Bilingual Customer Support Agent-German and English Speaking
NairobiKE
Full-time
Bachelor
9 months ago05/24/202406/23/2024
- closed
Duties and Responsibilities
- Maintaining a positive, empathetic, and professional attitude towards customers at all times.
- Diagnose and solve the customer's problems in German
- Communicate effectively via email and chat with our customers
- Understand the company’s products so as to answer any questions or concerns
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
What We're Looking For
- Excellent written and verbal English and German communication skills
- German proficiency level C1 and above
- 1 year experience in customer service
- An ability to quickly think on your feet
- Strong problem-solving skills
- Team player
Interested and qualified? Go to Influx on influx.com to apply
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Sorry, this job is closed and is no longer accepting applications.
Influx
Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around t...