World Bank Careers

Role & Responsibilities: 

• The IO’s work will involve the implementation of advisory mandates of a variety of types, including business development, interactions with clients, supervising consultant hiring, preparing and delivering presentations, overseeing technical and legal due diligence, and undertaking/supervising financial modeling, develop transaction options structuring, support the drafting of bidding documents and the management of the bidding processes, interacting with investors and participation in negotiations, as appropriate. Duties will include, but will not be limited to:  
• Contribute to origination and marketing activities across the Eastern Africa region (EA), managing marketing activity in assigned countries/strategic areas, including collaborating with other WBG teams to identify opportunities based on country strategies and market creation potential; 
• Develop new client relationships and project leads in EA; 
• Understand the legal and regulatory impediments for private sector participation in EA infrastructure sectors and work closely with the other parts of the WBG to overcome these; 
• If appropriate, undertake project scoping to assess potential projects’ feasibility, and lead on the origination and marketing activities, e.g. supervision of proposal preparation, mandate negotiation with clients, etc.; 
• Prepare/review memos and documentation for internal approval and consultant procurement processes, as well as managing project budget; 
• Lead the day-to-day management of project teams working on sell-side PPP mandates, including the management of legal, technical, environmental, etc. consultants and review legal and technical outputs, reports and other analysis/recommendations;  
• Develop transaction structure options for PPP projects, provide innovative solutions and present recommendations to IFC management and clients; 
• Participate/lead meetings with government clients and investors; 
• Organize and manage the tendering process of projects, including marketing of projects, electing prequalification criteria and other transaction parameters, requests for qualification, project award and negotiation of project agreements leading to closing deals; 
• Develop, coach, motivate and manage junior members of the team; 
• As appropriate, participate in the development and implementation of upstream activities in line with IFC 3.0 to create, deepen and expand markets with the regional and global team from across IFC and the WBG; 
• As appropriate, work closely with EA Hub Lead and EA TL group on sub-regional strategy, origination activities, and HR/staffing related matters; 
• Potential support/intervention on Corporate Finance related mandates, both in terms of origination as well as execution; 
• As appropriate, coordinate with different WBG groups to assess opportunities for PPPs in the WBG operations;  
• Assist in other projects or strategy related activities as the need may arise. 

Selection Criteria

• MBA or equivalent Post Graduate degree in business, finance or economics; 
• Solid and relevant experience of at least 7-10 years gained either in project finance, corporate finance, M&A and privatizations, or private equity funds in infrastructure; 
• Minimum 2-3 years of experience of sell-side PPP advisory is considered a plus; 
• Knowledge of overall infrastructure sector trends and experience in infrastructure transactions/PPPs preferably in Africa, with a proven track record; 
• Business development and client relationship skills, track record and ability to focus on clients’ needs effectively; 
• Strong track record of contractual and/or deal closings of infrastructure transactions; 
• Strong existing relationships with government officials, project developers, and investors and experience in dealing with all these multiple stakeholders of infrastructure projects. Such relationships in the infrastructure space in Africa is preferred; 
• Ability to manage teams in multiple transactions, delivering high quality work within deadlines, and to meet team objectives; 
• Strong analytical and financial modeling/structuring skills and demonstrated ability to: 
• Lead a variety of transaction advisory, including debt and equity transactions; 
• Independently develop financial models and sound financial analysis to support structuring options, proactively addressing and resolving client challenges with a solution-focused approach; 
• Structure/restructure transactions to ensure prudent and sustainable risk sharing among all parties. 
• Strong analytical and conceptual skills and ability to communicate ideas clearly and confidently (written and oral); 
• Proven experience building productive relationships and fostering open communication across diverse teams and organizations to share knowledge and resources. 
• Ability to operate in large, culturally diverse and geographically dispersed teams; 
• Ability to work under pressure and deliver high quality work within deadlines to meet team objectives; 
• Strong commitment to project success, delivering high quality work. 
• Willingness and ability to travel on short notice and frequently, as required; and 
• Excellent oral and written communication skills in English, and French [preferred]. 

The selected candidate will be responsible for delivering market-creating client solutions by leveraging local and regional resources.  In this respect, the focus will be to ensure that CAE programs are responsive to IFC’s strategic priorities, and focused in countries and sectors to enable and create private investment opportunities. The Senior Operations Officer will be part of the sub-regional CAE leadership team and will work closely across all core functions of CAE.

