ENGIE Energy Access Careers

Job Purpose/Mission

This internship offers the opportunity to gain hands-on experience in financial accounting processes within a dynamic and fast-paced environment. The intern will work closely with our finance team and contribute to various aspects of financial reporting, analysis, and compliance.

Responsibilities

• Support the reconciliation of accounts payable and accounts receivable transactions.
• Aid in the analysis of financial data to identify trends, variances, and opportunities for improvement.
• Assist in conducting financial audits and compliance reviews as needed.
• Collaborate with team members to ensure accurate and timely processing of financial transactions.
• Help maintain organized and up-to-date financial records and documentation.
• Support ad-hoc projects and tasks as assigned by the finance team.

Knowledge and Skills

Experience:

• Strong understanding of basic accounting principles and financial concepts.
• Excellent analytical skills with keen attention to detail.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong communication and interpersonal skills.
• Proactive attitude and willingness to learn.

Qualifications:

• Fresh graduate with a degree in Accounting, Finance, or related field.

Language(s):

• Good verbal and written communication in both:
  • English
  • Kiswahili

Technology:

• Proficiency in technology required for the role.
• Proficiency in Microsoft Excel and other accounting software is a plus. 

Job Purpose/Mission  

To review all loan request that come in daily, assessing customers financial status and willingness and evaluating their creditworthiness and risk.   

 Responsibilities: - 

• Support the CF team on collecting accurate customer information. By checking KYC is correctly filled, original ID is captured, Current Customer Photo, Customers house photo.   
• Analysis Customer financial status by checking their Mpesa/bank statement and advising on the loans they can qualify.   
• Assessing customer financial and personal details about the ability to repay the acquired loan using the NAM tool.  
• Taking the customer through the current payments terms again and giving them the terms and conditions governing the acquired loan.   
• Communicate the assessment results to the applicants and sales team.   
• Ensure all applied customers are assessed within 30mins.  
• Solving customer Assessment cases created by the Customer care team.   
• 100% Adherence to shift schedule to support commercial team.  
• Payoff off the customer cleared accounts.  
• Crediting all CRC payments daily.  

Knowledge and skills  

  Experience: 

• Customer relationship management  
• Previous experience of assessment from a reputable institution dealing with loans.   
• Team player, Flexible, eager to learn and problem-solving individual.  
• Computer Literacy, good working skills on Microsoft excel.  
• Self-starter with a passion for Mysol and its mission to plug in the world.   

Qualifications: 

• Holder of bachelor’s degree in business administration or any other related field  
• 1-year Previous experience in customer assessment, preferably Microfinance Institution.  

Language(s):  

• English  
• Kiswahili  
• 1 local language is an added advantage.  

 Technology: 

• Experience in technology required for the role.  

• We are looking for a full-stack software engineer to join our digital team and help us to deliver affordable solar power to emerging markets. If you are confident in the Rails world and if you want to create real, positive impact with your work, please reach out to us. 
• This position offers a great opportunity to directly contribute to the success of a mission driven company with social and environmental impact. You will work closely with our stakeholders and users in Africa and beyond. 

Responsibilities  

• Participate in the software planning sessions, together with product managers and engineers to discuss delivery time estimates, risks and key practical considerations such as technical debt, feasibility at scale etc.  
• Own initiative and complete it from start to finish, provide guidance to other engineers and deliver a complete solution subject to all engineering best practices, timeline considerations and potential dependencies in the software with no supervision.  
• Represent technical team in business conversations in a range of scopes and work closely with stakeholders to deliver solutions which fit the needs of the business and provide fairly accurate effort estimates and risk assessment  
• Participate in Peer-Review, identify and document technical debt and contribute to delivering high quality software solutions  
• Participate and strongly contribute to architectural discussion on important areas of software that impact performance and reliability of our software. Identify and communicate risk in approaches or implementation details, technical debt, assumptions, etc.  
• Contribute to change of processes, adoption of best industry practices and mentor junior engineers and provide technical guidance  
• Provide support where engineering intervention is required (e.g. due to bugs or performance problems) 

Knowledge and skills    

Experience:  

