HIAS Careers

POSITION SUMMARY:

HIAS Kenya seeks to recruit a knowledgeable agricultural advisor to guide the HIAS Accommodation Centre on effective and sustainable smart farming.

ESSENTIAL FUNCTIONS:

• Provide technical guidance and training on best practices and the use of new agricultural technologies including Urban farming technologies
• Assessing soil and crops, and providing advice on the best farming practices
• Advising HAC on crop selection based on soil, weather, and market conditions
• Recommending suitable agricultural products like fertilizers and pest control measures
• Advise on pest and disease control, post-harvest handling, and natural resource conservation
• Preparing reports and keeping updated records.

QUALIFICATIONS & REQUIREMENTS:

• A Degree in agriculture or related course.
• Extensive knowledge of agricultural science, including crop management, and a keen interest in research and development
• Experience in smart farming
• Knowledge of Accountability to Affected Populations.
• Knowledge of PSEA.

POSITION SUMMARY:

HIAS Gender and GBV Program works with forcibly displaced refugee women, girls, and sexual and gender minorities to pursue their potential and to access their human rights, free from violence and oppression. HIAS seeks to recruit a Gender and GBV associate who will support the program by contributing to the timely and quality implementation of GBV prevention, risk mitigation, and response interventions for the urban refugee community. The associate will be required to conduct assessments, case management, and referrals including follow-up to ensure survivors receive appropriate services.

ESSENTIAL FUNCTIONS:

• Identify and provide post-GBV services to women and girls who are survivors of GBV or any other form of trauma.
• Identify refugee GBV survivors in need of social support such as financial assistance, medical assistance, and legal protection.
• Carry out social assessments and keep track of socio-environmental risks faced by refugee women and girls to ensure timely mitigation of risks. Review all social and psychological assessment reports generated and link them to the MHPSS department for further support
• Conduct one-on-one interviews with refugee women and girls to understand the prevalence of existing and emerging issues affecting them and Implement a safe reporting mechanism, which allows women and girls to report GBV incidences allowing access to critical support without risking personal safety
• In collaboration with the GBV team, conduct training to HIAS staff on safety and capacity to respond to GBV incidences.
• Participate in GBV response, outreach, and community dialogue activities to enhance community response and prevention of violence against women and girls.
• Conduct referrals of vulnerable refugee women and girls to partner agencies and follow up with clients to facilitate access to external services.
• Monitor GBV trends through data collection, prepare summaries for presentation in psychosocial panel, and effect subsequent panel decisions.
• Prepare a monthly analysis of GBV key issues based on case trends to disseminate information on available services and referral pathways.
• Open files for clients and ensure that case management is in line with HIAS SOPs and other sector standards.
• Assess, identify, and analyze community-sensitive interventions geared towards building resilience and self-reliance among refugee women and girls. Strengthen community participation and accountability by engaging community outreach workers and community leaders to assist in identifying and selecting beneficiaries most in need within the community.
• Establish and maintain networks with existing community structures and other partners for referral and networking purposes.
• Update client’s information in the data management system and provide a periodic analysis of the data.
• Prepare periodic reports on the client’s progress and prepare a final report of all the activities.
• Perform other related duties as assigned

QUALIFICATIONS & REQUIREMENTS:

• The applicant should have either a University Degree in Social Work, Community Development or Gender and Development Studies
• At least 1- 2 years of working experience in the field of Social Work.
• Experience in working with NGOs involved in humanitarian work will be an added advantage
• Knowledge in the UN Convention on the Refugee Act, Prevention and Responses to Sexual Abuse
• Experience in capacity building including facilitation of diversity and inclusion, community-based training, and awareness raising
• Strong interpersonal and communication skills
• Knowledge of Computer Applications
• Knowledge of Accountability to Affected Populations is an added advantage
• Knowledge of PSEA and Anti-Fraud.

POSITION SUMMARY:

HIAS seeks to recruit a Monitoring, Evaluation, Accountability and Learning (MEAL) Coordinator to lead MEAL functions at HIAS Kenya. The MEAL Coordinator will maintain and refine systems to monitor and evaluate the effectiveness, strategic alignment, cost and overall impact of HIAS’ refugee assistance programs in Kenya as well as generate knowledge for learning and entrench accountability mechanisms in the organization processes. S/he coordinates with the Program Director and Regional Technical Advisor to ensure that HIAS Kenya is aligned to organization-wide monitoring and evaluation policies, systems, and tools for evidence generation in the region. S/he is responsible for information collection, analysis, and reporting processes across HIAS Kenya, and works with all program staff to ensure data quality. S/he supports the results reporting for HIAS Kenya, measuring program performance and deliverables.

