Sales Operations Administrator

Key Responsibilities:

• Ensures operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
• Provides quotes for clients either from direct requests or on behalf of the sales team.
• Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
• Provides support capacity required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
• Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
• Checks information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
• Supports capacity provided on general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
• Captures data and maintains systems as is required by the sales process and sales team.
• Provides administrative support to the sales force when it is required.
• Uses the systems and data to produce reports when necessary.
• May be required to identify and recommend improvements to sales administration processes.

Knowledge and Attributes:

• Detail oriented and highly organized.
• Ability to work in a high paced environment.
• Solid analytical skills.
• Good communication skills both verbal and written.
• Must be service oriented and have a positive attitude to work.
• Skilled knowledge and understanding of sales processes, tools and methodologies would be advantageous.
• Able to work in a team and independently, applying a proactive approach to work processes.
• Ability to use judgement to make decisions about work process and apply improvements.

Academic Qualifications and Certifications:

• Bachelor's degree in finance, Accounting, BCom, Management, or a related field

Required Experience:

• A part qualification either CPA Part 2 or ACCA Level 2 is an added advantage.
• Minimum of two [2] years of progressive experience in finance or similar roles.
• In-depth understanding of Sales operations processes and contract management
• Proficiency in MS Office.
• Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
• Proven ability to manage multiple tasks and priorities simultaneously while maintaining attention to detail and accuracy.
• Diplomatic, with strong interpersonal skills and a high degree of political sensitivity.
• Strong English skills and local language fluency required.
• Exceptional communication and representational skills