Client and Stakeholder Management:

• Responsible for new business development in line with client and market needs; lead key sector diagnostics with the client and work closely with country and sector economists and industry specialists in shaping innovative and impactful CAE advisory engagements aligned with IFC country priorities. 
• Engage and communicate with senior levels of the Government and private sector; to identify and articulate the case for improvements to the business environment to unlock investment potential and promote, attract and sustain private investments – both domestic and foreign. 
• Provide technical oversight of the CAE programs in Kenya as well as other countries in the region quality and consistency of approach. 
• Work collaboratively with Investment/Advisory Anchors across Industry teams to align advisory to help build a pipeline of private investment opportunities and provide solutions to key clients. 
• Engage with the relevant teams at the World Bank and IFC to identify, articulate and make the case for systemic reforms needed to unlock new markets and new job creating investment opportunities and to work collaboratively with IFC Upstream teams and CMUs. 

Design and Operationalize Solutions:

• Review and contribute to the development and approval of relevant project documents and client deliverables to ensure standards and objectives are met in line with IFC Advisory Governance; 
• Participate in senior level client meetings to provide technical advice and monitor progress in implementing investment climate reforms.
• Leverage relationships with Government officials, private sector and World Bank Group staff to design and implement reforms using existing or new projects and tools to support reform implementation.  
• Improve the design and delivery of client solutions by incorporating global good practices and lessons from past. Proactively partner with results team in developing appropriate theories of change and results frameworks and indicators to strengthen the development impact and sustainability of client solutions and continuously learn from client projects/ engagements. 
• Ensure high quality of project supervision and completion documents and provide quality control over client deliverables and efficient use of financial resources. Moreover, support client in implementing recommendations and help trouble shoot as needed.

Create and Share Knowledge:

• Identify and participate in conferences to showcase IFC offerings and value proposition, which includes serving as panelist/ moderator for internal and external events.
• Host knowledge transfer sessions across the region, 
• Conduct research to shape ongoing and future offerings in investment climate reform and develop new tools and guidance to incorporate internal and external best practices.

Build Capacity:

• Design and deliver training and communication strategy for Investment and Advisory staff to better enable them to be advocates of CAE programs, and for external stakeholders to generate interest in investment climate reforms and understanding of why it is important/ advantageous to businesses, community and/or economy.
• Drive strengthening the value proposition of Advisory products through embracing new trends and partnerships. 
• Help build a bench strength of experts and consultants in the thematic areas of leadership across the region.

Staff Supervision:

• Oversee/ supervise assigned staff and consultants.
• Develop technical capabilities of the assigned staff and members of the broader practice group team through mentoring, coaching, structured training program and by providing on-the-job learning opportunities.
• Ensure quality control of work products and outputs
• Determine resources needed to support projects and ensure efficient/ effective use of resources.
• Manage project budgets and align staffing needs. 

Selection Criteria

• Master’s degree in Economics, Law, Finance, Business or a closely related field. 
• At least 12-15 years’ experience in private sector development, with a focus on delivering IFC government facing advisory programs and experience in legal/regulatory reforms in at least 2 regions and across a variety of IDA and FCS markets. Extensive experience in engaging very senior levels of government in design and delivery of IFC advisory programs.
• Strong skills and demonstrated track record in delivering impact through advisory engagements in the area of business enabling/investment climate reform. Previous experience on sector specific engagements that leverage technology or climate solutions would be an added advantage.  
• Robust understanding of IFC and WBG products/ instruments and where there are opportunities for cross-organizational collaboration. Demonstrable experience working on IFC and WBG products will be an advantage, including experience of leading or supporting cross industry engagements.   
• Able to design, negotiate and lead efforts to develop client offerings that reflect in-depth knowledge of thematic area and understanding of business case for how thematic focus will help client to improve their business.
• Able to identify how changes in markets, business climate, regulations or emergence of new/ successful innovators/ disruptors may create new opportunities for IFC to accelerate its mandate in a thematic area.
• Able to design research and analytical projects of complex projects to credibly produce new understanding of a thematic issue and/or potential opportunities to unlock new markets or new streams of business. A strategic mindset that can develop innovative programs within a cross industry narrative and  proactively forge partnerships; both internal and external. 
• Excellent knowledge of Word, Excel, PowerPoint and aptitude to learn new systems is a must.  Ability to use project management systems is a plus. Proficiency in use of IFC tools such as Iportal would be an added asset. 
• Excellent written, verbal communication and presentation skills plus fluency in English is must.

