Rose Avenue Consulting Group (RACG) Careers

Job Responsibilities

• Ensure effective and efficient continuous quality improvement in the institution and timely deliveries.
• Provide education to all staff to clarify the role of the Quality Management Department as well as their role in quality management.
• Oversees, maintains and coordinates the implementation of a Quality Management System in line with TVETA.
• Effectively co-ordinates the assessment of current operation processes at the institution to improve the quality.
• Consults with MD and critical committees as appropriate to finalize and advance the quality management goals.
• Undertakes quality initiatives, internal audits, and risk management as due in conjunction with the Quality Improvement team.
• Institute plans and programs geared towards provision of high standards of quality health care services.
• Ensure that the definition of quality is aligned with the national policies of quality management in health.
• Assesses organizational/departmental readiness and identifies strategies to achieve quality improvement goals.
• Facilitates teams by coaching and advising team members to fulfill their role in Quality Improvement team and work improvement teams.
• Together with the QIT team, are responsible for the suggestion boxes
• Effectively communicates improvement that is made to work teams, staff, managers and in-charges throughout the organization.
• Recommend development of quality assurance mechanisms on services
• Ensure compliance with environmental, health and safety regulations.
• Ensure effective monitoring and evaluation of employed quality and monitoring standards.
• Give guidelines for various quality healthcare requirements to relevant departments
• Review and ensure proper maintenance of test records
• Enforce and train on quality assurance and on environmental, health and safety regulations, and international standards.
• Effective participation in preparation of budgets and control.
• Conduct regular college quality assurance and health and safety inspections and benchmarking.
• Actively participate in relevant quality assurance committees.
• Perform any other duties that may be assigned from time to time.

Other Requirements

• Bachelors in degree in Engineering Education or Medical related course with proficiency in Quality Management Systems, Kaizen and Six Sigma certification.
• Minimum of 3 years of relevant experience in Quality Management Systems in a college setup is an added advantage.
• Must demonstrate ability to handle multiple and conflicting priorities, and work under strict deadlines.
• Certification in Quality Management Systems.
• Good understanding of ISO Management Systems.
• Must have demonstrated ability to handle departmental budgets, resources, processes, projects and relationships.
• Should have thorough knowledge of the relevant industry/sector as well as knowledge of regulatory requirements affecting the relevant sector.

Job Responsibilities

• Establishing and promoting high standards and expectations for all students and staff for academic performance and responsibility for behavior.
• Hold Lectures for the allocated units with students, prepare learning materials for the course, and course outlines, and devise relevant practicals. Set examinations and marking schemes; Give continuous assessment tests, assignments, and presentations.
• Managing, evaluating, and supervising effective and clear procedures for the operation and functioning of the college consistent with the vision, mission, core values, philosophy, and guiding principles of the institution, including instructional programs, extracurricular activities, discipline systems to ensure a safe and orderly climate and program evaluation.
• Ensuring that the departmental functions and discipline of staff and learners are consistent with agreed policies and that they are applied fairly.
• Maintaining awareness and understanding of relevant legislation and changes in the education sector and the potential implications for the institution, ensuring compliance with all TVETA (and all regulatory bodies) laws, regulatory board policies, and civil regulations.
• Providing support and being responsible for the recruitment of faculty to run the programs at the institution when required to do so.
• Ensuring that the appropriate targets are set and agreed on, to achieve the agreed short-term plans, that performance against these targets is monitored, and that the institution meets these targets.
• Establishing and promoting high standards and expectations for all students by ensuring the trainers offer an education that is practical/applied, of quality, problem-solving-based, and student-centered. (competency-based)
• Establishing the termly and annual master timetable for instructional programs, ensuring sequential learning experiences for students consistent with the institution’s vision, mission statement, core values, philosophy, and guiding principles of the institution and instructional goals.
• General supervision of the instructional programs of the college, evaluating lesson plans and observing classes regularly to encourage the use of a variety of instructional strategies and materials consistent with research on learning.
• General supervision of attachment, and clinical rotations of students by ensuring strong alignment with the industry to provide incubation, mentorship, and experiential training.
• Establishing procedures for evaluation and selection of instructional materials and equipment, approving all recommendations.
• Establishing a professional rapport with students and with staff that has their respect.
• Displaying the highest ethical and professional behavior and standards when working with students, parents, and college personnel. Serving as a role model for students, dressing professionally, demonstrating the importance and relevance of learning, accepting responsibility, and demonstrating pride in the education profession. Encouraging all trainers to do the same.
• Researching and collecting data regarding the needs of students.
• Keeping the Academic staff informed and seeking ideas for the improvement of the institution.
• Conducting meetings, as necessary, for the proper functioning of the institution.
• Maintaining a master timetable and work plan to be posted for all trainers.
• Monitoring established schedules and procedures for the supervision of students in non-classroom areas and clinical areas.
• Maintaining visibility with students, trainers, parents, and the management.
• Communicating regularly with parents, seeking their support and advice, to create a cooperative relationship to support the student in the college.
• Completing in a timely fashion all records and reports as requested by the management.
• Communicating with the management regularly about the needs, successes, and general operation of the college.
• Ensuring that student records are complete and current.
• Protecting the confidentiality of records and information gained as part of exercising professional duties and using discretion in sharing such information within legal confines.
• Organizing and supervising class attendance and addressing the special needs of students including health-related concerns, and physical, emotional, and spiritual needs.
• Maintaining positive, cooperative, and mutually supportive relationships with staff, parents, and management.
• Attending required committee meetings (e.g. Exams moderation, curriculum review, disciplinary, etc.) and extra college-sponsored functions and religious events.
• Performing any duties that are within the scope of employment as assigned by the supervisor and not otherwise prohibited by law or in conflict with the contract.
• Enforcing the uniform policy to ensure a college environment that is focused on group academic achievement rather than on individuals.
• Any other assignments were given by the Head of the Department

