Head, Transformation, Innovation & Projects

Reports to: MD & CEO
Department: Support
Location: Nairobi
Drive New Growth Opportunities

• Identify, prioritize, develop, and launch new products, services and business models.

Build and Grow Innovation Capabilities

• Create new organizational capabilities, including technical and people-driven, that ensure a steady stream of innovations.

Champion Innovation

• Drive innovation internally to influence the brand in the market and create pull for creative talent.

Oversee Change Management

• Drive change and ensure good and timely uptake of new initiatives.

Project Management

• Direct large-scale IT and digital initiatives, ensuring they are completed on time and within budget. Collaborate extensively across departments to ensure the success of these projects.

Key Responsibilities Include:

• Building a well-balanced innovation portfolio and roadmap that drives investments & top line growth.
• Providing strategic and operational guidance for the Bank’s digital and business transformation efforts to improve operational efficiency, effectiveness, and competitiveness.
• Provide oversight on all projects and ensure the return envisioned is realized.
• Reshaping the IT and digital strategies, processes, and technologies to align with business objectives from planning and execution to monitoring and evaluation.
• Implementing emerging technologies, optimizing digital infrastructure, and overseeing large-scale IT projects that enhance operational efficiency and customer experiences while ensuring robust cybersecurity measures.
• Ensuring the Bank is successful in taking its innovations to market in a timely, cost effective and scalable manner.
• Using innovation to differentiate the Bank in the market, provide unique value to customers and help build long-term relationships with customers and position the Bank as innovative, visionary and a market leader for customers and the industry.
• Sponsoring change management and ensuring that new initiatives are well adopted internally and externally.
• Dismantling old approaches and ways of thinking and inculcating a new mindset that encompasses digital transformation.
• Ensuring a good return on key initiatives by articulating the measurements, tracking, and demonstrating the value addition.
• Identifying innovation trends and business opportunities within the market that confer a competitive edge and operational excellence.
• Constantly reviewing process challenges to establish the root causes of non-performance by conducting diagnostics.
• Spearheading the development of innovation as a core capability in the Bank.

Qualifications And Experience

• The role demands a deep understanding of IT, digital trends, change management, and strategic planning to steer the Bank toward successful transformation in the rapidly evolving digital landscape.

Required:

• Graduate degree in strategy, leadership, business, or digital innovation with a Masters (provides a broader business and strategic outlook).
• 12 years’ experience in IT, technology, business, marketing, or finance-related fields.
• Provide oversight on all projects and ensure the return envisioned is realized.
• Reshaping the IT and digital strategies, processes, and technologies to align with business objectives from planning and execution to monitoring and evaluation.
• Implementing emerging technologies, optimizing digital infrastructure, and overseeing large-scale IT projects that enhance operational efficiency and customer experiences while ensuring robust cybersecurity measures.
• Ensuring the Bank is successful in taking its innovations to market in a timely, cost effective and scalable manner.
• Using innovation to differentiate the Bank in the market, provide unique value to customers and help build long-term relationships with customers and position the Bank as innovative, visionary and a market leader for customers and the industry.
• Sponsoring change management and ensuring that new initiatives are well adopted internally and externally.
• Dismantling old approaches and ways of thinking and inculcating a new mindset that encompasses digital transformation.
• Ensuring a good return on key initiatives by articulating the measurements, tracking, and demonstrating the value addition.
• Identifying innovation trends and business opportunities within the market that confer a competitive edge and operational excellence.
• Constantly reviewing process challenges to establish the root causes of non-performance by conducting diagnostics.
• Spearheading the development of innovation as a core capability in the Bank.