Technical Sales Support Manager

•  The successful incumbent will be responsible for providing essential technical and product support to our sales and marketing teams, ensuring high levels of customer satisfaction and driving the adoption of our crop solutions. 

Duties will include the following:   

• Provide product and crop knowledge training to the Sales, Technical, and Marketing teams while offering customer sales support and conducting external technical training for agents. 
• Manage registration and demo trials to demonstrate product performance to customers, including pre-launch trials and generating farmer testimonials. 
• Analyze trial data and commercial experience to deliver relevant sales information and assist Key Account Managers with in-depth technical knowledge. 
• Investigate customer complaints promptly to maintain a high level of service while supporting farmers with spray equipment calibration and training on application equipment. 
• Coordinate new regulatory and technical projects related to BASF's agricultural products and collaborate with the Digital Marketing Manager to enhance technical information on our website. 
• Provide ongoing technical support and training to the Sales and Marketing teams, ensuring effective knowledge transfer and support for customer engagements. 
• Leverage your strong crop protection knowledge, agronomy expertise, and business acumen to identify market needs and seek viable solutions from BASF's product offerings. 

WHAT YOU OFFER  

• Minimum Bachelor’s degree, preferably in Agriculture, with at least 5 years of relevant experience in technical sales support or agricultural roles 
• High-level knowledge of crop agronomy, particularly for row crops, and on-farm experience working directly with farmers and agents 
• Strong understanding of crop diseases, insect pests, and weeds, with a solution-based approach 
• Proficient in English and capable of working effectively in a multi-cultural environment 
• Strong analytical, technical, and entrepreneurial skills, with the ability to identify market needs and solutions 
• Business acumen and a passionate, driven self-starter attitude