Other Requirements

• An undergraduate Degree in a related field. 
• A Master’s Degree will be an added advantage.
• Minimum of 5 years of relevant experience in a similar role or as a senior head of department in a tertiary college.
• Staff administrative experience, educational administration, including budget management, curriculum development, and strategic planning.

A leading commercial bank in Kenya are looking for a highly experienced and strategic Head of Merchant Acquiring. The Head of Acquiring will lead the acquiring business division, driving the strategic direction, growth, and profitability of the acquiring services. This role requires a dynamic leader with extensive experience in the payments industry, strong business acumen, and the ability to foster relationships with key stakeholders.

Job Responsibilities

• Strategic Leadership: Develop and execute the strategic plan for the acquiring business, ensuring alignment with the bank’s overall  objectives.
• Business Development: Identify and capitalize on new business opportunities, partnerships, and markets to expand the acquiring  network.
• Operational Management: Oversee the daily operations of the acquiring business, ensuring efficiency, compliance, and exceptional service  delivery.
• Team Leadership: Lead, mentor, and develop a high-performing team, promoting a culture of excellence and continuous improvement.
• Financial Oversight: Manage the financial performance of the acquiring business, including budgeting, forecasting, and financial reporting.
• Risk Management: Identify and mitigate risks associated with acquiring operations, ensuring compliance with regulatory requirements and  internal policies.
• Stakeholder Engagement: Build and maintain strong relationships with merchants, partners, and regulatory bodies.
• Attract new merchants for the Bank in line with the Bank’s Strategy and plans.
• Establish key relationships and provide best services to merchant customers.
• Strengthen merchant relationships in order to secure larger business.
• Contribute in increasing Acquiring market share.
• Analyze, MIS reports and monitor daily performance.
• Conduct Market research to identify competitive information on new developments in the market.
• Handle the acquiring business through all channels; POS, e-commerce and mobile. 

Other Requirements

• Education: Bachelor’s degree in Business Administration, Finance, or a related field. MBA or equivalent advanced degree preferred.
• Experience: Minimum of 10 years of experience in the payments or banking industry, with at least 5 years in a leadership role within  Merchant Acquiring or related areas.
• Ability to represent the bank in a professional manner towards merchants.
• Ability to propose, negotiate and close deals in attracting new merchants or expanding existing relationships.
• Ability to manage a team and coordinate with colleagues to achieve team success.
• Keeps abreast of all the recent developments in the Acquiring business across the world.
• Highly developed marketing & organizational skills with a customer-friendly attitude.

Our client is a premier developer, operator, and asset manager of rental housing in Sub-Saharan Africa. They are looking for a  University Alliances Relationship Manager to join their team to work collaboratively with the Property Operations team coordinating a network of alliances with the various higher learning institutions and other partners. The successful hire will fulfil the need for close and supportive relationships with universities and relevant partners and facilitate sharing of information across the networks.