ESSENTIAL FUNCTIONS:

Monitoring and Evaluation

• Develop an integrated monitoring and evaluation system for new and ongoing programs to track their implementation.
• Drafts and maintains up-to-date MEAL plans and frameworks and M&E sections of project work plans/operating plans in consultation with program team and partners.
• Support program design including development of the theory of change, objectives and indicators.
• Lead and support the implementation of HIAS global MEAL Guidelines at country level and support the continued improvement of key MEAL standards, processes, and systems/tools.
• Coordinates with all program staff to collect, aggregate, and verify programmatic data, and ensure robust, standardized data collection and analysis for the Country office.
• Undertake regular monitoring visits to the field to support implementation of project activities and to document learning to inform project adaptation.
• Lead in the design and implementation of internal assessments, such as rapid needs assessments, internal baseline and endline surveys, post-distribution monitoring assessments, satisfaction surveys among others.
• Lead in external evaluation activities, including TOR development, evaluator recruitment, methodology design and in-country oversight of external evaluation timelines and deliverables. Maintains awareness of best practices and policies for M&E and assists in training programmatic staff in these practices as needed.
• In compliance with donor requirements, review the organization’s existing MEAL approaches and advice on any required changes, support, and resources.
• In collaboration with the Program Director, identify opportunities for action research and impact evaluations.

Data Management and Results Reporting

• Tracks, analyzes, and regularly reports on program indicators, progress against targets, program successes, and lessons learned.
• Support program managers and projects’ focal people in reviewing donor reports and internal project monthly reports to ensure high quality reports are submitted on time for all grants/programs.
• Lead annual progress reporting/beneficiary counting and support internal and external reporting.
• Performs data quality checks and basic and intermediate quantitative analysis, including descriptive statistics, developing baseline assessments, and tracking progress against baselines.
• Develops charts, graphs, infographics, and other visualizations for program activities and accomplishments; aggregates reporting at the country office level.
• Support the project team in the reporting function of the internal CMS as well as ensuring data quality in the system.
• Maintain a centralized data management system that enhances accurate data capturing of all projects as well as easy retrieval, extraction and analysis for project teams and management.
• Establish an inventory of reliable secondary data sources of key statistics to contribute to project design and M&E.

Accountability to Affected Populations

• Serves as accountability to affected populations (AAP) lead within country office.
• Establishes and maintains beneficiary feedback mechanisms; supports accountable response to all beneficiary feedback.
• Ensures that feedback mechanisms are inclusive, accessible, and appropriate for the beneficiary population.
• Train program and country office staff on best practices for AAP

Learning

• Set up a system/database for collating and sharing lessons learnt and recommendations within and across projects and site offices to enhance project implementation, proposal development and annual planning processes.
• Ensure the documentation of success stories through e.g. Most Significant Change technique.
• Lead project review meetings and lessons learnt workshops at the end of projects (appropriate to length, scale, and complexity) aimed at replicating good practices and strengthening synergies between projects.
• Build the capacity of both staff and partners in MEAL tools and guidelines.

QUALIFICATIONS & REQUIREMENTS:

• A Degree in Social sciences, Monitoring and Evaluation or relevant field.
• A master’s degree in either, Project Planning and Management, Monitoring and Evaluation, Humanitarian law or a social science is an added advantage.
• At least 5 years’ experience in extensive monitoring and evaluation of projects related to social sciences, humanitarian and human rights or development work
• Experience in developing data collection tools and training of staff in effective use of those tools.
• Demonstrated skills in data collection, data analysis, interpretation, and reporting.
• Experience in proposal development and project implementation
• Experience in working for an organisation or NGO that deals with refugees will be an added advantage
• Knowledge in data management systems, quantitative and qualitative analysis software and data visualization.
• Knowledge of Accountability to Affected Populations.
• Knowledge of PSEA.

