Resettlement Assistant

Duties

• Prepare written documentation for resettlement submission; ensure that records / files of individual cases are updated in a systematic and timely manner.
• Assess and review individual resettlement cases and prepare individual / group submission for scrutiny by the supervisor.
• Follow-up on cases from time of submission to final decision and departure.
• Comply with UNHCR's standard operating procedures on resettlement, ensuring timely action on cases.
• Assist in logistical arrangements of selection missions by resettlement countries.
• Coordinate travel and departure arrangements for refugees accepted for resettlement.
• Assist in maintaining and updating proGres or Consolidated Online Resettlement Tracking System (CORTS) database.
• Occasionally, assist in carrying out preliminary interviews and initial assessments, to process refugees for resettlement following established procedures.
• Occasionally, provide counselling to persons of concern (PoC).
• Provide administrative support for resettlement-related training activities, including organization of resettlement workshops and meetings as required.
• Assist in maintaining accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
• Draft / type routine correspondence to Field Offices / Multi-Country Offices / Headquarters.
• Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
• Assist in mitigating resettlement fraud by reporting suspected fraud.
• Provide counselling to PoC.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

• G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Certificates and/or Licenses

• International Relations, International Law
• (Certificates and Licenses marked with an asterisk* are essential)

Desirable

• Good knowledge of resettlement issues and UNHCR resettlement policies and operational applications.
• Completion of UNHCR specific learning/training activities.

Functional Skills

• PR-Refugee Resettlement programs
• PR-Resettlement Anti-Fraud Policy and Procedures
• CO-Cross-cultural communication
• UN-Analysis of geo-political realities and their socio-cultural implications
• (Functional Skills marked with an asterisk* are essential)

Language Requirements

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.