Job Responsibilities

Relationship Management

• Create alliances with universities for visibility, generating leads, and for partnering
• Identify and improve channels of customer acquisition, beyond digital – alliances, agent network, residential and non-residential referral programs.
• Establish meaningful and sustainable business relationship with key accounts (universities and agents contributing to business) to gain high level of support and ambassadorship.
• In liaison with the Sales & Marketing team, participate in new business pitches, including on-boarding of new agents (selling parties)
• Responsible for the development and achievement of sales through the direct sales channel.

Sales Campaigns

• In liaison with the Sales & Marketing team, participate in the development of campaign and activation  plans, including budgeting, innovative ways of reaching out to prospective customers – students, etc. to generate qualified leads.
• Support event management in the execution of sales and activations campaigns.
• Develop and implement an engagement program, including sponsorship activities/events, for key accounts (Universities and Channel).

Key Account Management

• In liaison with the Sales & Marketing team, continuously optimize the lead funnel and sales pipeline, improving return on investment, revenue and margins, reducing the lead to sales cycle whilst delivering exceptional customer experience to prospective customers and getting good fit customers who will be poised to be delighted customers.
• Understand and introduce innovative technology interventions to facilitate the sales process. Lead the 
  adoption and ensure consistent, methodical use of HubSpot Sales Professional
• Establish sales objectives by meticulous assessment of target market, potential market, and prospective  customer in the market (including clear territory management as well as tiered approach to the managing of Key Accounts)
• Define Key Accounts Management process (incl. call frequency, approach, key messaging) that drive desired sales outcomes and identify improvements when and where required
• Support the collections team in debt collection through appropriate channels.

Leadership

• Communicate business direction and goals and ensure team members (internal and external) and key  partners articulate them.
• To be the first line of solution to the key accounts in any matter facing them.
• Actively contribute to corporate and brand advocacy.
• Ensure that key accounts team (internal and external) is well trained and motivated in order that Acorn representation is superior to the competition in respect of both core and added value services.
• Give recognition for superior performance, Innovation and proactively deal with performance issues.
• Schedule coaching sessions for members through direct engagement and route accompaniment, provide clear and timely feedback on opportunities for development.
• Drive unnecessary costs out of the business through business reviews by identifying specific areas of cost reduction.
• Continuously raise the bar on performance of own and team.
• Leverage complementary strength of team, valuing Different approaches, experiences and expertise.
• Propose goals, Performance Objectives and Measures of Success for the Operational Plan and for the keyaccounts programs developed for the area and track ongoing results.

Other Requirements

• 8 – 10 years relevant working experience in the hospitality industry, Banking, FMCG, or related field, with at  least five (5) years managing key accounts
• At least 3 years proven experience in managing a sales force/ key accounts team.
• A degree, preferably in Sales/ Marketing/Business Management.
• Deep knowledge of, and experience in, strategy development, execution, and review at institutional and territorial level.
• Strong quantitative/financial knowledge, including experience creating complex models, with a 
  demonstrated ability to extract appropriate data to convey complex information
• Demonstrated ability in structured problem solving, yet comfortable with unstructured and ambiguous 
  situations and tasks
• Ability to learn new content quickly, identify connections and second-order implications and demonstrate  competence with internal/external teams.
• Experience in developing and managing strong partnerships and relationships inside and outside the  organization, managing conflicts, and building consensus. Comfortably engages with senior decision makers within universities and organizations, and constructively challenges colleagues, clients and stakeholders.
• Excellent oral, facilitation and written communication skills; works well in diverse teams, with efficiency and diplomacy.

Job Description

A leading Micro Finance Bank in Kenya is looking for Business Growth and Development Managers. The role involves working closely with the Area Manager to develop and implement the branch's overall business strategy. Key objectives include assessing business opportunities, expanding the liability and asset portfolios, and driving Bancassurance growth through client acquisition and retention, while ensuring portfolio quality.

The Manager will lead the branch team (Relationship Manager, Senior Relationship Officer, Assistant Manager Branch Operations, Team Leader Sales, Relationship Officer-SME/Micro/Group) in formulating and executing strategies to achieve business growth and development targets. The successful candidate will be expected to aggressively drive branch growth and profitability by building and maintaining strong, profitable customer relationships.