POSITION SUMMARY:

The Resettlement Intake Associate will be expected to contribute towards meeting the departmental goals, promoting resettlement as a durable solution for the most at-risk refugee populations by performing the following tasks.

ESSENTIAL FUNCTIONS:

• Prepare individual comprehensive physical case files for clients, complete intake forms, and ensure proper filing of individual case files for resettlement consideration.
• Prepare monthly updates of cases referred for resettlement consideration to external partners
• Conduct individual counseling for clients under resettlement consideration
• Maintain case entries in the Case Management System (CMS) for cases under resettlement consideration.
• Fill in various resettlement submission forms.
• Support in the development of Information, Education, and Communication (IEC) materials related to resettlement
• Present cases for deliberation at the Resettlement Multi-functional Case Review Panel and record the discussions and determinations
• Conduct child-friendly interviews in line with Best Interest Procedures (BIP)
• Prepare Best Interest Assessment (BIA) reports
• Prepare Best Interest Determination (BID) reports and present them to BID panels
• Prepare project reports.
• Perform other duties as and when required.

QUALIFICATIONS & REQUIREMENTS:

• University Degree in Law, International Studies, and/or related studies.
• Minimum of 1-2 years of professional experience in working in a refugee-related context or in an NGO-related context. Refugee Resettlement experience is preferred.
• Knowledge of international legal framework governing refugees, human rights/human rights law preferred
• Knowledge of Best Interest Procedures (BIP) is preferred
• Excellent written and oral communication skills
• Excellent interviewing and counseling skills and ability to interact with refugee populations,
• Strong interpersonal and diplomacy skills.
• Strong advocacy and research skills.
• Knowledge in Accountability to Affected Populations
• Knowledge of PSEA.

The Partnership and Policy Specialist is accountable for developing, coordinating, implementing, monitoring, and evaluating partnership, advocacy, and communication strategies to achieve HIAS Kenya's goals of advocacy, localization, and partnership. The candidate will be responsible for the identification, engagement and support of local stakeholders based on HIAS’ strategic roadmap to localization. The position’s purpose is also to support the senior management in deepening collaboration with key stakeholders and helping to provide an interface for knowledge exchange and resource mobilization.

The position is based in Nairobi, Kenya with the possibility of travel to areas where HIAS has programmatic reach.

ESSENTIAL FUNCTIONS:

• Mainstream HIAS’ strategic vision for partnerships for the displacement context in Kenya
• Facilitate and contribute to the vetting procedures and development of various types of partnership agreements with local actors.
• Assess capacities, strengths, and gaps and develop constructive dialogues with partners on amplifying their effectiveness with a focus on core competencies like organizational development, project management, financial management, M&E, fundraising, etc. which would specifically contribute to the partner’s empowerment.
• Monitor and provide participatory leadership in Localization in line with local and international standards and guiding principles
• Develop and identify relevant training and capacity-building platforms for partners through local or regional consortiums.
• Document the lessons learned to facilitate HIAS’ learning in localization as well as to showcase challenges and success stories in advocacy platforms
• Develop a database for partnerships and foster a memorandum of understanding with the partners.
• Support and collaborate with the Fundraising Specialist at CO Kenya to identify and facilitate partnerships in line with the Country Strategy.
• Provide technical guidance in designing and delivering effective communication plans that will deliver the aims of key partnership and policy strategies.
• Provide technical guidance in developing Information Education and Communication (IEC) and advocacy materials.
• Increase awareness for HIAS Kenya mandate and programs among its partners, the media, and the general public.
• Contribute to building internal HIAS capacities in advocacy, communication, and partnership.
• Identify, build, and maintain formal and informal advocacy partnerships and networks through proactive collaboration with strategic internal and external partners
• Influence policies and practices that promote localization, including through stakeholder meetings and advocacy briefs.

QUALIFICATIONS & REQUIREMENTS:

• Undergraduate degree in community-based protection, international relations, communications, public relations, or any other relevant field.
• Previous work experience of 4-6 years in localization and civil society engagement with NGOs and other CSOs,
• Previous experience in advocacy, communications, and partnership is required.
• Experience with the design & implementation of Advocacy and Communications strategies
• Familiarity with localization policy instruments
• Knowledge of AAP and PSEA.