• 5 years of practical experience in software engineering of which at least 2 years in senior or lead role  
• Programming language proficiency in Python and front-end/JavaScript frameworks  
• Proven track record of building quality software with TDD  
• Strong knowledge of software engineering design and architectural patterns   
• Experience creating and maintaining scalable web applications with high availability, observability and structured logging  
• API design to scale in Python 
• Good knowledge of object relational mappers and their implementation design patterns  
• Appreciation for detailed source code documentation and organized code structuring  
• Software deployment pipelines and best practice (CI/CD)  
• Excellent knowledge of computer algorithms and solid computer science fundamentals  
• Excellent written and verbal communication skills in English 

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Risk Management Team of Global Customer Finance, we work on the standards, systems, tools and workflows employed by EEA’s country operations to analyse, manage and direct EEA’s portfolio quality as guided by the relevant Company Policy and business objectives.
• The Credit Risk Compliance Specialist plays a key role in advancing EEA’s approach to credit risk management. The role supports the Global Customer Finance function, specifically the Credit Risk Management team, to map countries’ risk management practices in different areas of the credit risk management cycle, including fraud prevention and related mitigation. The Credit Risk Compliance Specialist compares the actual practices with the applicable policies (i.e. EEA Credit Risk Management Framework) and standards (i.e. Standard Operating Practices), highlights emerging gaps and drafts corrective plans, policies and/ or country guidelines in cooperation with global and local teams to tackle those gaps, develops a credit risk compliance management framework and related monitoring tools and routines. Moreover, the Credit Risk Compliance Specialist supports, and where appropriate takes the lead, in implementing actions directed at improving credit risk as agreed during the Country Credit Risk Committees.

Key Responsibilities

Credit Risk Mapping and Routines

• Credit Risk Mapping. Develop, together with the global and country Customer Finance teams, credit risk mapping tools and routines to identify country- or product-specific credit risk management priorities; ensure reference to EEA Credit Risk Management Framework and existing Standard Operating Practices.
• Compliance Assessment. Continuously conduct internal assessment of and timely reporting to Global Customer Finance and country management teams on any non-compliance issues.
• Compliance Reporting. Contribute to the Country Credit Risk Reports and Country Credit Risk Committee meetings by reporting on compliance subjects.

Credit Risk Non-Compliance Mitigation

• Non-Compliance Response. Develop, together with credit process stakeholders and management teams, countermeasures to prevent and/ or to respond to non-compliance instances.
• Non-Compliance Mitigation. Support the local teams to implement non-compliance mitigation actions (e.g. through drafting action plans, providing leadership and follow-up routines in action plan implementation, adjustment or strengthening of credit management routines, etc.).
• Compliance Monitoring Tools. Ensure that country stakeholders have access to credit risk compliance monitoring tools and that such information is processed to inform decision making and action plans.
• Mitigation Circle. Collaborate with stakeholders to identify areas for improvement and potential for innovation in EEA’s processes, standards, tools, etc.

Knowledge Sharing & Capacity Development Support

• Compliance Best Practice Standards. Train and communicate on credit risk policy standards, tools and compliance best practice standards to country teams across multiple departments and levels of the business. Document and share credit risk compliance insights and best practices
• Credit Risk Training Content. Support development and delivery of credit risk training content for MySol Academy; MySol Guide and other credit-related training initiatives.
• Compliance Monitoring Tools. Where appropriate, provide country teams and Global CF with insights and recommendations coming from analysis of reports and monitoring tools to give important context, inform decisions and action plans.

Stakeholder Management

• Point of Contact. Serve as a lead point of contact for countries’ Head of Customer Finance departments in matters related to credit risk management compliance.
• Strategy Contributor. Contribute to the overall strategy and priorities of EEA Customer Finance and country-specific strategies (in some cases, leading or guiding this process) related to Credit Risk compliance.

Fostering Credit Culture

• Credit Culture. Foster a strong credit culture and understanding of credit principles in the organization, particularly through training, facilitation and capacity development.
• Leading Leaders. Recognize, empower, mentor, challenge and encourage country leaders and managers in areas related to credit risk management and compliance. Apply a growth mindset and cultivate the same in credit leaders and managers in country.
• General Capacity Development. Directly support capacity development on credit risk management and compliance topics, e.g. through recruitment, onboarding and training.

