Standard Bank Group Careers

Job Description

To grow and retain client relationships as per allocated segment/sector portfolio (e.g., Commercial Banking, Agribusiness, Public Sector; and Africa China Banking). To execute on the segment/sector offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Type of Qualification: First Degree
Field of Study: Finance and Accounting

Experience Required
Relationship Banking (Client Coverage)

• Business & Commercial Banking
• 5-7 years
• Relationship management experience as a Business Banker or Relationship Manager.
• Experience in dealing with customers at all levels.
• Significant product knowledge including specialised products and financial structures.
• Experience in budgeting, forecasting, cost control and client financial analysis.
• Experience in preparing and motivating Credit applications is essential.

JOB PURPOSE  

• To source and transform data into information as input into effective credit portfolio insights and analytics for multiple products/segments for the credit lifecycle for scored lending (e.g. originations, account management, collections). 
• To automate relevant production reports to improve the reporting, data extraction and information preparation processes. 

KEY RESPONSIBILITES 

Business Requirements  

• Sources appropriate data and prepares meaningful and accurate management information (MIS) for allocated portfolios to support Business, Operational, Credit and Finance Reporting. 
• Collects and collates the appropriate data for report generation. 
• Conducts in-depth analysis of user needs and prepares the appropriate reporting where required (based on urgency and priority) 
• Executes all new reporting requirements. 
• Provides the necessary big data where required based on business requirements. 

Data Transformation and Reporting  

• Validates data accuracy by performing standard reconciliation – remediates any data discrepancies or escalates for assistance where required. 
• Optimises current reporting processes and provides input into the development of reporting processes to meet timelines. 
• Automates relevant production reports to improve the reporting, data extraction and information preparation processes through using appropriate scheduling toolsets. 

Reporting and Analytics process  

• Extracts, stores, manipulates, processes, analyses and provides information for standardised and bespoke reporting. 
• Continuously monitors and tests processes and data to detect errors in order to improve reporting efficiencies. 
• Interprets data into information following collation of large sources of disparate data. 
• Writes SAS/SQL coding in line with reporting requirements and as far as possible implements automated scheduling. 
• Adheres to timelines for new and existing reporting requirements. 
• Stays abreast of all changes of how the Customer Decision Engine (CDE) works to qualify and non-qualify customers for lending limits. 

Trend Analysis  

• Analyses portfolio trends and any changes thereof followed by a detailed investigation to determine the root cause extracts the relevant account level data as input into portfolio reporting. 
• Identifies and highlights data quality issues that affect the accuracy of insights and analytics. 
• Keeps up to date with insights and analytics best practice to ensure new and improved designs and products provide improved value to stakeholders. 
• Identifies and reports any portfolio risk appetite breaches across the countries. Prepares reports on ROE portfolio performance for the countries. 
• Reconciles all the daily/weekly/monthly reporting outputs and resolves any issues identified (such as operational issues). 

Governance  

• Adheres to approved toolsets when setting up portfolio management reports. 
• Adheres to data governance principles as prescribed by the Enterprise Data Office (EDO). 

Knowledge sharing  

• Upskills business teams on principles of data extraction, transformation and visualisation. 
• Shares knowledge and information on data coding with the Country and Head Office Teams. 
• Tracks usage of measurement tools created. 

Stakeholder Management  

• Proactively communicates the progress of delivery of reporting requirements, where necessary. 
• Discusses and negotiates timelines on reporting requirements (as it pertains to data) whilst ensuring regular standardised monthly requirements are still delivered (i.e. data extraction, manipulation and visualisation) and seeks line management approval where required if SLA’s could be breached. 
• Manages and resolves escalated queries regarding data anomalies that are detected that impacts accuracy of reporting. 

Qualifications 

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Credit Risk

Risk & Corporate Affairs

1-2 years  

• Comprehend the contingencies that may occur under exceptional conditions particular pertaining to assets of large cooperate organsitions. Customer interaction contribute to the understanding amongst Branch Business Support, the turnaround times that will influence and initiate improvement. 

3-4 years  

• Knowledge of the Bank's systems, policies and procedures in order to optimally draw on available information to manage and control the post-credit granting process. Experience in credit data analytics within a personal and business banking environment with specific focus on the credit life cycle. Experience in (preferably credit) data exploitation and business intelligence development and implementation. Experience in the extraction, transformation and visualisation of data using bank approved toolsets e.g. SAS / SQL / Python / Qliksense. 

5-7 years  

• experience pertaining to credit risk management, understanding the Bank's products and facilities and where risks lay in these facilities. Strong knowledge of various legislative requirements, including registration processes. 

Additional Information 

Behavioral Competencies:  

• Articulating Information 
• Examining Information 
• Exploring Possibilities 
• Generating Ideas 
• Interpreting Data 

Technical Competencies:  

• Banking Process & Procedures 
• Compliance 
• Creative Problem Solving 
• Product and Services Knowledge 
• Product Related Systems (Consumer Banking) 
• Risk Identification 
• Risk Management

Job Purpose

This role is responsible for the following procurement data analysis and reporting functions: Catalogue and Webforms Management in Coupa System, Maintenance of Supplier Master data in Sharepoint and SAP, Contract management, vendor management, procurement systems support, procurement Key Risk Indicators’ management, Bankwide procurement performance monitoring and reporting, stakeholder engagement, periodic procurement reporting, regular analysis of usage of P2P licences for cost optimization, provide input into risk analysis activities and development plans for the Intra-Group Services Management (IGSM) contract. 

