Highlands Drinks Limited Careers

About the Job

• Ensure the assigned equipment is always on top condition by timely performing autonomous, preventive corrective and condition-based maintenance on it.
• Appropriately operate the assigned processing equipment as defined in respective machine operations manuals to avoid breakdowns and maloperations that lead to waste of inputs and defective products.
• Perform and document root cause analysis of major failures of the assigned equipment during his/her shift
• Take up stubborn equipment issues that occur during his /her shift with the engineering team lead and /or the rest of senior department leadership to assist in resolution.
• Monitor and record critical process parameters as specified in the BMR and take the appropriate course of action to make necessary adjustments to ensure that intermediate and finished products meet prescribed quality specifications.
• Conduct Pre-processing staging of equipment and /or raw materials for the batch start up as outlined in the BMR and ensure no cross contamination takes place.
• Properly label all rejected or unused packaging materials in liaison with the QC in charge and the production supervisor for return to the warehouse.
• Ensure safe work procedure is followed while operating manufacturing equipment.
• Remove materials not in use and/or waste generated during manufacturing and ensure a hazard free working area.

Execute 5S on the assigned work area and be a champion for the same.

The Purpose of the role

As a Logistics Analyst you will play a pivotal role in optimizing supply chain operations by analyzing data, identifying inefficiencies, and implementing strategies to enhance logistics and distribution processes.A Logistics Analyst contributes significantly to a company's operational efficiency by leveraging data analysis, process improvement, and strategic planning within the logistics and supply chain functions.

Detailed responsibilities include:

• Data Analysis: Analyse logistics data, including transportation costs, truck utilization and distribution patterns, to identify trends, inefficiencies, and opportunities for improvement.
• Performance Monitoring: Monitor key performance indicators (KPIs) such as on-time delivery, maintenance cost (SH/KM), consumption (KM/L), and transportation costs (% of sales) to assess logistics performance.
• Forecasting and Planning: Utilize historical data and market trends to forecast logistics demands and requirements, aiding in efficient inventory management and resource allocation.
• Process Improvement: Identify and propose process improvements to streamline logistics operations, reduce costs, and enhance overall efficiency in the supply chain.
• Vendor and Carrier Management: Evaluate and manage relationships with logistics service providers, negotiating contracts, rates, and service levels to optimize transportation and distribution processes.
• Technology Utilization: Utilize logistics software, data management tools, and ERP systems to collect, analyze, and present logistics data for decision-making purposes.
• Compliance and Regulations: Stay updated on logistics regulations, compliance standards, and industry best practices to ensure adherence to legal requirements and optimize operations accordingly.
• Reporting and Communication: Generate reports, presentations, and recommendations based on logistics analysis, communicating findings to management and relevant stakeholders.

Skills and Competencies:

• Analytical Skills: Strong analytical abilities to interpret complex logistics data and derive actionable insights.
• Problem-Solving: Ability to identify logistical challenges and develop effective solutions.
• Technical Proficiency: Proficiency in logistics software, data analysis tools, and ERP systems (e.g., SAP, Excel, PowerBI).
• Communication Skills: Excellent verbal and written communication skills to convey findings and recommendations clearly.
• Supply Chain Knowledge: Understanding of supply chain principles, logistics operations, and transportation management.
• Attention to Detail: Ability to pay close attention to detail while analyzing large datasets

Educational and Experience Level

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• At least 3-4 years relevant experience in logistics analysis or a similar role may be required.
• Certifications in logistics or supply chain management will be an added advantage

The Purpose of the role

As a Warehouse Manager, you will be responsible for overseeing the day-to-day operations of our company's warehouse facility for both finished goods and raw materials. You will manage inventory, coordinate outbound and receiving activities, develop a motivated and result orientated team, and ensure efficient utilization of space and resources. Your role is crucial in maintaining an organized and productive warehouse environment to meet customer demands and optimize operational efficiency.

Detailed responsibilities include:

Warehouse Operations Management:

• Oversee all warehouse activities, including receiving, storing, picking, packing, and loading of goods.
• Develop and implement efficient processes and procedures to optimize workflow and minimize errors.
• Monitor inventory levels and coordinate with planning and production teams to ensure adequate stock availability.

Inventory Control:

• Implement inventory management systems to accurately track stock levels, orders, and shipments.
• Conduct regular inventory audits to reconcile discrepancies and identify slow-moving or obsolete items
• Develop strategies for inventory optimization, including stock rotation, space utilization, and order fulfilment.

Team Supervision and Training:

• Recruit, train, and supervise warehouse staff, including warehouse associates, forklift operators, and administrative personnel.
• Provide leadership and direction to ensure team members understand their roles and responsibilities.
• Conduct performance evaluations, provide feedback, and identify opportunities for training and development.

