NairobiKE
Full-time
Bachelor
10 days ago04/25/202405/25/2024
- Accepting Applications
CUSTOMER CARE AGENT (REF: CCA/04/24)
Job Purpose:
The Customer Care Agent will be responsible for providing and promoting a professional, high-quality frontline customer-focused service by efficiently handling in bound & outbound calls, correspondences at the SACCO, resolving customer queries in a timely manner, cross selling the SACCO products all geared towards increasing the SACCO profitability and upholding world-class service.
Reporting to the HR and Administration Officer.
Job Type: Contract – Two (2) Years
Main Duties and Responsibilities
Qualifications & Experience
For appointment to this grade, the employee must have;
Interested and qualified? Go to Co-operative Bank of Kenya on forms.office.com to apply
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The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered unde...