The Position – Senior Social Development Specialist

SAES2 seeks to hire a Senior Social Development Specialist to lead social risk management in the Bank’s operations in Kenya and Somalia, and to provide technical and programmatic support towards enhancing country systems for social and environmental risks management, citizen engagement and social accountability, social inclusion, social resilience and empowerment in World Bank supported operations. The Senior Social Development Specialist will be based in Nairobi, kenya, work closely with the Regional Standards Coordinator (RSC) and SSI CMU Coordinator and report directly to the SAES2 Practice Manager. The Candidate is also expected to work closely with the CMU and task teams in the country. 

The incumbent will be part of a team of six social development specialists across the Country Management Unit (CMU), overseeing one of the Africa region's largest International Development Association (IDA) portfolios. 

Duties and Accountabilities:

As a core member of World Bank Task Teams, the Senior Social Development Specialist will advise teams and clients in various sectors, and support project designs and implementation, making sure that Bank-assisted projects are inclusive and present clear and implementable measures for addressing social risks whilst enhancing the social development outcomes in East Africa. The specialist will lead and promote social inclusion agenda in the design and implementation of projects in East Africa.

The Specialist will have the following key responsibilities:

• Advice task teams and clients in the public and private sectors on the Bank’s Environment and Social Framework (ESF) and Operational Policies, especially OP 4.03, social risks management and social benefits optimization across sectors throughout the project cycle.
• Provide technical and operational support to clients in operationalizing the Bank’s social standards, focusing on land acquisition and involuntary resettlement, Stakeholder engagement and consultation, grievance redress mechanisms, Indigenous Peoples (IPs) and cultural heritage.
• Undertake social due diligence and prepare Environmental and Social Risks Review Summaries (ESRS) for new projects and relevant social section of Project Appraisal Documents, Project Operational Manual and/or Environmental, Social, Health and Safety Risk Management Manual, and complete necessary administrative activities used by the Bank to track and monitor social and environmental performance of projects.
• Undertake policy dialogue with borrowers on social sustainability and standards issues and advise counterparts on technical options for social development, particularly in relation to land acquisition and involuntary resettlement; indigenous peoples and other vulnerable and disadvantaged groups; labor management; community health and safety; cultural heritage; stakeholder engagement; grievance redressal; gender mainstreaming; and Sexual Exploitation and Abuse/Sexual Harassment (SEA/SH).  
• Lead or contribute to SSI-led analytical and operational engagements, carry out policy dialogue in Kenya and Somalia, and social risk management, including engagements with internal and external clients on SSI business opportunities.
• Provide technical support to government agencies in implementing Bank financed projects in due diligence, preparing and implementing social risks management plans in accordance with the Bank’s ESF/policy requirements. These include social risks management plans such as the Environmental and Social Commitment Plan (ESCP), social assessments, stakeholder engagement plans (SEP), labor management procedures (LMP), plans for inclusion of historically underserved traditional local communities, resettlement action plans (RAP), environmental and social impact assessments (ESIA), gender based violence risk assessment and action plan with a focus on Sexual Exploitation and Abuse (SEA) and Sexual Harassment (SH), and environmental and social management plans (ESMPs) as determined by the needs and impacts of a project, and Grievance Redress Mechanism (GRM).
• Provide timely, expert technical reviews of social assessment products and other E&S instruments prepared by clients for other Bank Global Practices, such as energy and infrastructure, Water, Health, Urban Development, private sector development, and others as needed. In this regard, provide timely feedback and suggestions to clients on measures for ensuring such instruments are in line with the Bank’s Environmental and Social Standards.
• Participate in project preparation, appraisal, and supervision activities of project implementation, including operational missions and providing inputs related to social performance of projects into the mission Aid Memoirs (Ams), and support the resolution of emerging issues to ensure results on the ground and project implementation progress.
• Supervise the work of consultants and technical specialists to ensure consistency and conformity to Bank standards and requirements. 
• Ensure timely reporting on SSI activities, including ESF, proactive monitoring, management, and preparation of relevant social risks management briefs.
• Support, mentor, and coach other Social Specialists and Short-Term Consultants (STCs) in handling complex technical, institutional, and program implementation issues regarding social risk management and social development in Kenya. 

