World Health Organization WHO Careers

DESCRIPTION OF DUTIES

• Under the general guidance of the Executive Manager, Special Program, Regional Revolving Funds (RRF), and the direct supervision of the Chief of the Strategic Fund for Public Health Supplies (SF) the incumbent will be responsible for the following duties:
• Develop and drive the implementation of individual annual work plans for each country in close coordination with the PWRs, and  Technical Units (HSS, CIM, CDE, NMH, IMT, PRO, etc.) at the country offices, and HQ to address access to vaccines, medicine, and health technology barriers and opportunities through the RRF;
• Collaborate with and advise national authorities on the RRF processes and procedures in defining the corresponding technical cooperation program and monitoring progress.
• Provide technical support and coordinate administrative and technical areas at national entities to promote the RRF in articulation with PAHO HQ.
• Providing technical, timely and accurate support on demand planning and forecasting, consolidation, and advisory on the selection of health supplies, including vaccines, immunization supplies, medicines, diagnostics, medical counter measures (MCM) and strategic health technologies through closely collaborating with the Ministry of Health (MOH) and PAHO country stakeholders.
• Conduct an in-depth needs assessment to pinpoint opportunities for enhancing access to essential health supplies, including overcoming health technology hurdles. Leverage the RRF as a critical tool to identify, prioritize and address gaps in health supply access, ensuring affordable and quality – assured solutions;
• Oversee and facilitate the RRF procurement processes for vaccines, medicines and health technologies ensuring seamless collaboration on technical specifications, quantity verification, shipping document checks and other technical requirements. Manage and monitor the entire procurement cycle, from end-to-end planning to deliver, payment and claims proactively identifying and resolving issues as necessary to ensure smooth and efficient RRF operations;
• Provide technical expertise on the characterization, analysis, and co-creation of health supply and supply chain management, including cold chain strengthening plans in collaboration with the MOH and country office focal points guided by the RRF Supply Chain Advisors. Support targeted market information sharing and communication efforts towards relevant national health programs and national officers for vaccines, essential medicines, strategic health supplies, cold chain equipment, safe injection devices, and all products offered by the RRF;
• Support the MOH in analyzing health supplies stock monitoring and generating projections on stock consumption under the guidance of RRF Supply Chain Advisors and collaborate with relevant stakeholders to mitigate any supply risks;
• Provide support to member states throughout the RRF utilization process, from needs assessment and access requests to monitoring and balancing the line of credit. Additionally, guide the development and submission of required plans and documents, including procurement and payment schedules;
• Provide comprehensive support to strengthen, monitor and evaluate the country's participation in the RRF. Analyze the overall RRF function (political, technical) to optimize the RRF technical cooperation at the national level;
• Facilitate the implementation of digital platforms/tools developed by PAHO, including but not limited to the RRF Member State Portal, Quantmet, and QuanTB. Promote their benefits and use by national programs and authorities;
• Verify the information provided on the selected country and regional KPIs and proactively look for opportunities to improve the effectiveness and efficiency of the RRF's processes and outcomes;
• Perform other related responsibilities as requested by the direct supervisor(s).

REQUIRED QUALIFICATIONS

• Education: A bachelor's and master’s degree in pharmacy, health sciences, public health, business administration, Supply Chain Management, public administration, economics, industrial engineering, epidemiology, or any other relevant field related to health suppliers forecasting. 