Shipping and Receiving:

• Coordinate inbound and outbound shipments, including scheduling deliveries, managing freight carriers, and preparing shipping documentation.
• Ensure accurate and timely processing of incoming and outgoing goods, including verification of quantities and quality.

Safety and Compliance:

• Enforce safety protocols and procedures to maintain a safe working environment for warehouse staff.
• Ensure compliance with OSHA regulations and company policies regarding workplace safety.
• Conduct regular safety inspections and address any hazards or safety concerns promptly.

Equipment Maintenance:

• Schedule and oversee maintenance and repairs of warehouse equipment, including forklifts, pallet jacks etc
• Ensure all equipment is properly maintained and in good working condition to support warehouse operations.

Continuous Improvement:

• Identify opportunities for process improvement and cost savings within the warehouse operations.
• Implement lean principles and best practices to streamline workflows and increase efficiency.
• Monitor key performance indicators (KPIs) and implement corrective actions as needed to achieve operational targets.

Core Competencies and Traits

• Strong leadership and team management skills.
• Ability to communicate effectively and positively influence the team and other stakeholders.
• Proficiency in warehouse management systems (WMS) and Microsoft Office applications.
• Knowledge of inventory control principles, warehouse operations, and logistics processes.
• Familiarity with safety regulations and best practices for warehouse operations.
• Ability to multitask, prioritize tasks, and work effectively under pressure.

Education and Experience Level

• Bachelor's degree in Business administration, Logistics, or a related field.
• Minimum of seven years’ experience in warehouse management,3 of which should be in Supervisory role.
• Proven experience in warehouse management or a similar role, preferably in a distribution or logistics environment.

Duties and Responsibilities

• Unload and load materials/products from and to delivery trucks and stack them to assigned places.
• Locate and move stock of products to pallets or crates for storage or shipment.
• Transport raw materials to production workstations.
• Put away of products from production to assigned locations.
• Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance.
• Keep updated record of activity logs
• Comply with company policies and legal guidelines.

Work Location & Requirements

The role is primarily based in Nyeri. Work requires willingness to work flexible schedule when the work requires.

Key Skills & Requirements

• Proven experience as a forklift Operator
• Attention to detail and familiarity with industrial equipment.
• Valid certification to operate forklifts.
• Minimum qualification of at least D+ in KCSE examination.

About the Job

Duties & Responsibilities:

• Assist in stock take and investigate deviations with other warehouse team members in case of deviations.
• Counterchecking loading process with independent pick lists before invoicing is done to ensure accuracy.
• Validating invoices and other documents before goods leave the company/receipt of Raw materials.
• Trouble shoot inventory variances arising from inventory counts from an independence point of view.
• Actively participate in end month stock takes and ensure all stock sheets have been signed and forwarded to finance
• Actively conduct ad-hoc warehouse walk-throughs before stock takes to confirm proper arrangements and take corrective actions.
• Countercheck all new assets purchased /dispatched from the company and ensure proper documentation has been followed to safeguard company assets.

Work Location & Requirements:

The role is primarily based in Nyeri. Work requires willingness to work flexible schedule when the work requires.

Key Skills & Requirements:

• Bachelor’s Degree/Diploma in Business Administration, Finance, or in a related field
• At least 2 years’ experience in FMCG is preferred.
• Ability to multi-task and give results within short timelines.
• Ability to come up with new ideas and creative solutions.
• Demonstrate skill and passion in problem solving and operational excellence
• A Self-starter who can achieve a set goal with limited supervision

About the Job

At Highlands Drinks Limited, a Demand Planner plays a crucial role in ensuring that a company's supply chain meets customer demands efficiently. The role is pivotal in enabling we optimize our operations, minimize costs, and meet customer demands effectively

The role includes the following duties and responsibilities:

• Forecasting: Using historical data, market trends, and other relevant information to predict future demand for products or services accurately.
• Running the weekly Sales & Operations Process (S&OP): Planning, organizing and running the S&OP process from demand determination, through supply planning (working with supply chain planner) and production to finished goods availability. Working closely with sales, marketing, production, and finance teams to gather data and insights, ensuring alignment between forecasts and business goals.
• Demand Analysis: Analyzing demand patterns, seasonality, and other factors influencing customer demand to refine forecasts and improve accuracy.
• Inventory Management: Optimizing inventory levels to balance customer service levels and minimize excess or obsolete inventory through effective demand forecasting.
• Risk Assessment: Identifying potential risks and opportunities related to demand fluctuations, supply chain disruptions, or market changes and developing mitigation strategies.
• Continuous Improvement: Implementing and improving demand planning processes, methodologies, and systems to enhance forecast accuracy and efficiency.
• Performance Monitoring: Tracking key performance indicators (KPIs) related to demand planning, such as forecast accuracy, inventory turns, and service levels.
• Communication: Presenting forecasts, analysis, and business insights to management and other stakeholders to support decision-making processes.
• Promotion analysis – Build insights around promotions management.
• Product strategy – Own the process of product offering rationalization. Review the performance of our SKUs, come up with recommendations of actions to be taken such as, promote, discontinue, reposition etc.
• Waste management – Review the end-to-end process from factory to cash and raise areas of waste and come up with strategies to plug the holes.