Policy and analytical work:

• Participate and contribute in cross-practice teams responsible for preparation of Systematic Country Diagnosis (SCDs), Country Partnership Frameworks (CPFs), Development Policy Operations (DPOs), policy notes, sector studies, and research and policy development activities on the full range of social development and social sustainability topics. 
• Contribute to dialogue on the implementation of the Environmental and Social Framework with government officials, development partners, civil society, and other stakeholders, and coordinate the Bank's relations with clients on social development.
• Participate in portfolio reviews on social sustainability and social risk management as required.
• Make recommendations on strategies and policy options for counterparts in local and central government agencies.
• Conduct and contribute to formal and informal analytical advisory activities and research work on key social development issues, notably related to local governance and service delivery, gender mainstreaming, and land property and tenure rights.
• Maintain active engagement with a broad range of key stakeholders, identifying potential partnerships and new opportunities for engagement around social development aimed at advancing social development in general and social risk management in particular.
• Work as an active member of the Country Office and Country Team/Unit.

Capacity building:

Work closely with ENB colleagues to enhance the capacity of the client countries to implement the Bank’s environmental and social framework for handling project risks and enhancing the sustainability of World Bank financed projects, especially in FCV contexts.

Reporting:

• Reports to Practice Manager, SAES2.
• Works under the under the general direction of the CMU Coordinator, based in Nairobi.

Selection Criteria

This is a challenging position suited to constructive, highly motivated professionals with an eye for detail, strategic and dynamic context of operations, and creative problem-solving abilities. The successful candidate should have extensive demonstrated experience in complex project settings, addressing social risk management throughout the project life cycle – from design, through implementation, to closure. In addition, the specialist is expected to have operational and analytical experience, leading or co-leading work in other areas of the SSI business lines such as citizen engagement and social accountability, gender and social inclusion, community and local development, and social dimensions of climate change. This position requires strong written and oral communication skills in English.

• At least a master’s degree in social sciences (i.e., Development Studies, Social Anthropology, Sociology, Gender and Development, International Development, Business Sustainability Management, and related subjects).  
• A minimum of 8 years of direct professional experience in managing social and environmental risks in infrastructure projects in energy and extractives sector, water sector, finance, competitiveness and innovation (FCI) sector, transport and roads, urban development, large scale agriculture in Eastern and Southern Africa and/or elsewhere in Sub-Sahara Africa. 
• Knowledge and demonstrated competence in operationalizing the global sustainability frameworks of International Finance Institutions (IFIs) such as the World Bank’s Environmental and Social Framework, IFC’s Environmental and Social Performance Standards, and standards of other Development Partners. This includes experience in managing the following thematic issues in projects settings: social impact assessment of projects on different populations, land acquisition and involuntary resettlement, stakeholder engagement, consultation and inclusion, community health and safety, social investment interventions, etc. Ability to innovate and strategically address these issues, balancing development imperatives against sustainability challenges, and remaining client focused.
• Experience in working in Fragile and Conflict and Violence (FCV) affected areas is an added advantage.
• Ability to develop innovative approaches to mitigate social risks or overcome difficult challenges across a range of investment projects. Demonstrated ability to work across practices, work in cross-thematic teams, and foster teamwork.
• Strong organizational skills, including the ability to multi-task, prioritize and be versatile enough to deal with frequent and unexpected changes and work within tight project schedules. 
• Ability to operate in a multi-cultural environment, manage multiple tasks, identify and respond to evolving project contexts, and remain flexible and self-motivated in a dynamic, fast-paced work environment. 
• Excellent oral and written skills in English in essential, and ability to present complex social risks and sustainability issues to diverse audiences. Knowledge of Kiswahili and other local languages in Kenya is a plus.
• Acting with integrity to build trust and to create an enabling environment as a team member or lead.
• Demonstrated ability to translate analytical work into policy advice and substantial, practical recommendations.

Professional traits and willingness.