The incumbent will : 

• Provide technical support to countries in the development, implementation and monitoring and evaluation of policies and strategies to improve preparedness and response to VPD outbreaks and support to the immunization programmes through the following:
• Support the development of evidence-based policies, strategies and tools to improve surveillance performance for timely detection of VPD events through the use of data;
• Support regular in-depth analysis of data and information to elucidate the burden and deep epidemiology (hotspot analysis and mapping, time-space analysis based on patterns) of VPDs in the region to generate evidence to inform preparedness and response strategies;
• Proactively support predictive modelling, conduct risk assessment and monitor VPD indicators and triangulation of information to guide VPD preparedness and response; 
• Support the development of outbreak-readiness tools and response plans for countries at national and sub-national levels for the update/review of countries in collaboration with vaccine focal persons within regional, IST and WCO;
• Contribute and support the capacity building of countries teams in VPD risk assessment, outbreak investigation, outbreak preparedness and response, and documentation of outbreaks;
• Support countries in the preparation, implementation and evaluation of VPDs outbreak response by proactively supporting monitoring of readiness, intra-actions reviews and after action reviews;
• Support countries in the process of validation of elimination/ eradication of VPDs;
• Collaborate with other programmes to promote and support the adoption and implementation of innovations, particularly in the optimization and digitalization of surveillance systems, and risk assessment and outbreak preparedness;
• Contribute to the development and maintenance of up-to-date regional, sub-regional and national databases for VPD outbreaks’ readiness and response as part of the development of new/improved tools and strategies;
• Facilitate cross-border collaboration on VPD outbreak preparedness and response 
• Perform other related responsibilities as assigned, including replacing and backstopping for others as required.

REQUIRED QUALIFICATIONS

Education

• Essential: Master’s degree in medicine, public health, epidemiology or related field.
• Desirable: Post-graduate training or PhD in epidemiology, vaccinology, immunology, infectious or communicable diseases, and/or monitoring and evaluation.
• Specialized training in infectious disease epidemiology and outbreak response.

Experience
Essential: A minimum of seven (07) years of experience in developing, designing, and implementing public health programmes, especially managing disease surveillance, outbreak investigation and response as well as setting up sentinel surveillance.

Desirable: 

• Work experiences that are diverse, incorporating private sector, NGOs, other UN, or governmental Health related agencies will be an advantage.
• Experience in policy formulation and strategic planning 
• Experience in resources mobilization and partnership coordination 
• Good understanding of the IDSR and ERF frameworks
• Sound strategic and tactical thinking with ability to formulate clear comprehensive policies, strategies and plans.
• Organizational skills with ability to multi-task and produce results under pressure.
• Excellent interpersonal with proven ability to communicate in a clear and effective way, with tact, diplomacy and courtesy.
• Authoritative and comprehensive knowledge of the theory, principles, methods and techniques in international emergency risk management and humanitarian response, with a broad-based understanding of its growing complexity including knowledge of the workings of relevant international policy-setting bodies.
• Conduct field investigation for outbreak verification, risk assessment and provide technical support for rapid public health response to public health emergencies emanating from known or unknown disease pathogens.

