Rose Avenue Consulting Group (RACG) Careers

Job Description

A leading Micro Finance Bank in Kenya is looking for Business Growth and Development Managers. The role involves working closely with the Area Manager to develop and implement the branch's overall business strategy. Key objectives include assessing business opportunities, expanding the liability and asset portfolios, and driving Bancassurance growth through client acquisition and retention, while ensuring portfolio quality.

The Manager will lead the branch team (Relationship Manager, Senior Relationship Officer, Assistant Manager Branch Operations, Team Leader Sales, Relationship Officer-SME/Micro/Group) in formulating and executing strategies to achieve business growth and development targets. The successful candidate will be expected to aggressively drive branch growth and profitability by building and maintaining strong, profitable customer relationships.

​​​​​​​Job Responsibilities

• Develop business strategic plans that provide clear direction on the business objectives for the region assigned.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets.
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation.
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training , mentorship, and special assignments.
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls.
• Lead in optimal utilization of people, financial and technical resources within the Branch.
• Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures.
• Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary.
• Promotion of the company's brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.

Key Measurable Goals

• Growth of the branch liability book.
• Growth of the Branch asset book in all the segments.
• Growth of the bancassurance portfolio.
• Growth of the branch customer base  and sign ups of digital customers.
• Ensure portfolio quality.
• Ensure branch profitability.
• Ensure operational efficiency and compliance.
• Ensure effective performance management.
• Achievement of branch business targets.
• Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys.
• Growth, retention and development of motivated and high performing teams.
• Brand visibility within the market.
• Offer leadership to branch staff ,Sales consultants and Remote sales teams (RST).
• Oversee the growth and utilization of agency banking and digital customers.
• Any other role allocated by the supervisor.

Other Requirements

• Bachelor’s degree in a business related field.
• Advanced training in Business Management.
• Master’s in Business or related field preferred.
• Over 8 years’ experience in banking/microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
• Business Strategy Implementation skills.
• Good presentation skills.
• People management skills.
• Sales / Marketing skills.
• Financial analytical skills.
• Customer service skills.
• Strong communication and negotiation skills.
• Strong relationship management skills.
• Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
• Team player and relationship builder.
• Ambitious and self-driven individual.
• Strong communication and negotiation skills with the ability to network and develop business relationships

Job Description

A leading Micro Finance Bank in Kenya is looking for Business Growth and Development Managers. The role involves working closely with the Area Manager to develop and implement the branch's overall business strategy. Key objectives include assessing business opportunities, expanding the liability and asset portfolios, and driving Bancassurance growth through client acquisition and retention, while ensuring portfolio quality.

The Manager will lead the branch team (Relationship Manager, Senior Relationship Officer, Assistant Manager Branch Operations, Team Leader Sales, Relationship Officer-SME/Micro/Group) in formulating and executing strategies to achieve business growth and development targets. The successful candidate will be expected to aggressively drive branch growth and profitability by building and maintaining strong, profitable customer relationships.

​​​​​​​Job Responsibilities

• Develop business strategic plans that provide clear direction on the business objectives for the region assigned.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets.
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation.
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training , mentorship, and special assignments.
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls.
• Lead in optimal utilization of people, financial and technical resources within the Branch.
• Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures.
• Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary.
• Promotion of the company's brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.

Key Measurable Goals

• Growth of the branch liability book.
• Growth of the Branch asset book in all the segments.
• Growth of the bancassurance portfolio.
• Growth of the branch customer base  and sign ups of digital customers.
• Ensure portfolio quality.
• Ensure branch profitability.
• Ensure operational efficiency and compliance.
• Ensure effective performance management.
• Achievement of branch business targets.
• Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys.
• Growth, retention and development of motivated and high performing teams.
• Brand visibility within the market.
• Offer leadership to branch staff ,Sales consultants and Remote sales teams (RST).
• Oversee the growth and utilization of agency banking and digital customers.
• Any other role allocated by the supervisor.