• Demonstrated experience in managing teams, mentorship, interpersonal communication, problem solving, and change management.
• Excellent problem-solving skills, and ability to think innovatively and strategically to find solutions to complex development problems.
• Readiness for frequent travel within Country duty station and the AFE region.
• Proven ability to work in and actively contribute to teams and champion a positive team dynamic.
• Experience working in a multicultural setting

Roles & Responsibilities

Financial Planning and Budgeting:

• Support the Finance Officer on the CAF regional budget formulation for total resources needed to support regional activities according to work program requirements for the region and Directors’ outlook.
• In partnership with the Human Resources function and the Budget Network, prepare staffing needs projections and respective budget requirements for the region.
• Work in collaboration with country managers/officers and country office accountants to allocate country office budgets for the fiscal year, balancing needs with total allocated resources. 
• Support CAF Country Based Budgeting (CDB) including critical financial analyses
• Undertake budgeting and analyses on CAF region overheads.
• Work closely with Facilities Management on finance related matters for CAF.
• Providing Advisory/Upstream services support for selected CAF Advisory Services Business Lines (as needed).

Resource Management (including staffing, developmental assignments, and mobility benefits):

• Ensure actual staff records and planned positions in PeopleSoft have correct and updated budget information including funding sources and follow governance on staff recruitment / movement processes.
• Ensure accurate information is reflected for unit staffing and budget forecast in Business Planning and Consolidation (BPC) system.
• Support the central point for mobility benefits budgeting and execution of ceilings in the Region.
• Prepare financial planning form for staff on Developmental Assignments (DA)/Short Term Assignments (STA) and guide staff on payment/ reimbursement requests for DA and STA allowances & check that payment requests are in accordance with policy.
• Monitor World Bank Group travel policy compliance, lead on expenditure review actions and follow-up.
• Review expenses periodically and determine non-eligible expenses for reposting to appropriate sources of funds.

 Financial Reports, Analytics and Business Intelligence:

• Collaborate with CBAAF resource management team to share corporate level best practices and guidelines in reporting analytics, forecasting and business intelligence.
• Support the Finance Officer to prepare monthly total resources and budget reports for the CAF Directors.
• Prepare monthly forecast on as needed, integrating all source of funds, and update systems.
• Work closely with Facilities department on office ecology and other analytics.
• Prepare ad-hoc analysis as requested or proactively as may deem useful to clients.

Country Office Accounting and Controls Support to Nairobi Office:

• Review ePayables transactions and ensure compliance of the requests, and correctness of the entries.
• Act as finance business partner with country office Senior Management by providing monthly budget updates analysis, and ad hoc reports. 
• Ensure coordination among Facilities & Admin., Procurement, and IBRD teams to support country office efficiently.
• Enhance controls and advise Head of the Country Office and staff on policies and procedures while supporting new staff onboarding in country office. Perform knowledge sharing sessions accordingly.
• Respond to scorecard / quality assurance / IRI / audit queries as needed and ensure action plans implementation, as well as strong Scorecard and Quality Assurance ratings for country offices.
• Act as a backup and assist the Sr. finance assistant for other accounting related matters (vendors and staff payments, cash, imprest account and asset management, financial aid, etc.).

Selection Criteria

• Degree in Accounting, Finance, Business or Economics with at least 4 years of working experience. 
• Recognized professional accreditation (CPA, CMA, CIMA, ACCA, etc.) OR Master’s degree is a plus.
• Sound knowledge and understanding of accounting theory, concepts and principles, financial accounting reporting, and cost allocations.
• Diligence and attention to details.
• Working knowledge of Imprest Accounting related SAP processes and transactions.
• Planning and budgeting skills proved by experience: able to produce standard activity and unit-level reports and budgets using inputs from senior staff or operational management, and to provide basic analysis of budget information.
• Advanced problem solving, analytical skills.
• Ability to analyze and synthesize information, interpret data, retrieve information, and clearly and concisely communicate results. Good data mining skills with working knowledge of Microsoft Package. Advanced Excel skills.
• Experience with data analytics (Power BI) / AI tools will be appreciated.
• Ability to understand risk management principles and monitor the effectiveness of internal controls processes.
• Effective communication skills with the ability to prepare, present and discuss findings in written or oral form. 
• Ability to manage multiple, concurrent tasks with tight deadlines.
• Excellent interpersonal, teamwork and communication skills. 
• Fluency in the English language.