KPI'S

• Forecast Accuracy
• DIO (Days of Inventory Outstanding)
• Service Levels
• Continuous improvement projects
• Cost savings – improve cost of sales through waste management

Core Competencies and Traits

• Analytical skills to interpret data and trends accurately.
• Strong understanding of supply chain dynamics.
• Proficiency in demand planning software, SAP and Excel
• Communication and presentation skills.
• Attention to detail and accuracy in forecasting.
• Ability to work in a fast-paced, dynamic environment.

Education and Experience Level

• Bachelor’s degree in supply chain management, business, economics, statistics, operations research, or any other related field
• Minimum 4 years of experience with proven experience in demand planning, forecasting, supply chain management, and/or data analysis

The Purpose of the role

The overall purpose of the role is to use various machinery tools to modify and create precise metal parts and components according to specific engineering specifications.

Detailed responsibilities include:

• Interpret components drawings and also decide the most suitable materials required to manufacture them.
• Operate all workshop machines; including but not limited to Lathe machines, milling machines, drilling machines, Power saws, welding machines etc. to manufacture high precision machine components as required.
• Make free hand sketches of all machine components on site for ease of machining in the workshop.
• Guide the maintenance teams and technical operators on the fitting of the manufactured components to the production equipment.
• Initiate requisitions for Workshop materials and tools in a timely manner.
• Liaise with external workshops on outsourced specialized workshop activities
• Participate on Major equipment overhauls.
• Carrying out Autonomous Maintenance and Preventive maintenance on the workshop equipment to prevent their breakdown. Resolve breakdowns on workshop equipment if they occur.
• Communicate to the immediate supervisor any foreseeable major challenges in the workshop.
• Carrying out 5S in the workshop and ensure that the workshop is maintained in a hygienic condition at all times.
• Maintaining all records pertaining to the workshop (tooling records, maintenance records, production records etc.)

Core Competencies and Traits

Skills and Competencies:

• Excellent knowledge of the underlying engineering principles.
• Ability to think quickly, Strong organizational, problem solving, and analytical skills,
• Exceptional team player

Education and Experience Level

• Diploma in Mechanical Engineering,
• At least three (3) years’ working experience in a busy factory workshop
• Maintenance experience on manufacturing equipment will be an added advantage
• Previous experience in FMCG environment

The Role- 

People make the business! As the Head of People and Culture, you'll be the heartbeat of Highlands, driving a People First culture. You'll empower our people to be their best, achieve outstanding results, and work together as an extraordinary team.

You...

• Are a creative, strategic thinker who gets things done.
• Believe in the potential of people.
• Communicate effectively and inspire others.
• Think outside the box, embrace flexibility, and love to learn.
• Are a true team player excited to lead the P&C department in a fast-growing company.
• Have a Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree is a plus).
• Have a minimum of 8 years of experience in Human Resources, Legal, a consultant or related field with 4 years of proven leadership as an HR manager or similar role.
• Are Member of the Institute of Human Resource Management

Detailed responsibilities include:

Strategic HR management:

• Develop and implement HR strategies aligned with the overall business strategy
• Bridge management and employee relations by addressing demands, grievances, or other issues

Recruitment, Hiring, Onboarding, Offboarding & Succession Planning

• Set up an efficient and effective hiring approach that is scalable and can adequately support a fast-growing company while treating all candidates equally and respectfully
• Recruitment and selection of top talent using various approaches including head hunting, targeted selection and competitive search
• Develop strategies to enhance diversity and inclusion
• Ensure a great and supportive onboarding experience for each new team member
• Ensure a swift and supportive offboarding experience for each departing team member
• Develop and maintain a Succession Plan on at least annual basis

Talent Development

• Develop, implement and manage a Talent Development Program that ensures an individualized view on talent
• Identify and address training needs and develop and deliver continuous group and individual training programs
• Ensure that every team member has at least 2 training opportunities per annum.

People First Culture

• Drive a People First Culture where our people can become the best version of themselves, where they can deliver outstanding results, and where they work together as an extraordinary team.
• Focus on fair remuneration, professional development, personal development, having fun, and prioritizing collective success over individual gains.