Other Requirements

• Bachelor’s degree in a business related field.
• Advanced training in Business Management.
• Master’s in Business or related field preferred.
• Over 8 years’ experience in banking/microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
• Business Strategy Implementation skills.
• Good presentation skills.
• People management skills.
• Sales / Marketing skills.
• Financial analytical skills.
• Customer service skills.
• Strong communication and negotiation skills.
• Strong relationship management skills.
• Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
• Team player and relationship builder.
• Ambitious and self-driven individual.
• Strong communication and negotiation skills with the ability to network and develop business relationships

Job Description

A leading Micro Finance Bank in Kenya is looking for Business Growth and Development Managers. The role involves working closely with the Area Manager to develop and implement the branch's overall business strategy. Key objectives include assessing business opportunities, expanding the liability and asset portfolios, and driving Bancassurance growth through client acquisition and retention, while ensuring portfolio quality.

The Manager will lead the branch team (Relationship Manager, Senior Relationship Officer, Assistant Manager Branch Operations, Team Leader Sales, Relationship Officer-SME/Micro/Group) in formulating and executing strategies to achieve business growth and development targets. The successful candidate will be expected to aggressively drive branch growth and profitability by building and maintaining strong, profitable customer relationships.

​​​​​​​Job Responsibilities

• Develop business strategic plans that provide clear direction on the business objectives for the region assigned.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets.
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation.
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training , mentorship, and special assignments.
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls.
• Lead in optimal utilization of people, financial and technical resources within the Branch.
• Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures.
• Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary.
• Promotion of the company's brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.

Key Measurable Goals

• Growth of the branch liability book.
• Growth of the Branch asset book in all the segments.
• Growth of the bancassurance portfolio.
• Growth of the branch customer base  and sign ups of digital customers.
• Ensure portfolio quality.
• Ensure branch profitability.
• Ensure operational efficiency and compliance.
• Ensure effective performance management.
• Achievement of branch business targets.
• Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys.
• Growth, retention and development of motivated and high performing teams.
• Brand visibility within the market.
• Offer leadership to branch staff ,Sales consultants and Remote sales teams (RST).
• Oversee the growth and utilization of agency banking and digital customers.
• Any other role allocated by the supervisor.

Other Requirements

• Bachelor’s degree in a business related field.
• Advanced training in Business Management.
• Master’s in Business or related field preferred.
• Over 8 years’ experience in banking/microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
• Business Strategy Implementation skills.
• Good presentation skills.
• People management skills.
• Sales / Marketing skills.
• Financial analytical skills.
• Customer service skills.
• Strong communication and negotiation skills.
• Strong relationship management skills.
• Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
• Team player and relationship builder.
• Ambitious and self-driven individual.
• Strong communication and negotiation skills with the ability to network and develop business relationships

Financial and management Reporting

• Deliver timely and accurate monthly, quarterly, and annual financial statements and reports of the Group and, in conjunction with the CFO and the Chief Investment officer of D-REIT and I-REIT to Board, Investors, Lenders and other stakeholders
• Take ownership of the accounting policies for the entire group, including the implementation of new accounting policies.
• Be responsible for implementing new accounting standards and providing technical accounting support across the Group
• Manage month-end and year -end close process

Financia Planning, Budgeting and Business Performance Management

• Provide insight and analysis on the operational performance of properties entities to deliver budget targets.
• Develop and consolidate the annual budget in collaboration with the management team.
• Establish budget controls and monitor performance against established budgets.
• Analyze business operations, revenue and expenditure trends, financial commitments, and future revenues to provide actionable recommendations.
• Contribute to the development and execution of the company’s strategic plan, ensuring financial considerations are integrated into business strategies

Tax and Regulatory Compliance

• Ensure compliance with applicable Tax and VAT laws and other statutory obligations and timely submission of organizational taxes to the tax authority, including supporting subsidiaries their obligations