DESCRIPTION OF DUTIES

• Under the direct supervision of the PAHO/WHO Representative (PWR)and the general supervision of the Director, Health Emergencies (PHE), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:
• Lead and provide specialist technical guidance to national authorities in, and coordinate all aspects of, the PAHO Health Emergencies (PHE) program, at the country level, to enhance the national capability in preparedness and response to emerging infectious diseases, outbreaks, and health emergencies from all hazards;
• Ensure the concerted approach of PAHO in the areas of emergency risk management, country preparedness and International Health Regulations (IHR), risk and situation assessments and infectious hazards management;
• Collaborate with and guide relevant ministries and other stakeholders to undertake gap analyses in relevant areas of work for emergency preparedness and management and to develop/revise national strategies and a national multi-hazard, health emergency preparedness and response plan;
• Prepare a national risk profile, assessing and mapping existing and emerging national health risks as well as populations vulnerable to, or affected by, prioritized risks, their coping capacities and health needs;
• Coordinate the identification of resource needs and funding gaps for health-sector risk reduction, preparedness, and response for vulnerable / affected populations, advocating with and mobilizing required resources from partners and donors;
• Manage the assessment of capacities and national, competency development systems, and recommend, plan and facilitate the implementation of appropriate measures and training for strengthening core capacities under International Health Regulations including to manage identified risks; effectively monitor and evaluate processes, outcomes and the impact of response and recovery interventions;
• Guide the national health authorities and partners in the establishment or strengthening of emergency health care systems to ensure the provision of a range of critical emergency health care services;
• Guide the work of the country office and national- and state-level governmental authorities on policy formulation and the building of core capacities for early detection, verification and rapid response to epidemics and other public health events of international concern, as required in the International Health Regulations (IHR) 2005;
• Enhance national capacities in forecasting and detection systems during emergencies, including laboratory surveillance;
• Promote PAHO’s position and influence national health authorities to develop infection prevention and control programs in health care facilities, particularly focusing on health facilities preparedness and response to epidemics and pandemics;
• Participate and build country office capacity in the organization-wide, event-management system and PAHO’s disaster risk reduction and response operations through risk assessment and response activities for unusual health events;
• Manage the knowledge capture from policy, strategic and field interventions, and ensure its dissemination;
• Represent PAHO in inter-agency meetings and external forums related to WHO epidemics and emergency preparedness and response;
• Act as first-line emergency responder in case of a country emergency in line with the PAHO Policy and procedures for Institutional Response to Emergencies and Disasters and serve as/or support the Incident Manager in the country in case of a graded emergency. Collaborate with other UN agencies and provide health expertise and required information, Support UN emergency teams, where relevant and in close collaboration with the Regional Office; Serve as a member of Regional Health Disaster Response Team;
• Participate in the formulation and negotiation of, and consultation on, project proposals funded by external agencies; collaborate in the implementation, monitoring and reporting of those projects; contribute to the preparation of the Representation´s Biennial Work Plan (BWP) and the execution of international cooperation, including the analysis of political, technical and socioeconomic realities;
• When called upon to directly supervise staff, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
• Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

Education:

• Essential:  A university degree in a health, social, or environmental science and a master’s degree in a health science, public health, or in a discipline related to emergency and disaster management from a recognized institution.
• Desirable:  A degree in medicine or specialized training in emergency and outbreak management or specific training in humanitarian response, disaster preparedness, or risk reduction would be an asset.

Experience:

• Essential: Nine years of combined national and international experience in a managerial position in public health, social services, or disaster management (prevention, mitigation, preparedness, response and recovery).
• Desirable:  Experience in the UN System with knowledge of inter-agency mechanisms in the area of national and international preparedness for and response to health emergencies would be an asset. Field experience in public health programs or emergency management programs in developing countries, including coordination of large-scale public health projects, would be an asset.

Description Of Duties
Under the technical guidance of the Director, Noncommunicable Diseases and Mental Health (NMH) and the direct supervision of the PAHO/WHO Representative (PWR), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

• Provide leadership and serve as country focal point for matters related to noncommunicable diseases, including Nutrition and Food Safety; Tobacco and Reduction of Other Non-Communicable Disease Risk Factors; Violence, road safety or Injuries, Rehabilitation and Disabilities, and mental health and substance use, ensuring that the activities are carried out efficiently and effectively;
• Provide technical expertise to advise the government and national stakeholders on the development of national strategies and policies and the formulation, management, and implementation of the respective NMH work program(s);
• Coordinate the adaptation and implementation of evidence-based norms, standards, guidelines, and tools in the broad program areas related to noncommunicable diseases;
• Develop and monitor NMH work plans and budgets, and follow up on the implementation of planned activities, in consultation with national counterparts;
• Mobilize and optimize resources for the respective projects and programs including through partnerships with donors and development partners (United Nations, other multilateral and bilateral);
• Develop, coordinate and implement programs for capacity building in the respective NMH areas;
• Establish innovative action plans for the inclusion of noncommunicable disease prevention and control and mental health interventions across the life course and continuum of care;
• Advise on and ensure the adoption of norms, standards, guidelines and tools to support the implementation of NMH projects;
• Manage the operational aspects of related operational research, surveillance, epidemiology and health surveys for noncommunicable diseases;
• Guide and facilitate the implementation of projects for the control of the respective diseases, including the procurement of safe, efficacious, and affordable medicines and technologies; guide the documenting and dissemination of best practices and partners' experiences;
• Analyze and evaluate a diverse range of data and information related to noncommunicable diseases and mental health and the implementation of preventative and control measures;
• Monitor the national burden of noncommunicable diseases, risk factors, and mental health especially through health information systems and health research activities.
• Act as a technical advisor to the public concerning noncommunicable diseases in the country; and establish new community outreach activities concerning the prevention, control, diagnosis, and treatment of noncommunicable diseases and mental health;
• Advocate, build and strengthen partnerships and networks to enhance multi-sectoral collaboration and mobilize resources to address integrated, noncommunicable disease prevention and control, including mental health;
• Participate in the formulation and negotiation of, and consultation on, project proposals funded by external agencies; collaborate in the implementation, monitoring and reporting of those projects; contribute to the preparation of the Representation´s Biennial Work Plan (BWP) and the execution of international cooperation, including the analysis of political, technical and socioeconomic realities;
• When called upon to directly supervise staff, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
• Perform other related duties, as assigned.