HIAS seeks to recruit a Gender & GBV Officer who will be expected to implement designed strategies on prevention and response to Gender Based Violence (GBV) amongst refugees in Kenya. HIAS uses a survivor-centered, community-based approach. Our programs consider the voices and needs of survivors and prioritize their leadership in program design and implementation. HIAS works with communities’ natural systems to optimize support for survivors, building partnerships to promote and protect the rights of survivors, women, girls, and LGBTQ+ persons.. The officer will be responsible for contributing to the timely and quality implementation of GBV-related activities and GBV case management for the urban refugee community.

ESSENTIAL FUNCTIONS:

• Implement and monitor GBV prevention, risk mitigation, and response interventions for the urban refugee community.
• Contribute to the establishment of community-based prevention mechanisms, risk mitigation strategies, and support for the vulnerable persons of concern including survivors of GBV
• Support the implementation of safe spaces for women and girls to build peer support networks to enhance their economic and social assets
• Engaging men in ending violence against refugee women and girls.
• Support GBV survivors received at HIAS offices and identified in the refugee community through the provision of survivor-centered case management services to respond to the needs of clients, provide them with information and resources to access services, and make appropriate referrals to other service providers if required.
• Conduct timely follow-up on referrals action plans, and support services provided to GBV survivors, ensuring that the survivors receive the assistance they need
• Support qualitative assessments through focus group discussions to understand the risks of GBV and map out service support structures for GBV survivors.
• Engage with the refugee community representatives to understand needs and gaps in GBV programming with a priority focus on the voices of survivors.
• Participate in capacity-building initiatives for staff, partners, and other stakeholders to create awareness, ensure quality and comprehensive delivery of project activities
• Closely work with case workers, and community outreach workers to ensure that best practices on GBV programming are respected and international standards are met.
• Ensure community members are mobilized to participate in anti-GBV activities and awareness campaigns
• Organize, attend, and/or facilitate workshops and Training of Trainers sessions for community workers, support groups, and agency workers.
• Contribute to the development of project proposals, concept notes, and sector publications.
• Participate in research on good programming practices on GBV prevention and response.
• Ensure ongoing maintenance/update of GBVIMS (Gender Based Violence Information Management System) and preparation of qualitative reports on the GBV Program

QUALIFICATIONS & REQUIREMENTS:

• Bachelor’s degree in Gender Studies, Community Development Studies, Social Science and/or other related fields of study
• Minimum of 3 years of previous job experience related to GBV response.
• Demonstrated experience working directly with refugees who are survivors of GBV
• MUST have in-depth technical expertise on Gender-Based Violence related issues, response and prevention and a demonstrated understanding of a survivor-centered approach.
• MUST have experience with operationalizing GBV principles, and knowledge of international humanitarian standards for GBV prevention and response.
• Experience working with GBVIMS preferred (Gender Based Violence Information Management System)
• Excellent written and oral communication skills, interviewing and counseling skills
• Excellent organizational and time management skills.
• Knowledge in Accountability to Affected Populations
• Knowledge in PSEA

POSITION SUMMARY:

HIAS seeks to recruit a Best Interest Determination (BID) Specialist who will carry out program goals and objectives associated with all Child Protection activities. The Specialist will be responsible for the Best Interest Assessment and Determination process for all identified children.

ESSENTIAL FUNCTIONS:

• Overall management of the Best Interest Assessment (BIA) and Best Interest Determination (BID) processes of all identified children and finding durable solutions.
• Work closely with the Child Protection Coordinator to ensure effective management of assessments and documentation processes of the Refugee and Asylum seekers children.
• Support conducting and follow ups of BIA/ BID interviews for case management.
• Review BIDs & BIAs presented by the Child Protection Associates to ensure they meet the required standards before submission to the BID panel.
• Submit BID cases with findings and make recommendations on a bi- weekly and monthly basis to the Child Protection Coordinator.
• Present reviewed BIDs and BIAs to the Child Protection Coordinator.
• Support and foster inter-partnership coordination on child protection project with UNHCR & other partners
• Coordinate closely with other partners and the County/ Sub County Children’s Officer, ensuring compliance with the Children’s Act of Kenya, and other legal and institutional frameworks, and promote the sustainability of initiatives undertaken.
• Represent the organization at external meetings as may be assigned by the Child Protection Coordinator.
• Be a strong advocate for children’s best interest in all care arrangements and wider discussions affecting children’s welfare.
• Support Organizational compliance to the Child Protection Policy.