Audit, Control and Risk Management

• Coordinate the annual audit (and any special or non-recurring audit) with the Group's external auditors or revenue authorities.
• Maintain a strong working relationship with the internal and external auditors, provide the necessary support to them and ensure all audit issues are addressed to maintain a sound control environment.
• Implementation of financial processes and internal controls for effective management of financial risks of Acorn entities.
• Direct the Group’s comprehensive financial management and control framework, establishing and maintaining relevant operating policies, procedures, and delegations of authority.
• Identify and assess financial risks and opportunities and recommend actions to mitigate risks and capitalize on opportunities

Treasury Management

• Oversee the treasury function to ensure sufficient funds are available to meet ongoing operational requirements. Monitor cash flow, manage banking relationships,
• Responsible for generating cash flow plan, capital and debt allocation to optimize working capital and liquidity management

Finance Operations and Business Partnering

• Oversee the day-to-day operations and financial management of group, managing financial controls, delegated authorities, payments, reconciliations, cash management, payroll, and both direct and indirect tax matters.
• Collaborate closely with the Properties Operations, Development, Investment and Support functions to provide financial guidance and support. Partner with functional leaders to understand business objectives and align financial strategies accordingly.
• Drive finance process improvement initiatives such as digitization of the financial processes and implementation of automated management information systems

Team Management and Development

• Supervise, mentor, and coach direct reports, fostering a high-performing finance team.
• Provide guidance and support in professional development, performance management, and goal setting.

Other Requirements

• Minimum: Degree in Accounting or related business degree from a reputable University
• Master’s degree in finance or Strategy is desirable
• Full accounting qualification – CPA (K), ACCA or equivalent
• Over 15 Years in established and busy accounting and finance functions in Group set up, with at least 5 years' experience as a Financial Controller
• Good understanding of major ERPs such as SAGE X3, Oracle or SAP
• Strong analytical and problem-solving skills
• Conversant with consolidation of financial Statements
• Able to examine and interpret financial data
• Thorough understanding of the International Financial Reporting Standards
• Knowledge in Financial modelling, Forecasting and business valuations
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint and Power BI
• Skilled communicator
• High commercial acumen and strong negotiation skills.

A leading commercial bank in Kenya are looking for a highly experienced and strategic Head of Security, Investigations & Fraud Management. Reporting to the Managing Director, the jobholder will create a robust security framework that addresses various aspects, including physical security, risk & fraud management and incident response. The job holder will develop and implement comprehensive security strategies, policies and procedures aligned with industry best practices and regulatory requirements.

This role is strategic and provides proactive security awareness programs and training sessions to educate employees on the best practices and potential threats. As an expert, the job holder will help the organization stay ahead of rapidly evolving security threats, providing a solid defense against fraud and unauthorized access. 

Job Responsibilities

• Developing and implementing a comprehensive security framework to protect the company's assets and infrastructure.
• Designing and implementing security policies, procedures and protocols to mitigate risks and maintain a secure environment.
• Investigating and monitoring incident response activities, including high-profile investigations, root cause analysis and developing corrective actions.
• Collaborating with cross-functional teams to assess risks, identify vulnerabilities and devise preventive measures.
• Establishing and maintaining strong relationships with external stakeholders, such as regulatory bodies, law enforcement agencies and industry associations.
• Leading security awareness programs and training initiatives to educate employees about best practices and potential threats and current techniques employed in detecting fraudulent operations
• Develop and implement ways to prevent fraud, such as reviewing processes, assessing risk, and designing ways to mitigate it. 

Other Requirements

• A Master's Degree in Security, cybersecurity, information assurance or a related field.
• Bachelor's Degree in a related field (e.g. Criminology, Accounting, Social Studies, Banking Law, Criminal Justice, Risk/Fraud management)
• Relevant professional certifications (e.g. Certified Fraud Examiner-CFE, Payment Card Industry-PCI ).
• 10+ years of experience in a senior security management role, with a demonstrable track record of developing and implementing security strategies and frameworks. 
• At least 5 years of experience in Financial Services, preferably in Banking.
• Excellent knowledge of applicable laws, regulations, and industry standards related to infrastructure security in an organisation.
• Deep understanding of cybersecurity, data protection regulations and industry best practices.
• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior management.
• Analytical mindset and strong problem-solving skills to assess risks, analyse complex security issues and develop appropriate solutions.
• Up-to-date knowledge of emerging security threats, trends and technologies
• Experience in conducting security audits, risk assessments and managing incident response processes.
• Demonstrated management capability and proven working experience in investigations of frauds and other crimes.

