Quality Assurance Officer

Key Responsibilities.

• Materials quality checks before receiving.
• Raw milk Quality analysis before Receiving.
• Monitoring Processing quality parameters.
• Proactively verify daily operational activities between Planning, Processing, Packing, Quality and Stores.
• Staff Training: Staff training on specific SOPs and GMPs requirements as per the schedule.
• GMPs and personnel hygiene monitoring.
• Housekeeping: Monitoring and strict adherence to GMPs including colour codes, Glass and wood policy and strict adherence to Personnel Hygiene by all staff.
• Verification of Equipment Cleaning and sanitation:
• Accurate documentation and Record keeping.
• Sampling of products and materials for analysis.
• Microbiological analysis of drawn samples as per the schedule.
• Monitoring of raw materials and Finished products storage and handling
• Dispatch process Monitoring.
• Handling Market returns and customer complaints
• Prepare daily quality reports in relation to production activities to the Quality Team Lead.
• Audits: Conduct process and systems audit. In liaison with the quality head, food safety coordinator; conduct the audits as scheduled.
• Handling non-conforming materials/ products- Segregate, clearly label with the HELD stickers, document and communicate to all relevant stakeholders for actioning.
• Conduct traceability and mock withdrawal exercises.

Key Personality Attributes

• Highly Quality and result-oriented;
• A team player and excellent attention to details;
• Process and product knowledge with high affinity for food-technology processing;
• Planning and organization skills;
• Problem analysis and monitoring skills;
• Strong understanding of the critical control points principles within a production process;

Education and Experience

• A College Degree or Diploma, preferably dairy/food-technology, B Sc. Food Science & Technology BSc. Microbiology.
• ≥3 years working experience in dairy/food-processing.
• Experience in a processing role in a FMCG industry.
• Experience in Quality Assurance duties and responsibilities in a busy FMCG industry.
• Experience in food microbiological analysis.
• Efficient in scientific reporting and good knowledge in MS- office applications.