​​​​​​​Job Responsibilities

• Develop business strategic plans that provide clear direction on the business objectives for the region assigned.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets.
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation.
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training , mentorship, and special assignments.
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls.
• Lead in optimal utilization of people, financial and technical resources within the Branch.
• Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures.
• Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary.
• Promotion of the company's brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.

Key Measurable Goals

• Growth of the branch liability book.
• Growth of the Branch asset book in all the segments.
• Growth of the bancassurance portfolio.
• Growth of the branch customer base  and sign ups of digital customers.
• Ensure portfolio quality.
• Ensure branch profitability.
• Ensure operational efficiency and compliance.
• Ensure effective performance management.
• Achievement of branch business targets.
• Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys.
• Growth, retention and development of motivated and high performing teams.
• Brand visibility within the market.
• Offer leadership to branch staff ,Sales consultants and Remote sales teams (RST).
• Oversee the growth and utilization of agency banking and digital customers.
• Any other role allocated by the supervisor.

Other Requirements

• Bachelor’s degree in a business related field.
• Advanced training in Business Management.
• Master’s in Business or related field preferred.
• Over 8 years’ experience in banking/microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
• Business Strategy Implementation skills.
• Good presentation skills.
• People management skills.
• Sales / Marketing skills.
• Financial analytical skills.
• Customer service skills.
• Strong communication and negotiation skills.
• Strong relationship management skills.
• Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
• Team player and relationship builder.
• Ambitious and self-driven individual.
• Strong communication and negotiation skills with the ability to network and develop business relationships

Job Description

A leading Micro Finance Bank in Kenya is looking for Business Growth and Development Managers. The role involves working closely with the Area Manager to develop and implement the branch's overall business strategy. Key objectives include assessing business opportunities, expanding the liability and asset portfolios, and driving Bancassurance growth through client acquisition and retention, while ensuring portfolio quality.

The Manager will lead the branch team (Relationship Manager, Senior Relationship Officer, Assistant Manager Branch Operations, Team Leader Sales, Relationship Officer-SME/Micro/Group) in formulating and executing strategies to achieve business growth and development targets. The successful candidate will be expected to aggressively drive branch growth and profitability by building and maintaining strong, profitable customer relationships.

​​​​​​​Job Responsibilities

• Develop business strategic plans that provide clear direction on the business objectives for the region assigned.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets.
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation.
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training , mentorship, and special assignments.
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls.
• Lead in optimal utilization of people, financial and technical resources within the Branch.
• Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures.
• Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary.
• Promotion of the company's brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.

Key Measurable Goals

• Growth of the branch liability book.
• Growth of the Branch asset book in all the segments.
• Growth of the bancassurance portfolio.
• Growth of the branch customer base  and sign ups of digital customers.
• Ensure portfolio quality.
• Ensure branch profitability.
• Ensure operational efficiency and compliance.
• Ensure effective performance management.
• Achievement of branch business targets.
• Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys.
• Growth, retention and development of motivated and high performing teams.
• Brand visibility within the market.
• Offer leadership to branch staff ,Sales consultants and Remote sales teams (RST).
• Oversee the growth and utilization of agency banking and digital customers.
• Any other role allocated by the supervisor.

Other Requirements

• Bachelor’s degree in a business related field.
• Advanced training in Business Management.
• Master’s in Business or related field preferred.
• Over 8 years’ experience in banking/microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
• Business Strategy Implementation skills.
• Good presentation skills.
• People management skills.
• Sales / Marketing skills.
• Financial analytical skills.
• Customer service skills.
• Strong communication and negotiation skills.
• Strong relationship management skills.
• Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
• Team player and relationship builder.
• Ambitious and self-driven individual.
• Strong communication and negotiation skills with the ability to network and develop business relationships

Job Description

A leading Micro Finance Bank in Kenya is looking for Business Growth and Development Managers. The role involves working closely with the Area Manager to develop and implement the branch's overall business strategy. Key objectives include assessing business opportunities, expanding the liability and asset portfolios, and driving Bancassurance growth through client acquisition and retention, while ensuring portfolio quality.

The Manager will lead the branch team (Relationship Manager, Senior Relationship Officer, Assistant Manager Branch Operations, Team Leader Sales, Relationship Officer-SME/Micro/Group) in formulating and executing strategies to achieve business growth and development targets. The successful candidate will be expected to aggressively drive branch growth and profitability by building and maintaining strong, profitable customer relationships.