Qualifications

Preferred Qualification and Experience

• First Degree in Business course
• Power BI and Advanced Excel experience
• At least 1 year experience working in procurement or Supply Chain performance reporting.
• Procurement data analysis experience in banking would be an added advantage.
• Working knowledge of accounting software. (Knowledge of SAP, Coupa, Aravo).

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Attention to detail
• Embracing Change
• Examining Information
• Interpersonal skills
• Stakeholder engagement

Technical Competencies:

• Power BI reporting
• PowerPoint reporting
• Advanced Excel Dashboards reporting
• Supplier Master Data Management
• Financial Systems Administration

Job Description

The role holder will be tasked to provide specialist advice as a trusted business partner to a Country on the implementation and management of Stanbic Bank Information Risk and Business Resilience Framework in order to enable the Country, to with the mechanisms identify, mitigate and treat information and business continuity risks ensuring the ethical and regulatory standards and requirements are adhered to and maintained.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Information Technology/Risk Management

Experience Required
Operational Risk Management

• Risk & Corporate Affairs
• 5-7 years
• Experience in defending information from the risk of accidental or intentional
• unauthorized use, access, modification, disclosure, dissemination or destruction of information resources, which would compromise the confidentiality, integrity and
• availability of information which would potentially harm the business. Experience in
• analysing the risk posture on other related non-financial risks such as Cyber Risk, Technology Risk, Third Party Risks, Regulatory Compliance Risk, Legal Risk.
• Additionally the responsible person should have experience and exposure to the delivery of the Business Continuity lifecycle (i.e. impact analysis, recovery strategy formulation,
• plan development, testing and exercising and governance and awareness related
• activities), engaging multiple stakeholders across the bank to fulfil value-chain and
• business line requirements for the business resilience (BR) programme. 

Additional Information

Behavioral Competencies:

• Articulating Information
• Challenging Ideas
• Convincing People
• Embracing Change
• Examining Information

Technical Competencies:

• Analysing Insurable Risk
• Economic Capital Management
• Evaluating Risk Management Effectiveness
• Risk Identification
• Risk Measurement

Job Description

To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Qualifications

Minimum Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce

Experience Required
Affluent Clients
Personal and Private Banking
3-4 years
Experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial services industry. Knowledge of the bank's products, services and digital platforms.

Additional Information

Behavioral Competencies:

• Convincing People
• Developing Strategies
• Exploring Possibilities
• Generating Ideas
• Interacting with People

Technical Competencies:

• Banking Process & Procedures
• Client Servicing
• Cross and Up-Selling
• Customer Understanding (Business Banking)
• Financial Statement Analysis

Job Description

• To take demand from Personal, Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g., opening of relevant accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the client within product and legislative (e.g., FAIS) parameters.

Qualifications

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required

Personal and Private Banking

1-2 years

• Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.

Additional Information

Behavioral Competencies:

• Checking Details
• Convincing People
• Developing Expertise
• Embracing Change
• Establishing Rapport

Technical Competencies:

• Application & Submission Verification (Consumer Banking)
• Banking Process & Procedures
• Client Acceptance & Review
• Customer Understanding ( Consumer Banking)
• Product Knowledge (Consumer Banking)

Job Description

To provide a routine risk prevention and administration function for several branches in order to ensure operational effectiveness.

Qualifications

Minimum Qualifications

• Type of Qualification: Degree in Business Administration or equivalent

Field of Study: Not applicable
Experience Required

Client Coverage

• Personal and Private Banking
• 3-4 years
• Exposure and solid understanding of Branch processes and procedures.

Additional Information

Behavioral Competencies:

• Adopting Practical Approaches
• Checking Details
• Convincing People
• Developing Expertise
• Embracing Change

Technical Competencies:

• Coaching and Mentoring
• Financial Industry Regulatory Framework
• Fraud Detection and Management
• Remedial Action Development
• Risk Identification

Job Description

• A contract role tasked with selling Bank products assigned by the Bank which could sales and service functionality.

Qualifications

• First Degree

Job Description

To deliver on the Enterprise Direct value proposition by managing a portfolio of clients through the direct banking sales and service model (i.e. email, phone calls and other digital platforms available) for service and transactional solutioning as well as leveraging the existing branch footprint and relevant stakeholders.

Qualifications

Experience Required
Enterprise Direct Propositions

• Business & Commercial Banking
• 5-7 years
• Experience in customer service and business acumen. Knowledge of credit principles, branch banking processes, procedures, policies and bank products and services.

Additional Information

Behavioral Competencies:

• Articulating Information
• Checking Details
• Documenting Facts
• Embracing Change
• Examining Information

Technical Competencies:

• Account Opening & Maintenance
• Application & Submission Verification (Business Banking)
• Banking Process & Procedures
• Financial Analysis
• Knowledge of Banking & Financial Service