Engagement & Feedback

• Drive employee engagement with the overall company strategy, ensuring awareness and understanding of the company’s strategic & culture change initiatives
• Ensure a positive employee experience for the entire employment life cycle from onboarding, training and development to final exit of the employee
• Ensure continuous lively communication and exchange between team members and teams crossing hierarchies and departments
• Driving employee communication in a manner that inspires and evokes positive emotion and call to action if needed
• Partner with internal stakeholders to drive employee engagement and retention
• Develop and implement staff recognition programs within the organization

Compensation & Benefits

• Develop, implement and manage an equitable renumeration structure that is effectively communicated to and understood by everyone. Ensure annual review and communication of the same
• Maintain a supportive benefits program for all employees

Coaching, Growing & Performance

• Develop, implement and manage an effective Coaching, Growing and Performance system that encourages regular and meaningful coaching conversations with staff members and that contributes to personal and professional growth and extraordinary performance.
• Guide and support managers in performance reviews and employee development plans.
• Address performance issues and provide coaching to improve employee performance.

Policies and Procedures

• Ensure that P&C Policies and Standard Operating Procedures are relevant, effective and up to date and that support team members in their day to day lives at Highlands.
• Maintain and enhance employee benefits programs, including compensation, health insurance, and other perks P&C Operations.
• Ensure effective and up to date contract management and leave management.
• Ensure equitable and swift action and follow-up on disciplinary cases.
• Drive strategic annual organization design and workforce planning.
• Participate in coaching, counselling and conflict resolution as necessary.
• Maintain knowledge of industry trends and employee regulations.
• Coach, mentor and guide the people and culture team.
• Act as a confidante and advisor to the senior leadership team.

P&C Software

• Identify, implement and manage a effective world class P&C Software system or systems Regulatory & Compliance.
• Provide leadership and direction to ensure compliance with all relevant laws and regulations.
• Maintain in-depth knowledge of changing employment regulations and implement policies, procedures and systems to ensure regulatory compliance and reduce the organization’s legal risks.

Report and Insight

• Develop and utilize HR metrics to measure and improve performance.
• Ensure timely, effective and actionable periodic and ad hoc reporting on activities, trends and other metrics.

Core Competencies and Traits

Skills and Competencies:

• In-depth knowledge of labour law and HR best practices.
• Excellent interpersonal and communication skills.
• Strong leadership and organizational skills.
• Ability to work in a fast-paced and dynamic environment.
• Proficiency with HRIS and other HR tools.

Personal Attributes:

• Demonstrated ability to maintain confidentiality and handle sensitive information
• Trustworthy, discrete, and highly professional with strong ethical standards and high levels of integrity.
• Empathetic and approachable personality.
• Business-minded, innovative, and passionate about people.
• Strategic thinker, data-driven, and focused on getting things done.
• Highly skilled communicator with exceptional interpersonal and relationship-building skills.
• Strong project management skills in a fast-paced commercial environment.
• Experienced in change management strategies with a proven record of seamlessly driving organizational change.
• Passionate about developing talent and creating fantastic work environments.
• Collaborative individual and a team player.
• Committed to equitable and inclusive work practices to drive equity.

Education and Experience Level

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree preferred.
• Member of Institute of Human Resources Management.
• Professional qualification in Human Resources or equivalent.
• Minimum 8 years of experience with at least 4 years in a leadership role.
• Proven experience as an HR manager or similar role.

Deadline: 30/08/2024

Duties and Responsibilities

• Schedule Loading and offloading activities based on delivery schedules and available resources.
• Coordinate with departments such as production, Warehouse, Dispatch to ensure smooth operations.
• Direct and Supervise the loading and offloading teams to ensure tasks are completed efficiently and safely.
• Provide guidance and assistance to team members, resolving any issues that may arise during loading/offloading.
• Ensure that goods are loaded and offloaded correctly and securely to prevent any damage during transportation.
• Verify the accuracy of orders and ensure the correct items are loaded onto the designated vehicles.
• Enforce safety protocols and procedures to prevent accidents and injuries during loading/offloading.
• Conduct safety checks on equipment such as Forklift and truck pallets to ensure they are in proper working conditions.
• Maintain accurate Loading and offloading activities, including inventory counts and shipment details.
• Generate reports on Loading efficiency any incidents or discrepancies.
• Train new employees on loading and offloading procedures, safety protocols equipment operations
• Identify and resolve any issue or bottleneck that may arise during Loading session.
• Relay any changes in loading schedules or procedures to the appropriate personnel.

Key Requirements

• Diploma in Purchasing and supplies or its equivalent.
• At least 3 years’ experience in loading / warehouse supervision, in an FMCG environment.
• Knowledge of Safety Regulations
• Knowledge of inventory management systems.

 

Deadline: 18/08/2024