Human Resource Officer

Job Description

The incumbent will be responsible for managing the day-to-day human resources functions, including recruitment, employee relations, performance management, training and development, and compliance.

Key Responsibilities

• Coordinate the recruitment process, including job postings, screening, interviewing, and selecting candidates.
• Collaborate with department heads to understand staffing needs and ensure timely hiring of qualified healthcare professionals.
• Conduct background checks, reference checks, and credential verification for all prospective employees.
• Organize onboarding and orientation programs for new hires, ensuring they understand the facility’s policies, procedures, and culture.
• Develop and implement performance management systems and processes.
• Support managers in setting strategic performance goals and conducting performance appraisals.
• Provide coaching and guidance to employees on performance improvement plans.
• Track and analyze performance metrics to identify trends and areas for improvement.
• Develop and implement initiatives to promote a positive and inclusive workplace culture.
• Monitor and assess employee satisfaction, conducting surveys and focus groups as necessary.
• Identify training needs and coordinate staff training programs to enhance the skills and knowledge of the employees.
• Ensure compliance with healthcare regulations, labor laws, and organizational policies.
• Maintain and update employee records, including personal data, employment history, benefits, and leave.
• Monitor and ensure the accuracy of payroll processing in collaboration with the finance department.
• Contribute to the development and revision of HR policies and procedures to meet the needs of the Hospital.
• Collaborate with the Health & Safety team to ensure a safe working environment for all employees.
• Prepare and submit reports related to HR metrics, turnover, and other key performance indicators.

Skill & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3-5 years of HR experience, preferably in a healthcare setting.
• Strong knowledge of HR principles, labor laws, and healthcare regulations.
• Ability to handle sensitive and confidential information with discretion.
• Excellent interpersonal and communication skills.
• Proficiency in HR software and Microsoft Office Suite.