REQUIRED QUALIFICATIONS

• Essential: A university degree in a health-related profession and a master’s degree in public health or in any other area related to the functions of the post, from a recognized institution.
• Desirable: A degree in medicine would be an asset.

Experience

• Essential: Nine years of combined national and international professional experience in the development and evaluation of programs for prevention and control of NCDs, including disease surveillance and health care planning; management of health services for NCDs, including in primary and secondary health care settings as well as experience in inter-sectoral approaches to address the underlying determinants essential for noncommunicable diseases.

Description Of Duties
Under the technical guidance of the Director, Evidence and Intelligence for Action in Health (EIH), the direct supervision of the Unit Chief, Information Systems and Digital Health (IS/EIH), and the administrative supervision of the PAHO/WHO Representative (PWR), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:

• Manage PAHO’s Information Systems, Health Intelligence, and Digital Health program at subregional level; provide technical cooperation and technical, policy, strategic and programmatic advice for the implementation of the Regional Roadmap for the Digital Transformation of the Health Sector, including the Information Systems for Health initiative for the Americas;
• Provide technical and policy advice and guidance in the areas of Information Systems and Digital Health, information technologies and data management; advise on project development and program activities required for the operationalization and accessibility of tools and platforms following the mandates and policies of the Organization;
• Provide technical advice in the implementation of the PAHO Health Information Platform (PLISA) project, in accordance with the technical standards established for information systems and data governance by the Organization;
• Collaborate in the process of implementing mechanisms that facilitate the development of comprehensive information systems platforms and information tools, including vital statistics, that allow the integration of data, information and knowledge from areas and programs across the Organization to facilitate access to data from health and development partners;
• Develop and implement innovative and more efficient ways for communication and disseminating data, information, and knowledge in and outside the Organization;
• Develop and/or update guidance documents, tools and capacity building materials to support the implementation of the projects, as needed;
• Provide technical, strategic and policy advice, in the areas of information systems, data management, data science, big data, behavioral sciences and infodemic management for the Organization and Member States, in collaboration with other technical entities;
• Provide technical advice and guidance for the implementation of Telehealth initiatives;
• Provide technical advice to PAHO’s entities to maintain their information up to date and conduct periodic analysis as appropriate;
• Advise and support governments and relevant institutions on the enhancement of national capacities in health data management and real-time analysis of health intelligence data;
• Serve as focal point for all internal and external requests related to subregional and country-specific data. As needed, ensure government agreement for the use and dissemination of such data;
• Collaborate with relevant authorities on the development and maintenance of a national system for comprehensive data collection and trend analysis of public health events;
• Act as the main liaison between government and PAHO/WHO (all levels) on country-specific data gathering, management and use, and dissemination of PAHO and WHO-generated data and data analysis;
• Coordinate with relevant national stakeholders on knowledge translation initiatives in support of the country’s needs;
• Participate in the formulation and negotiation of, and consultation on, project proposals funded by external agencies; collaborate in the implementation, monitoring and reporting of those projects; contribute to the preparation of the Representation´s Biennial Work Plan (BWP) and the execution of international cooperation, including the analysis of political, technical and socioeconomic realities;
• When called upon to directly supervise staff, establish clear work objectives, conduct timely and effective performance appraisals, provide coaching and feedback, and support staff development opportunities;
• Perform other related duties, as assigned.