Leadership role

• Provide leadership and ensure efficient and effective management of staff and resources in the Legal department.

Legal risk

• Review and provide legal advice on tender documents.
• Review ongoing cases and advice management accordingly.
• Liaise with relevant departments to ensure that where legal risks have been identified, appropriate courses of action have been taken.
• Provide legal protection and risk management advice to management especially on contract management.
• Provide and interpret legal information, conduct training and disseminate appropriate legal requirements to staff.

Policy development and advisory

• Review and advise management on legal implications of internal policies and procedures.
• Review and draft contracts, agreements and internal policies and ensure that they are in compliance with all statutory or legal requirements.
• Assist management in interpreting and applying statutes, agreements, contracts, rules and regulations.
• Working with Credit Administration, offer legal expertise on perfection of securities.
• Proactively carry out research on emerging legal issues and advise management.

Litigation management

• Maintain and update the database of cases and management of litigation
• Review progress of outstanding litigation and liaise with and manage external lawyers.
• Collate documents and any evidence , identify and prepare witnesses in support of Bank cases.
• Diarize hearing notices for pending cases and follow up on outcome thereof.
• Representing the company in legal issues when required.

Regulatory compliance & Governance

• Formulate compliance check-lists to be used for the purpose of ensuring that all information required is provided accordingly.
• Working closely with other stakeholders and the regulator (CBK) to ensure compliance to the MFI and Banking Act provisions.
• Prepare monthly and quarterly reports for the department for executive management meetings.
• Support the Company Secretary in organizing, preparing agendas for and taking minutes of board meetings and annual general meetings (AGMs) and maintaining statutory books, including registers of members, directors and secretaries.

Contract negotiation

• Review all contracts or any other documentation where the Company has committed itself and assess legal implications that need to be brought to the executive management’s attention.
• Prepare, review and modify contractual instruments to assist and support various business activities.
• Negotiate, review and draft documentation for business transactions and prepare and advise on the necessary checklist to be adopted to ensure information is submitted on time.

Administrative duties

• Provide continuous leadership, supervision, training and development of department staff ensuring an effective and motivated team.
• Liaise with the HR department in conducting performance appraisals and ensure competency and training gaps are addressed.

Bankwide AML KYC & CFT Responsibilities

• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department, Unit or Branch.

Education

• Master’s Degree.
• Bachelor of Laws degree from a recognized University/ Business Administration Degree.
• Postgraduate qualifications from Kenya School of Law (Advocate of the High Court).
• Current membership of LSK.

Experience 

• At least 7 years legal experience either from private practice or in a financial institution with extensive exposure to conveyancing, contracts drafting and business law.
• Familiarity with the legal aspects of financial institutions.
• Practical experience in loan securitization process.
• Exposure to CBK compliance requirements will be a definite advantage.
• Ability to work with minimum supervision.

We are looking for an experienced HR Manager to join our team and support a growing real estate development company with a workforce of at least 60 employees. This role will involve overseeing and managing all HR functions, including recruitment, employee relations, performance management, policy development, and ensuring compliance with labor regulations. The HR Manager will be responsible for fostering a positive workplace culture, enhancing employee engagement, and aligning HR practices with business goals.

Sector: Real Estate

Job Responsibilities

• Talent acquisition and recruitment
• Employee relations and engagement
• Performance management
• Policy development and compliance
• Compensation and benefits management
• Training and development
• HR Data Management and reporting

Other Requirements

• Bachelor’s degree in Human Resources Management or related field. A HR professional certification is a plus.
• Minimum 7 years of HR management experience with atleast 3 years in a supervisory role.
• Experience having worked in any of the big 4 consulting firm is desirable.
• Strong knowledge of employment laws and regulations
• Excellent interpersonal and communication skills, strong problem solving abilities and conflict resolution skills, ability to handle confidential information with discretion, effective organizational and time management skills.
• Strong leadership qualities and the ability to inspire and motivate a team.
• Be able to thrive in fast paced, dynamic environment.
• Ability to align HR practices with business goals and provide insights to drive the company forward.
• Uphold ethical standards and acts with transparency and accountability.