Qualifications and Skills

Experience:

• 4+ years of professional experience in financial services, compliance, internal audit or a related field; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus.
• 2+ years of domain experience in credit risk management, compliance management or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology is a plus.
• Can-do attitude, with a knack for problem solving and tackling big challenges that require both team collaboration and individual perseverance.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• High level of professional curiosity and interest in how to make processes and systems work to their best, and an aptitude to investigate and crosscheck information before acting on it.
• Strong and confident communicator who is equally capable of asking for support and guidance as well as sharing feedback, information and knowledge with others.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma, microfinance, data management; portfolio management) is a plus.

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Operations Team of the Global Customer Finance function, we work on operational standards, workflows, systems and tools for EEA’s dedicated call centers, field teams and back-office teams to help support customer repayment.
• The Credit Operations Lead is a senior manager role in EEA’s Global Customer Finance department. As a people manager, the Credit Operations Lead motivates and manages a team of dedicated professionals. The role is responsible for the deployment of adequate credit operations policies, procedures, guidelines, monitoring and reporting as well as general operational practice, case-specific action plans, team capability and capacity development within and bordering the Customer Finance function, to deliver results. The role provides proactive, informed and results-oriented support to country Customer Finance departments (especially Heads of Customer Finance and Credit Operations Managers) on all areas related to achievement of targets, particularly strategic planning, performance monitoring and analysis, action plan development and implementation, adoption of EEA standard tools and processes, day to day workflow management and monitoring, operational excellence, and capacity planning and development.

Responsibilities:

• Operational Excellence in Credit Operations. Responsible for driving the operating practice and for ensuring the adequacy of processes, systems, tools and team capacity in EEA markets to execute across the credit cycle:
• Standards, Policies & Procedures. Conceptualize, document & maintain EEA-wide Standard Operating Procedures (SOPs) and other Credit Operations workflow documents.
• Digital System & Tools. Translate Credit Operations workflows and standards into Digital development specifications for internal mobile applications, call center tools, the loan management system as well as back-end data management platforms.
• Localization & Configuration. Provide oversight and strategic guidance to countries in the localization of strategies, processes and standards related to credit operations.
• Standards Adoption. Provide oversight and clarity in project structure for the adoption of standards, tools and practices related to credit operations workflows as they are rolled out.
• Training, Performance Management and Incentives. Translate credit operations processes and the escalation framework into global standards.
• Innovation. Design, pilot and scale workflows, tools, and other credit cycle innovations.
• Financial Products & Services. Work closely with the Head of Credit Risk Management to support design and operationalization of EEA’s financial products.

Country Level Planning & Implementation

• Annual Planning. Contribute materially to the annual strategic CF planning process.
• Action Plans. Provide direct support and guidance to EEA markets on regular action plan development to drive achieving credit targets of the business.
• Turnaround Scenarios. Where needed, provide focused attention and support to underperforming countries in turnaround scenarios related to credit performance.
• General Implementation & Support. Provide direct support and coordination of Global Customer Finance resources for implementation of action plans and day-to-day support.

Monitoring, Analysis & Insights

• Performance Reporting. Design credit operations reports and dashboards for real-time, accurate KPI tracking across the credit cycle.
• Performance Analysis. Conduct regular analysis of credit operations and drive insights for decision makers. This includes root cause analysis for underperformance, identifying opportunities for improvement in team performance, analyzing process efficiency and effectiveness, or more generally evaluating opportunities in the customer journey.
• Best Practices and Insights. Regularly share information and work with country teams to capture and document better and best practices, case studies or other insights.
• Compliance. Work with credit stakeholders to ensure compliance and quality assurance routines and reporting are in place for core activities.
• Cross-Functional Service Level Monitoring. Work with adjacent departments to define cross-functional dependencies and agree on service level standards and escalations. Work with stakeholders to close operational or service gaps where identified.
• Ad Hoc Research & Analysis. Support and in some cases lead ad-hoc or ongoing research & analysis related to credit operations across the credit cycle.