Education
REQUIRED QUALIFICATIONS

• Essential: A bachelor’s degree in medicine, public health, information systems, digital science, or related area and a master’s degree in information management, public health informatics, information sciences, information technology or a related field from a recognized university.
• Desirable: A master’s degree in public health, health systems organization, epidemiology or a related area would be an asset.

Experience

• Essential: Nine years of combined national and international progressively responsible experience in the management and operation of information systems, health analysis, and digital health projects, including networking with partners, production of scientific and technical tools, resource mobilization and the management of scientific and technical networks and strategic partners.
• Desirable: At least five years of experience in resource mobilization and in the management of important grants would be an asset.

Skills

PAHO Competencies:

• Overall attitude at work: Maintains integrity and takes a clear ethical approach and stance; demonstrates commitment to the Organization’s mandate and promotes the values of the Organization in daily work and behavior; is accountable for work carried out in line with own role and responsibilities; is respectful towards, and trusted by, colleagues and counterparts.
• Respecting and promoting individual and cultural differences: Relate well to diversity in others and capitalize on such diversity - Relates well to diversity in others and capitalizes on such diversity. Treats all people with dignity and respect. Relates well to people with different cultures, gender, orientations, backgrounds and/or positions; examines own behavior to avoid stereotypical responses; considers issues from the perspective of others and values their diversity.
• Teamwork: Collaborate and cooperate with others - Works collaboratively with team members and counterparts to achieve and build rapport; helps others when asked; accepts joint responsibility for the team’s successes and shortcomings.
• Communication: Write effectively/Share knowledge - Writes down ideas in a clear, structured, logical and credible way; drafts and supports the development of guidelines, policies and procedures. Shares relevant information openly and ensures that the shared information is understood; considers knowledge sharing as a constructive working method and demonstrates awareness of the Organization.
• Producing Results: Work efficiently and independently/Deliver quality results - Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs. Aligns projects with Organization’s mission and objectives. Consistently solves own and team’s problems effectively as needed. Proactively engages in projects and initiatives, accepting demanding goals, in line with Organizational Strategies and Program of Work. Demonstrates accountability for work of team and sets an example, while explicitly articulating lessons learnt for own and team’s benefit.
• Ensuring effective use of resources: Strategize and set clear objectives/Monitor progress and use resources well - Sets specific, measurable, attainable, realistic and timely objectives for own team and/or the Organization; systematically analyses and anticipates priority projects for own team and allocates necessary resources to achieve them; identifies the cross-Organizational resources needed for large- scale projects in line with key Organizational objectives. Anticipates foreseeable changes and adapts own and team’s projects in the face of unforeseen circumstances and/ or challenges; creates measures and criteria to monitor progress of overall projects against key Organizational objectives; creates cost-effective solutions for the Organization.
• Building and promoting partnerships across the Organization and beyond: Develop networks and partnerships and encourage collaboration - Builds and negotiates strategic partnerships and alliances with a wide range of key stakeholders to ensure Organizational results and success. Creates innovative opportunities for promoting synergies inside and outside the Organization to improve Organizational success.