Specific duties and accountabilities include:
Program strategy, development and management

• Contribute to the development of the overall ESG regional strategy and develop corresponding priorities for ESG advisory client and market support engagements, in close coordination with the ESG, Regional and Industry Teams, and other key internal and external partners.
• Lead the development, management and delivery of ESG advisory projects and client engagements, including overseeing resources, timelines and monitoring of development results.
• Lead a team of ESG specialists in the region to develop business opportunities and client proposals, manage projects and portfolios, and oversee quality of work performed by the team.
• Lead the development of approaches that deliver ESG support to clients in Fragile and Conflict Affected States (FCS) in a manner that is effective and scalable, working in close collaboration with the regional FCS Africa team and regional industry teams.
• Oversee the technical delivery of projects and program. Manage internal and external reporting, communication and program promotion across key stakeholders.
• Manage relationships for successful delivery, including industry and regional management, development partners, World Bank and other external stakeholders.
• Consolidate and analyze lessons learned from project implementation experiences and share with team members and colleagues across the region and globally.
• Stay abreast of ESG market trends, both regionally and globally, to design and provide client products that are current and relevant, seeking input from colleagues as necessary.
• Coordinate with global and regional staff responsible for delivering ESG advisory services to harmonize offerings, problem-solve and coherently deliver advisory support. 

Team Coordination, Budget and Financial Management

• Coordinate a team of staff and consultants to deliver an impactful ESG advisory program. This can include working across investment and advisory teams.
• Support the Regional ESG Managers in managing staff performance, communicating clear expectations and accountabilities, providing timely feedback and support to enable team members to succeed in their roles.
• Identify and anticipate financial needs, develop detailed budgets, and manage and report on financial performance per those plans.
• Identify funding sources to deliver on the ESG advisory program, including active regional fundraising, writing proposals for development partners, coordinating with the global team and other fundraising colleagues.
• Control and monitor expenditures according to IFC policies and guidelines and within own approval thresholds while optimizing results.
• Manage relationships with donors, oversee donor reporting and support the Regional ESG Managers in their duties as trust fund managers.

Knowledge Management

• Consolidate and analyze lessons learned from project implementation. Facilitate knowledge flow across IFC and the World Bank Group, sharing lessons and best practices, in the region and globally.
• Share materials, contributing to ESG knowledge management initiatives and enabling connectivity with IFC colleagues in the region and globally.

Selection Criteria
The candidate should be a seasoned professional with extensive expertise in both project and program management. S/he should be recognized as an expert in Environmental, Social or Corporate Governance (ESG) or a relevant field within ESG, with a proven track record in delivering high-quality advisory services. S/he should routinely lead complex projects and integrate work of other (often multi-disciplinary) professional staff. S/he must possess the confidence and expertise to engage effectively with senior-level executives (including board members and senior management), as well as with policymakers and other high-level market operators. Key selection criteria will include: 

• Master’s Degree or higher in an area related to environmental or social management, business administration, law, economics, finance, accounting/audit, engineering, or other relevant discipline.
• At least 12 years of relevant work experience in an ESG-related area, ideally in the private sector, private consulting firm or international organization.
• Experience managing advisory services with clients, preferably in the areas of ESG standards and performance.
• FCS and real sector (infrastructure, manufacturing, agriculture and services) experience is essential.
• Experience in managing and implementing donor-funded projects, including reporting to development partners.
• Demonstrated ability to work collaboratively in a matrixed, highly complex and global organization, with strong influencing and interpersonal skills; ability to cultivate an active network inside and outside the organization.
• Demonstrated technical knowledge of best available practices related to corporate governance, environmental and social management. Knowledge and experience in applying the IFC Performance Standards is advantageous.
• Relevant experience working in Africa is desirable, though not required.
• Proven ability to conceptualize, design and implement large projects and to produce complex reports or studies.
• Demonstrated professional leadership and ability to lead a sizeable and dispersed team to execute projects.
• Ability to communicate ideas clearly and confidently, articulate issues and recommend solutions.
• Excellent English written and spoken communication skills are essential. French written and spoken communication skills are considered a plus. 
• Strong presentation and written communication skills.
• Willingness to travel extensively.