One Team Development

• Manage Direct Reports. Directly manage, coach and develop a small team of high-performing, motivated Credit Operations Manager(s) or other colleagues.
• Country Capacity, Roles & Organizational Structure. Work closely with country teams to define the organizational structure, roles, and responsibilities for their Credit Operations function.
• Credit Culture. Foster a strong credit culture across the operation built on credit risk awareness and understanding of credit principles.
• Capability Development & Training. Directly support capability development areas for global and country teams on credit operations topics.

Active Participation in Cross-Functional Global Strategy & Governance, including

• Monthly & quarterly business performance review
• Annual planning & budgeting & target setting for CF country operations
• Product launches, Customer Journey, Go to Market Strategy; Digital Roadmap

Internal & External Stakeholder Management

• Create and maintain positive working relationships with internal stakeholders within country and global teams, effective lines of communication, and strong empathy for our internal customers.
• Internal Advocacy. In alignment with the Head of Credit Operations, represent CF’s credit operations perspective vis-à-vis other Group functions.
• Industry Engagement. Represent EEA’s credit operations at industry events including our partnerships in research.

At EEA, we have high expectations for our managers. Each manager plays a key role in creating an exceptional experience not only for our customers but for every person on our team. Our managers help EEA realize our ambitious goals while developing their own leadership skills and facilitating growth for their direct reports.

We believe that great managers:

• Deliver ambitious results: as a high-performing and accountable leader, you create an enabling environment for effective action and bold decisions which contribute to successful delivery of results.
• Act with integrity: as an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.
• Inspire and mentor the team: as an inspirational leader you walk the talk. You empower and coach your team with trust and humility.
• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.
• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging.

Qualifications and Skills:

Experience:

• 7+ years of professional experience in credit operations, portfolio management or a related field; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus.
• 5+ years of domain experience in credit-related project management or other data-smart lending operations based on commercial principles; exposure to individual micro lending technology and experience in data-driven and digital financial services is a plus.
• Relevant experience in leading multi-cultural, decentral teams.
• Senior profile with commercial acumen and a can-do-attitude combining output orientation, number orientation, process orientation, customer orientation and team orientation.
• High level of professional curiosity and interest in how to make processes and systems work to their best and an aptitude to investigate and crosscheck information before acting on it.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• Strong and confident communicator who is adept at cross-functional collaboration, sharing feedback, information and knowledge with others when joint solutions are required.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; master’s degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. project management; process mapping; Six Sigma, microfinance or portfolio management) is a plus.

Job Overview

• With EEA selling its products on credit to hundreds of thousands of individual customers every year, EEA’s Customer Finance function plays a key role in the success of the business.
• The Global Customer Finance function supports EEA’s operating entities on credit product design, workflow enhancement guidance, portfolio management tools and capacity building.
• Within the Credit Risk Management Team of Global Customer Finance, we work on the standards, systems, tools and workflows employed by EEA’s country operations to analyse, manage and direct EEA’s portfolio quality as guided by the relevant Company Policy and business objectives.
• The Credit Risk Manager plays a crucial role in managing and enhancing the quality of ENGIE Energy Access's credit portfolio across EEA’s countries of operation. Reporting to the Head of Credit Risk Management, this role entails supporting on the conceptualization, scoping and design of credit risk management strategies, frameworks and tools to optimize portfolio performance and mitigate risk.
• On a day-to-day basis, the Credit Risk Manager works closely with country teams, the Global Customer Finance team, and adjacent departments (especially Strategic Marketing and Digital) to assess portfolio performance and to ultimately refine credit risk policies, procedures, tools, and compliance frameworks. In this context, the Credit Risk Manager provides process-level expertise to select EEA country operations and other Global departments on Credit Risk Management in general, and on core processes, operating frameworks and standards directly managed by the role holder.