Technical Expertise

• Extensive progressive expertise at a senior level in information systems and digital health, technical information production, communication, and dissemination techniques.
• Theoretical and practical expertise in all aspects related to information systems and digital health, and dissemination techniques and methods to include alternative ways to promote knowledge management.
• Ability to analyze current information networks, systems and portals; capability to develop and plan innovative and appropriate solutions for improvement.
• Seasoned expertise in the collection, analysis, and interpretation of epidemiological and event-based surveillance data.
• Ability to develop indicators and metrics, collect and analyze data, and present findings to authorities and decision makers.
• Expertise in transforming analyses into briefing documents and other technical and policy materials for senior leadership.
• Technical expertise in evaluation of national vital statistics systems and the development and implementation of strategies to improve data quality and coverage. Demonstrated skills to develop public-health guidelines and other knowledge translation initiatives.
• Strong inter-personal skills, diplomacy, and tact to effectively communicate with senior level health officials in public and private sector and civil society, multiple stakeholders and professionals from diverse cultural backgrounds.
• Strong professional oral and writing skills including the development of reports, oral presentations, and technical/persuasive documents for consideration at the highest levels of the Organization.
• Ability to lead and coordinate multidisciplinary teams, projects, and programs.

Languages

For Spanish-speaking countries:

• Very good knowledge of English or Spanish, with a working knowledge of the other language. A working knowledge of Spanish and/or French would be an asset.

For English-speaking Countries

• Very good knowledge of English. A working knowledge of Spanish and/or French would be an asset.

IT Skills

• Demonstrated ability to effectively understand new and evolving IT and digital health solutions, as well as new Business Intelligence and Artificial Intelligence tools and models. Other IT skills and knowledge of IT applications such as Office 365, OneDrive, PowerPoint, SharePoint, and Word and virtual conference and collaborative tools such as Zoom, Skye for business, Team, Slido, etc, are considered essential.

Scope of work

• Reporting to the WHO Senior Advisor- SRHR, the Consultant will support to MOH to review the PAC Package (PAC pocket guide, training package, and PAC register) and align with other updated reproductive health guidelines and policies within a time-bound framework. To achieve this, the consultant will:
• Prepare and submit an inception report and discuss the expected deliverables to the MoH. The report should outline timelines, methodology, key definitions, preliminary list of key resources and source materials, stakeholder mapping and consultation plan, review draft structure.
• Develop evidence to address gaps.  
• Design and facilitate/co-lead stakeholder consultative and writing workshops with the MOH team leads.
• Define the anticipated scope of the work through a consultative process with MNH technical working groups, key stakeholders, and MNH/ FP partners for consensus. 
• Review and analyze research, key documents, and reports to include best practices, strengths, and weaknesses of the previous PAC Package
• Write workshop reports and share them with the MOH and WHO team.
• Document, synthesize, and consolidate stakeholder feedback and inputs during the writing workshops.
• Review the PAC Package
• Present the drafts to MNH key stakeholders TWG for validation and approval after necessary revisions. 
• Plan and facilitate the validation meeting with relevant stakeholders on the draft PAC Package.
• Present finalized drafts to MOH in soft copy Word, PDF, and slides summary for dissemination

Deliverables

• The consultant will be expected to deliver the outputs below, respecting the standards set by Ministry of Health: 
• Detailed Inception report 
• Detailed stakeholders’ consultations and writing workshop reports 
• A comprehensive report of desktop review and analysis 
• Detailed validation workshop report
• A summary report of the whole assignment  
• Clean revised PAC Package documents in soft copy (Word, PDF)
• A concise PowerPoint Presentation of the revised PAC Package including the PAC Daily Activity Register

Educational Qualifications: 
Essential: 

• A Master’s Degree in Medicine (Obstetrics Gynaecology), nursing or RH Clinical Medicine, public health, or related postgraduate qualifications.

Experience
Essential:

• At least 10 years’ experience working in reproductive health-related field in Kenya or Africa with at least 5 years in the development, planning and management of RH programs, with practical experience at the County or National level. 
• Experience working with Ministry of Health at national and/or County is a Must.