Duties and Accountabilities

Field-based Preventive Support to WB Operations

Serve as PSU’s field-based Senior Integrity Risk Specialist for Eastern Africa (AFE):

• Review project risks based on ongoing or completed investigations, as a follow-up to complaints, or at the request of Task Teams to interpret signs of risk and provide risk mitigation advice; assign integrity concern flags where appropriate.
• Provide insights on portfolio level risks at briefings for the World Bank’s Country- and Sector-level management, and advise, as requested, on regional, country, or sectoral level operational approaches to mitigate identified risks.
• Provide support to the Bank’s operational (lending) units through sustained preventive engagements, as agreed with the Manager-Prevention, Risk and Knowledge Management (PRKM Manager) on high-risk portfolios or in response to requests from other parts of the WB. 
• As appropriate, provide inputs to operational staff on project and program design, focusing on plans for the mitigation of fraud and corruption risks. Advise on how to assess the effectiveness of such measures. 
• For selected operations, deemed strategically important by INT Management, join project-related activities, such as supervision missions. Where it may have a positive, preventive outcome, join project launch or other events to stress the importance of the prevention agenda.
• Follow-up on complaints and investigations where appropriate to assist Task Teams with risk mitigation. 
• Provide inputs to PSU’s Risk Focal Points as well as investigations Managers and team leads on the relevance and prioritization of specific complaints.
• Conduct dialogue with regional counterparts, WB clients, and anti-corruption authorities on preventive approaches to curb fraud and corruption risks within WB-financed operations, operationalize the WB anticorruption guidelines, and capacity building to support agreed preventive actions to address risks identified in completed investigations and documented in Final Investigative Reports (FIRs).
• Provide Region-specific and Country-specific inputs and examples to staff preparing PSU products related to the broader risks introduced by (a) law, justice, or institutional risks, (b) Fragile, Conflict, and Violence (FCV) situations, (c) Smal States, and/or (d) Climate Financing (including Blue/Green Planet) in the context of INT cases and complaints to further identify potential risks and how these affect WB operations and provide applicable risk mitigation advice, including:
• Contributing these insights to the Risk Focal Point for the Region as part of the preparation of background documents for INT’s Quarterly Regional briefings and in response to requests from WB units. Develop and implement outreach strategies to enhance cooperation with internal and external stakeholders in these areas, including mechanisms to monitor and report on progress. 
• Advising in-country dialogue on these risk topics with regional counterparts, WB clients, and anti-corruption authorities on preventive approaches to curb fraud and corruption risks within WB-financed operations, operationalization of the WB anticorruption guidelines, and capacity building to support agreed preventive actions to address risks identified in completed investigations and documented in FIRs.
• With approval from, and supervision of the PSU Team Lead and PRKM Manager, establishing closer ties and collaboration with local and international anti-corruption agencies as well as enhanced cooperation on prevention with Multilateral Development Banks (MDBs), Bilateral agencies, UN agencies, and other International Financing Institutions (IFIs) and advising on how to leverage these partnerships for more effective identification and management of integrity risks.
• Provide similar inputs as requested on other thematic or programmatic aspects of the work of the WB as requested by the PRKM Manager.
• Much of the above work will be done with the Risk Focal Point for the Region, and in close collaboration with the Case Development Unit (CDU), Investigative teams, and other units in INT as appropriate.  Dialogue and coordination with WB units outside of INT will also be expected, and when appropriate within the context of a preventive engagement, including with the fiduciary global practices in Bank Operations, the WB’s Legal Department, and the Operations Policy and Country Services (OPCS) unit. The Regional focus described in these Terms of Reference may change over time in line with evolving business needs.