Key Responsibilities

Credit Risk Management: Principles and Standards

• Policies, Standards & Procedures. Contribute to the documentation, implementation & maintenance of EEA-wide Policies, Standard Operating Procedures (SOPs) and other core materials related to how our markets should organize their credit risk management function, how to set their respective agenda and how to design related specific workflow for which the role owner was appointed as process owner or custodian.
• Strategy & Planning. In close cooperation with the Head of Credit Risk Management, monitor compliance with and performance against agreed Credit Risk Management targets. Contribute to corrective action and technical solutions conducive to support swift implementation of agreed corrective action.
• Credit Risk Assessment. Conduct regular desktop and field-visit-based Credit Risk Assessments of country operations, providing insights and recommendations for improving credit risk management practices, e.g. risk inventory, risk limits systems, entity management interview and documented risk mitigation strategies.
• Credit Risk Management Framework. Contribute to EEA’s Credit Risk Management Framework for internal use and implementation across the operation. Assistance in developing and implementing credit risk management policies, standards, and procedures across all EEA markets, as well as assessment and review of corrective measures emerging from the constant portfolio monitoring activities and reporting. Ensure that corrective measures are aligned with EEA’s Credit Risk Management Framework, Credit Risk Compliance Framework and EEA’s credit risk appetite and business objectives.

Credit Risk Management: Agenda, Priorities and Reporting.

• Credit Risk Reporting and Monitoring. Manage and iterate a credit risk monitoring system pivoted around the Country Credit Risk Reports and related Country Credit Risk Committee meetings involving the country management teams. Inform Executive strategic decision-making processes through the Global Credit Risk Report and related Global Credit Risk Committee meetings involving key decision-makers at SLT level.
• Portfolio Quality Monitoring and Reporting. Monitor portfolio quality by analyzing key performance indicators (KPIs) such as PAR1+, delinquency rates, and write-offs. Prepare and deliver detailed reports to the Head of Credit Risk & Compliance Management, Global CF Team and the country teams.
• Action Plans. Collaborate with country teams to develop and implement action plans aimed at achieving credit risk management targets. Provide ongoing support and guidance on executing these plans effectively.
• Customer Assessment and Portfolio Management Tools. Support the development, testing, debugging, implementation and ongoing refinement of credit risk management tools and systems, including customer assessment models and portfolio management tools.
• Capacity Building. Provide training and capacity development support to country-level credit teams. Develop training materials and deliver workshops to enhance credit risk management skills and knowledge.
• Cross-Functional Collaboration. Work closely with adjacent departments such as Strategic Marketing, Digital, and Data Analytics to ensure a comprehensive approach to credit risk management.

Fostering Credit Culture

• Credit Culture. Foster a strong credit culture built on credit risk awareness and understanding of credit principles in the organization, particularly through training, facilitation and capacity development.
• Leading Leaders. Recognize, empower, mentor, challenge and encourage country leaders and managers in areas related to credit operations, credit risk management and compliance. Apply a growth mindset and cultivate the same in credit leaders and managers in country.
• General Capacity Development. Directly support capacity development on credit risk management topics, e.g. through recruitment, onboarding and training.   

Qualifications and Skills

Experience:

• 5+ years of professional experience in finance, microfinance, retail credit or a related field.
• 3+ years of domain experience in credit risk management, portfolio management or data-smart lending operations based on commercial principles; exposure to individual micro lending technology is a plus; work experience in Sub-Saharan Africa in the off-grid energy sector is a plus
• Can-do attitude, with a knack for problem solving and tackling big challenges that require both team collaboration and individual perseverance.
• Strong analytical and presentation skills; ability to combine hard data and observations on operational realities and translate into actionable guidance.
• High level of professional curiosity and interest in how to make processes and systems work to their best, and an aptitude to investigate and crosscheck information before acting on it.
• Strong and confident communicator who is equally capable of asking for support and guidance as well as sharing feedback, information and knowledge with others.
• Detail-oriented with an ability to support your colleagues maintain high quality of their work.
• Empathy and stamina in collaboration with a broad range of stakeholders including customers, customer-facing teams, leaders and managers across the business and its cultural contexts.
• Familiarity with the characteristics of our customer base and the challenges faced by our customer-facing teams.

Qualifications:

• University degree required; degree in economics, agricultural economics, development economics, business, finance, microfinance or a related subject is desired.
• Certification in a relevant topic (e.g. risk management, portfolio management, microfinance) is a plus.