 Background 

Post-abortion care (PAC) in Kenya is an essential component of reproductive healthcare services aimed at addressing the complications arising from unsafe abortions, as well as providing support to women who have undergone abortions, whether spontaneous or induced. Access to comprehensive reproductive healthcare services, including post-abortion care, can be limited, particularly in rural and underserved areas. According to the KHIS, the number of clients seeking PAC services offered in public health facilities has increased over the years. To improve the quality of PAC services, the MOH developed the Post Abortion Care Package – which comprises of the PAC Pocket handbook Guide, training package – curriculum, training manuals, logbook, and PAC Register. The aim was to promote consistency and uniformity in the delivery of post-abortion care services across different healthcare facilities and providers while ensuring the provision of high-quality, evidence-based post-abortion care services that meet the needs of women in Kenya. The PAC Package has been a fundamental resource in guiding the provision of PAC services in the country. 

WHO proposes to engage a national consultant to provide technical guidance, leadership, and support the review process of the PAC Package (PAC pocket guide, training package, and PAC register) and align with other updated reproductive health guidelines and policies; by leading stakeholder engagement, key informant interviews, review/drafting workshops and consolidating the inputs and feedback from stakeholders into a final draft document for validation. The consultant will lead the exercise and will be responsible for ensuring the integrity of the documents produced by close collaboration with the Ministry of Health, work closely with the MoH MNH Technical Working Group, MNH Program Manager and the WHO Kenya Senior SRHR Advisor, and key stakeholders during the review process.

Deliverables
Scope of work

• Reporting to the WHO Senior Advisor- SRHR, the Consultant will support to MOH to review the PAC Package (PAC pocket guide, training package, and PAC register) and align with other updated reproductive health guidelines and policies within a time-bound framework. To achieve this, the consultant will:
• Prepare and submit an inception report and discuss the expected deliverables to the MoH. The report should outline timelines, methodology, key definitions, preliminary list of key resources and source materials, stakeholder mapping and consultation plan, review draft structure.
• Develop evidence to address gaps.  
• Design and facilitate/co-lead stakeholder consultative and writing workshops with the MOH team leads.
• Define the anticipated scope of the work through a consultative process with MNH technical working groups, key stakeholders, and MNH/ FP partners for consensus. 
• Review and analyze research, key documents, and reports to include best practices, strengths, and weaknesses of the previous PAC Package
• Write workshop reports and share them with the MOH and WHO team.
• Document, synthesize, and consolidate stakeholder feedback and inputs during the writing workshops.
• Review the PAC Package
• Present the drafts to MNH key stakeholders TWG for validation and approval after necessary revisions. 
• Plan and facilitate the validation meeting with relevant stakeholders on the draft PAC Package.
• Present finalized drafts to MOH in soft copy Word, PDF, and slides summary for dissemination

Deliverables

• The consultant will be expected to deliver the outputs below, respecting the standards set by Ministry of Health: 
• Detailed Inception report 
• Detailed stakeholders’ consultations and writing workshop reports 
• A comprehensive report of desktop review and analysis 
• Detailed validation workshop report
• A summary report of the whole assignment  
• Clean revised PAC Package documents in soft copy (Word, PDF)
• A concise PowerPoint Presentation of the revised PAC Package including the PAC Daily Activity Register

Qualifications, experience, skills, and languages
Educational Qualifications: 
Essential: 

• A Master’s Degree in Medicine (Obstetrics Gynaecology), nursing or RH Clinical Medicine, public health, or related postgraduate qualifications.

Experience
Essential:

• At least 10 years’ experience working in reproductive health-related field in Kenya or Africa with at least 5 years in the development, planning and management of RH programs, with practical experience at the County or National level. 
• Experience working with Ministry of Health at national and/or County is a Must.

