The Latest Jobs in Nakuru

The Role

St Andrew’s, Turi, is looking for a committed and capable Emergency Medicine Response Coordinator. The Emergency Medicine Response Coordinator will be required to work full time member of the School Community. The EMRC will be under the Nurse/Administrator and will play an essential role in the School's medical team helping to provide first aid treatment.

The day-to-day duties will require the Emergency Medicine Response Coordinator to provide first aid treatment to students and staff members and to train the School community in First Aid provision.    The Emergency Medicine Response Coordinator will be expected to participate in providing assistance in sporting and outdoor activities including assessing staff and students following any injuries.  He/She will also be required to ensure compliance with the Kenya Medical Board and Pharmacy Board advisory and all other health laws.

Person Specification

Working at St Andrew’s, Turi is an exciting and dynamic experience. Our desire is to recruit committed and resourceful staff, who are looking to not only develop their skills and leadership capacities, but also embrace new experiences and challenges.

Essential to working with us are:

• Holder of a Nurse Aide Certificate or Advanced First Aid Training Certificate
• Certification as a Frist Aid Trainer
• Attention to detail with a high degree of integrity and able to keep strict confidence in the work environment
• Excellent communication skills, including in difficult situations
• Ability to use email, MS office and other IT systems to record and communicate information.
• Flexibility in working patterns where required for clinical need. 

Desirable

• Experience working in an international boarding school
• Experience working as a First Aid Trainer 
• Recent First Aid Training
• Qualifications in Basic Life Support. 
• Any other expertise in the medical field will be an added advantage.

Mission Statement for the Role:

• Responsible for delivering the overall revenue and customer growth targets within their specific defined geographical territory.

Overall Responsibility:

• Make sales and hit the sale number! Be part of the team aiming to deliver over 70% of the total company sales.

Area Coverage:

• Barnabas, Free Area, Jerusalem, Kiratina, Mawanga, Nakuru West, Section 58, Lanet and Heshima.

Key SMART Results for A-Player Success

Drive attainment of monthly sales targets as per the vintage: 

• 1-3 months : 15 sales
• 4-6 months: 30 sales
• 6+ months : 50 sales

Conduct at least 20 customer visits on a daily basis and develop a sales funnel of customers categorized into fresh sales system as below: Q4 2024

• Hot leads: 20%
• Warm Leads:30%
• Cold Leads:40%
• Paid customers:10%

Ensure proper utilization of resources: Q4 2024

• Drive 12 fliers per sale and at least 3 sales for every parasol activation.
• 100% adherence to prescribed sales process with zero deviations to plan and ensure the assigned field sales territory attained the highest industry customer satisfaction rates- Q4 2024

Operational Excellence: Q4 2024

• Attain 100% work attendance record with an absence management that is fully compliant with company policies and procedures.
• 100% compliance on system usage for lead generation, categorization & sales made.
• Timely reporting of sales updates at 11:00 am, 3:00 pm and 6:00 pm on a daily basis.

Level of Management Experience required:

None

Department stage of development where this role sits:

Rapid Scale and Growth

Core energy required for this position:

• Doer / Positive/ Aggressive

Key Competencies Criticality (H, M, L)

• Relentlessly driven and highly competitive to succeed- H
• Exceptional salesmanship skills- H
• Tactical, scrappy, relentless energy and focus to exceed targets- H
• Ownership of clarity, accuracy of forecasting and credible pipeline management of opportunities- H
• Ideally, experience in selling home internet services in low-income and informal communities- H
• Provide ongoing and timely feedback on all your sales activities not limited to your up-to-date prospects list, competitor information, network issues, theft, non-compliance by our customers on our home internet service and other ad hoc reports- H
• Work with the marketing team to deliver improvements in brand engagement scores in assigned territory- M

Mandatory criteria with no exceptions to hire:

• Must have owned and delivered on a sales target

Job Summary

To advise customers and process banking transactions accurately and timeously through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Purpose:

• To Manager and sustain relationship of La Riba Business Banking customers, building long-term relationships founded on efficient and reliable support for their business. This is achieved particularly through quick risk decisions and managing consistency and quality of operational service.
• The primary objective is to maximize sustainable risk-adjusted / EP portfolio contribution.
• The jobholder will additionally be responsible for business development both with new customers and with his/her existing portfolio.

Key Accountabilities

Accountability: Sales and Service: - 70%

• Conduct annual review of customers’ borrowing facilities (and interim review if customer circumstances [risk profile] dictate).
• Consult customer owners/managers on financial/credit issues and general business practice/ideas.
• Determine the key messages, e.g., agreed service standards, negotiated pricing, relationship team contact points (including introductions to new personnel) and new product changes. Calculating the most appropriate means of communicating them to customers.
• Deal with, and find resolutions for, customer complaints.
• Determine the appropriate La Riba products that are most effective in meeting customer’s needs and be able to sell these, at short notice, both reactively and proactively.
• Plan and co-ordinate any marketing approaches for new business and actively develop existing relationships. Co-ordinate approaches to the portfolio by businesses across the Group.
• Monitor and ensure adherence to risk service standards.

Accountability:  Business Management: - 30%

• Research, create and follow up on a La Riba target list for potential new business.
• Identify priority La Riba customers using the Customer Prioritization Guidelines to assess their present and potential contribution.
• Gather all the required information that is needed to prepare and assess credit applications.  Role holder will be expected to input certain key information such as judgmental information (They will work closely with La Riba team,SME Credit & Product specialists)
• Monitor and control the quality of the portfolio using “Condition of Sanction” triggers where possible and in accordance with RM guidelines and Bank policy.
• Manage “Early Warning List” customers to reduce risk, following H.O. and Regional guidance provided.
• Adhere to procedures and guidelines within the BB RMCD.

Preferred Qualification

• Business degree

Preferred Experience

• 5 years’ experience in sales and 3 years in relationship management.

Knowledge and Skills

Knowledge of the bank’s products, services and policies required to undertake the role:

• The jobholder will be required to have a detailed knowledge of the core set of Business Banking products.
• For Complex La Riba products and concepts, a good knowledge will be required sufficient to:-
  • Recognize the changing needs of the customer.
  • Identify La Riba products/service that best satisfies customer need.
  • Introduce the product/service.
  • Co-ordinate the introduction of the relevant Group product specialist.
  • Deal with customers directly as required.
• A good knowledge of the La Riba products & services available in the Personal Sector is also required to satisfy the individual financial needs of business owners/key individuals.
• The jobholder will require a broad understanding of policies and strategies across the Group as they relate to the demands of the customer base.

Mandatory

Must have good knowledge on: -

• Business Banking,
• Islamic Banking knowledge
• Shariah compliance products
• Customer relationship management
• Team management.

Behavioral Competencies

• Relationship skills
• Decisiveness and initiating action
• Working with others
• Active listening
• Analytical thinking
• Communication skills

Technical Competency

• Persuading and influencing
• Risk skills
• General Corporate skills
• Product skills
• Coaching