The Loan Recovery Intern is responsible for the receivables risk management (RRM). This includes among others, Portfolio Management and Loan Workouts.

Responsibilities

• Carrying out customer work-out, including the following work-out categories to be applied to customers in late repayment through calling clients who are in early non repayment categories.
• Ensure proper documentation of open loan cases.
• Ensure customers are paying on time in assigned loan portfolio
• Negotiate with non-paying clients and give them solutions to bring them back on track to repayments through rescheduling.
• Recommend and work with external service providers on portfolio management by escalating repossession cases.
• Customer education to customers on impact on loan non-repayments.
• Supporting the analysis of causes for portfolio deteriorations
• Providing regular portfolio, compliance and routine report to the Loan Recovery Team Leader.
• Restructure loan repayment plan from delinquent clients as per policy and procedure

Knowledge and skills 

Experience:

• Experience in customer relationship management 
• Team player 
• Computer literacy, particularly good working knowledge of Microsoft Excel
• Self-starter with a passion for the role and EEA’s mission to plug in the world.

Qualifications:

• Holder of Bachelor’s Degree in Business Administration or any other related field
• 1-year Previous experience in loan recovery preferably in a call center setting.

Job Purpose/Mission 

The Internal Control Coordinator will be responsible for ensuring a strong internal control environment through the development of policies and procedures, ensuring their implementation and monitoring compliance The position will work to foster standardization and consistency across Engie Energy Access Kenya of business processes and internal controls. Person Specifications The ideal candidate is a critical thinker internal control environment. They are organized with excellent analytical and problem-solving skills.

Roles and Responsibilities

• Own the design, implementation, documentation, assessment and monitor internal control framework, including group policies and key risks to ensure that the group has adequate controls to prevent unintentional and intentional errors in financial reporting, processes and business operations.
• Formulate policies and procedures to improve internal controls, compliance and efficiency.
• Lead the process for internal controls reviews across the Engie Energy Access Kenya
• Deliver adequate and timely reporting on the internal control framework and control deficiencies to ensure appropriate communication, documentation, escalation to business partners, senior leadership and audit committee.
• Deliver adequate and timely action plans and monitor progress to address and resolve control deficiencies.
• Work collaboratively with business and process owners to implement and monitor remediation efforts that result from internal control assessments, ensuring the effective implementation of corrective action.
• Actively seek standardization and automation, apply and implement best practices for managing internal controls and deploy innovative technology where possible to enhance and continuously improve the design and operating effectiveness of the controls, documentation, assessment and review procedures.
• Actively engage with internal and external auditors to ensure consideration and resolution of all relevant risks and audit findings.
• Develop and conduct adequate training and prepare related information material on the internal control objectives, approach and methodology to business partners on a regular basis to build knowledge and understanding of risks and control.

Knowledge, Skills and Experience

• 3-5 years in a similar position.
• Relevant professional certification is a plus.
• Strong experience and interest in how technology and systems can support internal control effectiveness and efficiency.
• Solid understanding and experience with internal control frameworks.
• Strong analytical skills include the ability to spot, assess and address risk, materiality and interdependencies and translate it into impact analysis for the financial reporting and recommendations for improvement.
• Strong communication skills presenting internal control and risk matters in an understandable way across various forums and levels of the organization with the right level of detail.
• Strong oral and written communication skills, including sound presentational skills.
• Adaptable to working in a fast paced, ever-changing environment.
• Striving for continuous improvement and optimization.
• Ability to work well independently as well as the ability to work well with stakeholders.
• Flexibility in resolving issues and addressing changing priorities.

Qualifications:

• Bachelor’s degree in finance, accounting, finance, or business administration
• CPA II and above

 Language(s): 

• English
• Swahili

Technology:

• Experience in technology required for the role.