QUALIFICATIONS & REQUIREMENTS:

Education

• Degree in Law, International Relations, Social work, Gender and Development Studies, Community Development or Counseling Psychology.

Experience

• Previous practical experience in the BID process; minimum of 3 years relevant work experience in Child Protection Programs.
• Demonstrate experience in Child rights & protection issues in the Kenyan context including knowledge of international and national legislation and policies.
• Solid knowledge of UNHCR BIP Guidelines (2021) and Field Handbook for the Implementation of UNHCR BID Guidelines.
• Solid knowledge of Alternative Care in Emergencies toolkit, Guidelines for the Alternative Family Care of Children in Kenya and Childrens Act (2022)
• Experience in designing and conducting trainings such as UN Convention on the Rights of the Child, Child Protection Policy, Effects and Forms of Child Abuse among others for a variety of actors.

Skills

• Strong self-starter with demonstrable ability to adapt to changing program priorities and emergency priorities that may arise.
• Ability to work successfully within deadline requirements.
• Fluent in written and spoken English and Kiswahili.
• Positive attitude towards community work with emphasis on the ability to learn from communities and support participatory, innovative approaches to problem solving.
• Excellent communication skills and ability to be respectful, kind, sensitive and empathetic with all children
• Knowledge and skill in Computer Applications
• Excellent analytical and report writing skills.
• Ability to work in a demanding and high-pressured environment
• Knowledge in Accountability to Affected Populations
• Knowledge in PSEA

POSITION SUMMARY:

HIAS seeks to recruit a Resettlement Officer who will be expected to contribute towards meeting the departmental goals, aimed at promoting resettlement as a durable solution for the most at-risk refugee populations. The Resettlement Officer will be responsible for intake interviews, resettlement interviews, the analysis of claims and need for resettlement and the drafting of Refugee Resettlement Forms (RRFs). The incumbent should be qualified to represent HIAS resettlement clients in the Kenyan courts and provide legal information and assistance as it pertains to the client’s resettlement case. They will also contribute to reporting for both internal HIAS purposes at the country and HQ levels and to donors. As part of the case management process, the Resettlement Officer will liaise with external referral stakeholders and partners and will conduct thorough case conferencing.

ESSENTIAL FUNCTIONS:

• Conduct resettlement interviews, analyze claims, and apply applicable international law in accordance with HIAS Standards Operating Procedures.
• Draft Resettlement Referral Forms and send them to the Resettlement Specialists and Resettlement Coordinator for review.
• Complete resettlement forms for submission to relevant Embassies.
• Conduct case-conferencing on client files.
• Conduct individual counseling to clients on the HIAS internal resettlement process and HIAS anti-fraud policy physically, telephonically or via email.
• Attend case counseling sessions for individual clients with the aim of providing clients with timely and accurate feedback on the status of their cases physically, telephonically or via email.
• Maintain a database and an individual case management strategy for cases under resettlement consideration.
• Update status of resettlement cases on the Case Management System.
• Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Provide technical and administrative support, and participate in trainings on resettlement and anti-fraud, including but not limited to preparing training materials and conducting research.
• Assist in the development of IEC materials on anti-fraud and resettlement case processing; and,
• Perform other duties as and when required.

QUALIFICATIONS & REQUIREMENTS:

• University Degree in Law.
• Must be an Advocate of the High Court of Kenya.
• Minimum of 3 years of professional experience in working in a refugee-related context or in an NGO-related context. Refugee Resettlement experience is preferred.
• Knowledge of international legal framework governing refugees, human rights/human rights law preferred,
• Excellent written and oral communication skills.
• Excellent interviewing and counseling skills
• Ability to interact with refugee populations, strong interpersonal and diplomacy skills
• Strong computer skills, in particular Microsoft Office,
• Excellent organizational and time management skills.
• Proficiency in English and Swahili required.
• Knowledge of Accountability to Affected Populations
• Knowledge of PSEA

Position Summary

The Sub-Office Coordinator will spearhead the implementation of all project activities in the field office to ensure the interventions to vulnerable and at-risk refugee clients are provided to beneficiaries respectfully, while upholding their dignity. The sub office coordinator will be working under the direct supervision of Program Director in liaison with Program Managers for Gender and Gender Based Violence, Legal Protection, Economic Inclusion and MHPSS, and other managers e.g HR, Finance Director and Operations Manager, Health, Safety and Security Coordinator.