• A well-established multinational group in agricultural services industry are searching to hire a Technical Sales Advisor. They shall manage product sales and services, as well as customer relation within their allocated region by providing outstanding customer service to increase sales and customer satisfaction.

Department: Greenhouse and Irrigation

Function: Sales and Marketing - Small Scale sector

Reports to: Business Commercial & Operations Manager

Job Responsibilities:

• Selling and marketing of Irrigation and Greenhouse products and systems within your allocated region
• Building and maintaining business relationship and meeting with customers when required
• Visiting and/or contacting customers monthly to provide technical solutions and after sales services
• Developing and executing sales strategy
• Handling daily customer requirements and following up on payments to close deals Interpretation of customer needs and request issuing of quotations accordingly
• Monitoring progress of ordered items and inform customers accordingly
• Following up on project quotes and implementation and by completing the QUOTES SHOP projects sheet
• Liaising with support services, Procurement, Customers Service and Stores, to follow up on delivery timelines
• Prospecting for new upcoming projects, log them in the google sheet: EXPANSIONS Future Projects and regularly follow up to secure deals in due time.
• Advising on agronomy practices, irrigation scheduling and system maintenance for successful crop production
• Carrying out field and site surveys to gather information for design purposes of new projects
• Training & Marketing venues for customers on latest farming technologies and products and to promote sales
• Liaising with suppliers on product performance and market needs regarding product development
• Following up on product quality and claims with the clients
• Conducting demos and trials with new products and technologies and reporting on their viability in the market
• Obtaining market intelligence and competitor pricing
• Writing reports and submitting required info: Weekly Program, Sales Forecasts, Quarterly Reports, Demo & Field Trial Record and Training & Marketing Program
• Collecting and updating of acreages (ha\'s) of different crops grown and customers serviced
• Assisting with debt collection from customers
• Participating in strategic irrigation & greenhouse trade fairs and exhibitionsParticipating in interactive company training
• Supplying Technical Support to the rest of the sales team members regarding your knowledge field
• Performs any other reasonable duty as may be assigned by management

Key Performance Areas:

• Sales Promotion - planning, coordination and execution of specific products per each quarter and with special focus on moving ageing stock & slow moving stock
• Training and Marketing/Supplier visits - coordinate and facilitate bi-annual visits from suppliers to train customers and sales team on Greenhouse and Irrigation subjects / products -
• Effective, timely and ongoing communication towards customers, management and company
• Ensure to build and maintain customer relations on all customer management levels. Ensure monthly visits / regular contact with customers

Requirements:

• Bachelor of Science in Agriculture or related fields
• At least 3 year's experience in a sales and marketing environment for greenhouse and Irrigation products
• Technical sales experience of Greenhouse and Irrigation products is Mandatory
• Excellent understanding of customer needs
• Good understanding of market dynamics and competitive environment
• Excellent communication and presentation skills
• Excellent sales influence skills.

Job Responsibilities

• Talent acquisition and recruitment
• Employee relations and engagement
• Performance management
• Policy development and compliance
• Compensation and benefits management
• Training and development
• HR Data Management and reporting

Other Requirements

• Bachelor’s degree in Human Resources Management or related field. A HR professional certification is a plus.
• Minimum 7 years of HR management experience with atleast 3 years in a supervisory role.
• Strong knowledge of employment laws and regulations
• Excellent interpersonal and communication skills, strong problem solving abilities and conflict resolution skills, ability to handle confidential information with discretion, effective organizational and time management skills.
• Strong leadership qualities and the ability to inspire and motivate a team.
• Be able to thrive in fast paced, dynamic environment.
• Ability to align HR practices with business goals and provide insights to drive the company forward.
• Uphold ethical standards and acts with transparency and accountability.