly desirable.

Experience Required

• At least 10 years' experience in Risk management or Internal Controls within Banking, Insurance, Investments and Asset Management related business in a large global corporate environment.
• Good understanding of all aspects of Enterprise Risk Management, High degree of understanding of all aspects of risk within a banking and Investment and Asset management business.
• Managing and engaging with various stakeholders at a Senior Level
• Proven track record of successfully leading and managing a team of professionals.
• In-depth knowledge of risk management frameworks, standards, and best practices
• Familiarity with relevant Banking, Investment and Asset Management regulations and compliance requirements.
• Proficiency in use of data analytics tools.
• Strong analytical and problem-solving skills, with the ability to assess complex risk scenarios and propose effective solutions.
• Excellent communication and presentation abilities, both written and verbal, to convey complex technical concepts to non-technical stakeholders.

Job Description

To drive growth and value via the Employee Value Banking (EVB) client value proposition for CHNW Clients AR, with specific focus on Public Sector and the largest economic contributing sectors.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce or equivalent

Experience Required
Personal Banking

• Personal and Private Banking
• 1-2 years
• Exposure to branch banking environment and stakeholder management. Deeper Knowledge and understanding of market segmentation value propositions and customer profiles per micro-market. Experience in presentation skills.

Additional Information

Behavioural Competencies:

• Articulating Information
• Checking Details
• Convincing People
• Developing Expertise
• Embracing Change

Technical Competencies:

• Business Acumen (P&C)
• Financial Acumen
• Interpreting Financial Statements
• People Strategy Development
• Product Knowledge (Consumer Banking)