​​​​​​​Job Responsibilities

• Develop business strategic plans that provide clear direction on the business objectives for the region assigned.
• Ensure SMART target setting, monitoring and timely submission of both target documents &appraisal documents within set timelines in the allocated region.
• Lead business growth and development of the branch, agencies and other alternative service outlets attached to the branch.
• Manage and lead the branch team in achieving/ surpassing the set business targets.
• Provide superior level of customer relationship management and promote the sales and service culture through coaching, guidance and staff motivation.
• Drive sales of all products and services at branch level through offering leadership and motivation to the sales team, sales drives , liaison with key relationships among others.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Development of a high performing team at branch level through training , mentorship, and special assignments.
• Monitor and ensure 100% compliance to all the company policies, processes, procedures and other controls.
• Lead in optimal utilization of people, financial and technical resources within the Branch.
• Chair the Branch Credit Committee and ensure compliance to Credit policy & procedures.
• Budget planning and cost management; Continuous evaluation of branch financial performance against budgets and taking remedial actions where necessary.
• Promotion of the company's brand visibility and image: Being the Key liaison point with the community, participate in community affairs to increase the company's visibility and to enhance new and existing business opportunities.
• Offer leadership to managers and staff in the region assigned in a manner that promotes motivation, efficiency, mentoring and to ensure high levels of discipline.
• Initiate, nurture and ensure profitable business relationship and Partnerships with the customers, community and government structures.
• Communicating and reinforcing the AML-CTF compliance culture established by the board.
• Implementing and enforcing the board-approved AML, KYC & CFT policy within the region and Branch.

Key Measurable Goals

• Growth of the branch liability book.
• Growth of the Branch asset book in all the segments.
• Growth of the bancassurance portfolio.
• Growth of the branch customer base  and sign ups of digital customers.
• Ensure portfolio quality.
• Ensure branch profitability.
• Ensure operational efficiency and compliance.
• Ensure effective performance management.
• Achievement of branch business targets.
• Branch performance in Operations, Compliance, Risk management, Customer Service, Culture and other related surveys.
• Growth, retention and development of motivated and high performing teams.
• Brand visibility within the market.
• Offer leadership to branch staff ,Sales consultants and Remote sales teams (RST).
• Oversee the growth and utilization of agency banking and digital customers.
• Any other role allocated by the supervisor.

Other Requirements

• Bachelor’s degree in a business related field.
• Advanced training in Business Management.
• Master’s in Business or related field preferred.
• Over 8 years’ experience in banking/microfinance business with 6 years in management role with proven record of business growth and management of good portfolio.
• Business Strategy Implementation skills.
• Good presentation skills.
• People management skills.
• Sales / Marketing skills.
• Financial analytical skills.
• Customer service skills.
• Strong communication and negotiation skills.
• Strong relationship management skills.
• Good leadership and influence skills geared towards business growth, staff motivation and customer loyalty.
• Team player and relationship builder.
• Ambitious and self-driven individual.
• Strong communication and negotiation skills with the ability to network and develop business relationships

Financial and management Reporting

• Deliver timely and accurate monthly, quarterly, and annual financial statements and reports of the Group and, in conjunction with the CFO and the Chief Investment officer of D-REIT and I-REIT to Board, Investors, Lenders and other stakeholders
• Take ownership of the accounting policies for the entire group, including the implementation of new accounting policies.
• Be responsible for implementing new accounting standards and providing technical accounting support across the Group
• Manage month-end and year -end close process

Financia Planning, Budgeting and Business Performance Management

• Provide insight and analysis on the operational performance of properties entities to deliver budget targets.
• Develop and consolidate the annual budget in collaboration with the management team.
• Establish budget controls and monitor performance against established budgets.
• Analyze business operations, revenue and expenditure trends, financial commitments, and future revenues to provide actionable recommendations.
• Contribute to the development and execution of the company’s strategic plan, ensuring financial considerations are integrated into business strategies

Tax and Regulatory Compliance

• Ensure compliance with applicable Tax and VAT laws and other statutory obligations and timely submission of organizational taxes to the tax authority, including supporting subsidiaries their obligations