Responsibilities  

• Define software engineering strategy and architecture with other leaders, fully responsible for the technical evolution of at least one software product, responsible for the entire software development lifecycle (SDLC) from ideation to deployment 
• Implement and optimize microservices and RESTful APIs to ensure scalability and ease of integration for cloud-based applications. 
• Architect and implement solutions that cater to multi-tenant environments, ensuring tenant isolation, efficient resource utilization, and data security. 
• Develop scalable data partitioning and tenant onboarding solutions to manage multiple tenants seamlessly while maintaining high performance. 
• Ensure proper configuration and management of tenant-level security, quotas, and SLAs. 
• Develop and deploy applications using Docker containers to ensure consistency across multiple environments (development, staging, production). 
• Use Kubernetes to orchestrate containerized workloads, enabling horizontal scaling, high availability, and automated deployments in multi-tenant architectures. 
• Manage and optimize Kubernetes clusters for tenant-aware scaling, load balancing, and service discovery. 
• Build and maintain fully automated CI/CD pipelines (using tools like Jenkins, GitLab CI, or CircleCI) to enable continuous integration and continuous deployment across multiple environments. 
• Integrate automated testing, including unit, integration, and end-to-end tests into CI/CD pipelines to ensure early detection of issues and smooth rollouts. 
• Implement blue-green deployments, canary releases, and other progressive delivery techniques to reduce downtime and minimize risks during deployments in multi-tenant setups. 
• Design, implement, and manage cloud infrastructure using AWS, Google Cloud, or Azure, ensuring the infrastructure supports the demands of multi-tenant applications. 
• Implement infrastructure as code (IaC) using tools like Terraform or AWS CloudFormation to automate provisioning and scaling of infrastructure. 
• Ensure that the cloud environment is configured for cost-efficiency, elasticity, and fault tolerance while maintaining strict adherence to security and compliance standards. 
• Implement and manage monitoring and alerting systems (using tools like Prometheus, Grafana, Datadog, or New Relic) to track application performance, usage, and tenant-specific metrics. 
• Proactively monitor and troubleshoot production issues, ensuring high availability and uptime for multi-tenant applications. 
• Conduct root cause analysis on system failures or performance degradation and implement necessary optimizations or patches. 
• Continuously optimize application performance to support the scalability demands of multiple tenants, ensuring low latency and high throughput. 
• Collaborate with cross-functional teams, including DevOps, product management, QA, and other software engineers, to align on requirements, technical specifications, and deliverables. 
• Participate in code reviews and provide constructive feedback to peers to improve overall code quality and team productivity. 
• Stay up-to-date with the latest trends and technologies in cloud-native development, containerization, Kubernetes, and multi-tenant architecture. 

Knowledge and skills    

Experience:  

• 5+ years of experience as a software engineer with a focus on cloud-native development. 
• Proficiency in Python and Ruby web frameworks (e.g., Django, Flask, Ruby on Rails, Sinatra). 
• Strong experience with Docker and Kubernetes for container orchestration in production environments. 
• Experience building and maintaining CI/CD pipelines in a multi-tenant architecture. 
• Strong knowledge of RESTful APIs, microservices architecture, and distributed systems. 
• Cloud Platforms: Expertise in AWS, Google Cloud, or Azure, including services like EC2, Lambda, S3, RDS, etc. 
• Version Control: Proficiency in Git and branching strategies for multi-tenant development. 
• Infrastructure as Code (IaC): Experience with Terraform, AWS CloudFormation, or similar tools. 
• Testing: Proficiency in automated testing frameworks (e.g., RSpec for Ruby, PyTest for Python) and integrating them into CI/CD pipelines. 
• Monitoring: Experience with application performance monitoring (APM) tools (e.g., Prometheus, Datadog, New Relic). 
• Strong problem-solving and analytical skills, with a passion for building scalable and reliable systems. 
• Excellent written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams. 
• Ability to work in a fast-paced, agile development environment. 

Nice to Have 

• Experience with multi-tenant architecture in a SaaS environment. 
• Familiarity with serverless architectures (e.g., AWS Lambda, Google Cloud Functions). 
• Knowledge of GraphQL APIs and their integration with multi-tenant systems. 
• Understanding of security best practices in cloud-native applications, including IAM roles, data encryption, and secrets management 

Qualifications:  

• Bachelors or Masters in a relevant engineering discipline (Computer Engineering, Software Engineering, Computer Science preferred) or comparable 

Language(s):   

• English  
• French is a plus