Desirable

• Experience managing and facilitating writing workshops.
• Good understanding of the Kenya health sector and context 

Skills

• Ability to manage, work with various stakeholders and deliver within short timelines.
• Self-motivated, organized, and detail-oriented team player who can participate in collaborative instructional development processes and activities, is able to work independently, and has strong intellectual and analytical skills.
• Must be able to work independently with excellent demonstrated teamwork and coordination skills 
• Experience in working in culturally diverse contexts 

Languages and level required.

• Essential: Excellent written and verbal communication skills in English and Swahili. 

Technical Supervision 

• Senior Advisor - Sexual Reproductive Health & Rights (SRHR)
• WHO Kenya Country Office
• UN Gigiri Complex, Block P

The incumbent will be expected to perform the following duties:

• Utilize social media analytics tools to gather insights, analyze social trends, segment audiences, and develop strategies to mitigate the spread of misinformation and disinformation in the African region (francophone countries)
• Monitor and provide real-time data and robust analytics on media coverage in relation to WHO’s programmatic priorities and humanitarian emergencies to better understand audience’s perception on key issues such as vaccination, in relation to key performance indicators, including the volume of media coverage, sentiment analysis, engagement metrics, conversation drivers, among other key metrics.
• Generate reports with key trends and insights to present to senior management teams, colleagues and partners from the African region, providing a quick overview of the coverage of interest for presentation and alert reports.
• Collaborate with the communication team to develop social media strategies that align with social listening findings and utilize social listening insights to refine messaging strategies and enhance predictive intelligence.
• Collaborate with cross-functional teams, including content creators, designers, and developers, to ensure cohesive and impactful social media campaigns. 
• Engage with Infodemic managers, partners, team members to help identify the most concerning trends and triangulate information on a weekly basis. 
• Support capacity building activities at country and regional level on social listening, infodemic insights generation and reporting, and broader infodemic management for Francophone countries in line with Infodemic Management HQ training guidelines and packages.
• Provide technical guidance to country counterparts as requested.

Educational Qualifications:

Essential: First university degree in communications, journalism, sociology, anthropology, social sciences or related field. 
Desirable: A master’s degree in communications, public health or related field.

Essential

• Minimum of 2 years in infodemic management/health communication or risk communication and community engagement with demonstrated work in social listening or data analysis or equivalent. 
• Experience conducting training and capacity building activities in support of country offices in social listening and infodemic management.

The incumbent will be expected to perform the following duties: 

• Utilize social media analytics tools to gather insights, analyze social trends, segment audiences, and develop strategies to mitigate the spread of misinformation and disinformation in the African region.
•  Monitor and provide real-time data and robust analytics on media coverage in relation to WHO’s programmatic priorities and humanitarian emergencies to better understand audience’s perception on key issues such as vaccination, in relation to key performance indicators, including the volume of media coverage, sentiment analysis, engagement metrics, conversation drivers, among other key metrics.
• Generate reports with key trends and insights to present to senior management teams, colleagues and partners from the African region. Ability to summarize the social listening data to describe the trend, source, why this trend is important for public health actors and its implications on public health interventions.
• Collaborate with the communication team to develop social media strategies that align with social listening findings and utilize social listening insights to refine messaging strategies and enhance predictive intelligence.
• Collaborate with cross-functional teams, including content creators, designers, and developers, to ensure cohesive and impactful social media campaigns.
• Engage with Infodemic managers, AIRA partners and team members to help identify the most concerning trends and triangulate information on a weekly basis, considering also community feedback gathered at the country level.
• Engage regularly with ESAR RCCE WG and subsequent SWGs in joint infodemic insights generation and debunks.
• Provide tutorials to WHO staff and health partners on social listening if needed. 

Essential

• First university degree in communications, journalism, sociology, anthropology, social sciences or related field.

Desirable

• A master’s degree in communications, public health or related field

Essential 

• Minimum of 2 years in infodemic management/health communication or risk communication and community engagement with demonstrated work in social listening or data analysis or equivalent.

Desirable

• Experience conducting training and capacity building activities in support of country offices in social listening and infodemic management.