Audit, Control and Risk Management

• Coordinate the annual audit (and any special or non-recurring audit) with the Group's external auditors or revenue authorities.
• Maintain a strong working relationship with the internal and external auditors, provide the necessary support to them and ensure all audit issues are addressed to maintain a sound control environment.
• Implementation of financial processes and internal controls for effective management of financial risks of Acorn entities.
• Direct the Group’s comprehensive financial management and control framework, establishing and maintaining relevant operating policies, procedures, and delegations of authority.
• Identify and assess financial risks and opportunities and recommend actions to mitigate risks and capitalize on opportunities

Treasury Management

• Oversee the treasury function to ensure sufficient funds are available to meet ongoing operational requirements. Monitor cash flow, manage banking relationships,
• Responsible for generating cash flow plan, capital and debt allocation to optimize working capital and liquidity management

Finance Operations and Business Partnering

• Oversee the day-to-day operations and financial management of group, managing financial controls, delegated authorities, payments, reconciliations, cash management, payroll, and both direct and indirect tax matters.
• Collaborate closely with the Properties Operations, Development, Investment and Support functions to provide financial guidance and support. Partner with functional leaders to understand business objectives and align financial strategies accordingly.
• Drive finance process improvement initiatives such as digitization of the financial processes and implementation of automated management information systems

Team Management and Development

• Supervise, mentor, and coach direct reports, fostering a high-performing finance team.
• Provide guidance and support in professional development, performance management, and goal setting.

Other Requirements

• Minimum: Degree in Accounting or related business degree from a reputable University
• Master’s degree in finance or Strategy is desirable
• Full accounting qualification – CPA (K), ACCA or equivalent
• Over 15 Years in established and busy accounting and finance functions in Group set up, with at least 5 years' experience as a Financial Controller
• Good understanding of major ERPs such as SAGE X3, Oracle or SAP
• Strong analytical and problem-solving skills
• Conversant with consolidation of financial Statements
• Able to examine and interpret financial data
• Thorough understanding of the International Financial Reporting Standards
• Knowledge in Financial modelling, Forecasting and business valuations
• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint and Power BI
• Skilled communicator
• High commercial acumen and strong negotiation skills.

A leading commercial bank in Kenya are looking for a highly experienced and strategic Head of Security, Investigations & Fraud Management. Reporting to the Managing Director, the jobholder will create a robust security framework that addresses various aspects, including physical security, risk & fraud management and incident response. The job holder will develop and implement comprehensive security strategies, policies and procedures aligned with industry best practices and regulatory requirements.

This role is strategic and provides proactive security awareness programs and training sessions to educate employees on the best practices and potential threats. As an expert, the job holder will help the organization stay ahead of rapidly evolving security threats, providing a solid defense against fraud and unauthorized access. 

Job Responsibilities

• Developing and implementing a comprehensive security framework to protect the company's assets and infrastructure.
• Designing and implementing security policies, procedures and protocols to mitigate risks and maintain a secure environment.
• Investigating and monitoring incident response activities, including high-profile investigations, root cause analysis and developing corrective actions.
• Collaborating with cross-functional teams to assess risks, identify vulnerabilities and devise preventive measures.
• Establishing and maintaining strong relationships with external stakeholders, such as regulatory bodies, law enforcement agencies and industry associations.
• Leading security awareness programs and training initiatives to educate employees about best practices and potential threats and current techniques employed in detecting fraudulent operations
• Develop and implement ways to prevent fraud, such as reviewing processes, assessing risk, and designing ways to mitigate it. 

Other Requirements

• A Master's Degree in Security, cybersecurity, information assurance or a related field.
• Bachelor's Degree in a related field (e.g. Criminology, Accounting, Social Studies, Banking Law, Criminal Justice, Risk/Fraud management)
• Relevant professional certifications (e.g. Certified Fraud Examiner-CFE, Payment Card Industry-PCI ).
• 10+ years of experience in a senior security management role, with a demonstrable track record of developing and implementing security strategies and frameworks. 
• At least 5 years of experience in Financial Services, preferably in Banking.
• Excellent knowledge of applicable laws, regulations, and industry standards related to infrastructure security in an organisation.
• Deep understanding of cybersecurity, data protection regulations and industry best practices.
• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams and senior management.
• Analytical mindset and strong problem-solving skills to assess risks, analyse complex security issues and develop appropriate solutions.
• Up-to-date knowledge of emerging security threats, trends and technologies
• Experience in conducting security audits, risk assessments and managing incident response processes.
• Demonstrated management capability and proven working experience in investigations of frauds and other crimes.