Essential Functions

• Managerial Functions
• Supervising HIAS Kenya’s sub office staff in the day-to-day work, smooth functioning of operations and administration of the Field office
• Monitoring field office program budget and the efficient use of the organization’s resources
• Providing consistent leadership to field staff through regular meetings, effective goal setting, delegation, and communication.
• Providing oversight of staff in adherence to HIAS policies, procedures, ethics, professional standards, and best practices that bring in operational efficiencies, improve service delivery and client satisfaction
• Monitoring of all referral cases and ensuring timely turnaround of assessment reports and other interventions.
• Responsible for the general maintenance of HIAS managed facilities in the office.
• Developing and maintaining partnership and network with external organizations and the government and keeping a proper database
• Attending internal meetings, sector related forums/ coordination meetings as required
• Supervising Office Assistants and ensuring the general cleanliness of the office and its compound
• Custodian of assets and inventory allocated to the sub-office and responsible for signing gate passes.
• Ensuring maintenance of office equipment including computers, printers, vehicles, generators, and telephones for the office.
• Ensuring that all incidents within the premises are documented and shared with the HSS Coordinator and the Country Director.
• Ensuring that any damage requiring repair is identified in good time and any necessary remedial action promptly taken.
• Ensuring that the office necessary permits are obtained including Single permit, fire compliance, signpost, wall branding, etc.
• Ensuring that all the office premises are maintained, and all the systems are working efficiently eg: plumbing, electrical etc
• Acting as the office's security focal point and working closely with the HSS Coordinator on all safety and security matters.
• Program Functions
• Overseeing the implementation of HIAS’ Program interventions in community-based activities that target specific beneficiaries and that build their resilience.
• Participating in designing, implementation, monitoring and evaluation of HIAS projects.
• Monitoring the provision of individual and group interventions across all programs at the sub office.
• Ensuring appropriate protection l assessment and diagnosis of all the protection concerns were in line with HIAS SOPs and policies.
• Overseeing HIAS’ programs implementation and ensuring provision of technical assistance and training for staff to establish and maintain appropriate standard operating procedures and protocols
• Reviewing all protection assessment reports, including psychosocial assessments, disability assessments and vulnerability assessments, generated by field staff and ensuring they are forwarded to the relevant Program managers for further review and submission to UNHCR or other partners.
• Maintaining trackers for all program activities conducted at the field level.
• Coordinating resolution of any crisis in the office that may arise in relation to clients in distress
• Responsible for timely, quality and comprehensive field reports; reviewing and analyzing of all psychosocial assessments, ie: GBV reports, Economic Inclusion and Legal protection and drawing out of emerging trends and issues to inform in program planning and decision making.
• Providing weekly, monthly, and quarterly reports and data to the Program Director highlighting office performance, progress against targets and client needs.
• Providing monthly success stories for purposes of web updates and fundraising.
• Ensuring up to date record keeping and maintain an impeccable physical filing system of clients’ files
• Ensuring proper and timely accounting of all project activities expenses advanced to Field Office staff.
• Ensuring field office staff have updated their assessment and counselling cases in the HIAS Case Management system and regularly update any actions taken to support clients.
• Providing regular reports on program progress, financial spending, and new developments that impact field office operation
• Supporting in fundraising, including proposal writing and budget preparation processes.

Qualifications & Requirements

• A minimum of bachelor’s degree in Business Administration, Business Management, Project Management, Social Sciences or closely related field from a recognized university.
• A minimum of 5 years working experience, preferably in humanitarian context
• Ideal candidate should have keen awareness and a good knowledge of psychosocial issues and the complexities of working on these issues with a refugee population
• Experience in management and supervision of teams.
• Good team player with excellent cross-cultural interpersonal skills; proactive and able to work under minimal supervision while exercising diplomacy, flexibility, and assertiveness.
• Ability to confront and discuss sensitive issues with respect and able to uphold high standards of confidentiality.
• Strong analytical and report writing skills and proven ability to conduct assessments
• Knowledge in Accountability to Affected Populations
• Knowledge in PSEA