Risk Analytics and Knowledge 

In furtherance of the objectives outline above, you will be expected to contribute to the development and delivery of advisory and knowledge products for a variety of audiences. This work may include, inter alia:

• Preparing Portfolio Integrity Risk reviews and/or country-based integrity risk reviews based on INT. information (Case Management System, Final Investigative Reports) and other sources to identify trends and sectoral risks in different contexts. Assess these data using intelligence gleamed from personal observation and information from Bank staff and others at the Regional and Country levels to obtain a holistic understanding of the content, risks, and opportunities for risk mitigation. Reporting back to the Risk Focal Point for the Region, the PSU Team Lead, and PRKM Manager on these insights through the approved reporting mechanism.
• Working closely with INT’s knowledge products officer and with others as needed, gather, analyze, distill, and disseminate insights and lessons learned emanating from INT's investigations for a range of audiences. Lead and/or contribute to stand-alone advisory and knowledge products for a variety of audiences.
• Contributing to working groups and institutional efforts to identify and recommend enhancements to WB internal controls and operational framework affecting operational and corporate risks.
• Working with other PSU staff, investigators, auditors, and data scientists, contribute subject matter expertise to INTs’ Risk Analytics Work Program (providing for example knowledge of integrity risks in procurement, project implementation risks, knowledge of corruption vulnerabilities and risk mitigation in specific sectors).
• Leading selected risk analytic activities based on expertise, working closely with INT colleagues with expertise in prevention, data science, forensic audit, and investigations. 
• Provide inputs to team discussions on INT strategy updates, data systems modernization efforts and business process changes.
• Provide regular and timely inputs on integrity risk for internal reports, FIRs, and for the tracking of INT’s key performance indicators (KPI) on preventive activities and other reporting deliverables as requested by INT management, corporate units in HQ, and other Bank management.

Training, Outreach, and capacity building

Lead and help conduct virtual and in-person training/workshops, for example:

• Lead significant engagements as part of preventive support connected to high-risk operations or portfolios, especially on preventive work of WB country programs and clients to adjust to the unique challenges of fragile and conflict-affected states.
• Contribute to and/or coordinate the design and delivery of training workshops. These might take several forms including those requested by CMUs, the sectoral or operational dialogue with WB clients and partner financiers, and Global Practices for Bank staff and Project Implementing Units (PIUs). Most activities will involve working together with other colleagues in INT, other parts of the WB, client oversight agencies, and integrity arms of partner financiers.
• Play a lead role along with other PSU staff in the delivery of corporate learning programs and assist in HR onboarding clinics to familiarize new staff with the role of INT in the Bank’s fiduciary framework, and how the WB addresses and responds to integrity risks in operations.
• Aspects of the above work will be executed in close collaboration with CDU, Investigative, Forensics teams, and other units in INT.  In synergy with the PSU staff in HQ, particularly the Risk Focal Point for the Region, this work will also include contributions to in-country dialogue in coordination with WB units outside of INT.

Selection Criteria

• Advanced degree and training in a field closely related to international development (e.g., public policy, governance, political science, or public administration), or equivalent relevant experience in development program design and implementation.
• At least 15 years’ experience in international development and anticorruption, preferably but not limited to the management of integrity risks in development financed activities. 
• Relevant experience with and understanding of the design, implementation, and supervision of development operations, preferably in more than one Region. Expertise and operational experience in WB risk frameworks, financial management or procurement are strong assets. If limited or no WB-related experience, significant relevant experience with risk mitigation in development financing activities would be important and connecting policy level guidelines with development programs at the project or program level that would facilitate the operationalizations of such guidelines. Applicants with a mix of experience in risk management, prevention, the rollout of corporate level guidelines to operational front lines, and investigations would be considered.
• Excellent communication and presentation skills, both oral and written are required. A proven ability to clearly and concisely prepare and present findings and recommendations at senior levels and to produce compelling briefs and reports. Demonstrated ability to communicate with tact and diplomacy on sensitive issues with staff and managers at all levels.
• Fluency in both oral and written English in required. Proficiency in French and/or Arabic is highly desirable. 
• Proven conceptual, analytical and evaluation skills, with quantitative and qualitative data and the ability to effectively use data.
• Excellent interpersonal skills, including the ability to work effectively in a team/task force as a participant or team leader and with senior officials internally and externally. 
• Sensitivity to the Bank’s diverse demographics and cross-cultural context and influences, and ability to build effective work relations with clients and colleagues. 
• Established reputation for integrity, sound judgment, fairness, and discretion.

Competencies

• Client Orientation:  Identifies WB solutions to meet client's needs and goals. Considers the changing environment and sometimes competing client demands in the forefront of all work activities. Maintains client relationships in the face of conflicting demands or directions and proposes sustainable solutions based on good diagnosis; applies best knowledge and evidence-based advice. Seeks resources and skills to meet challenging and unexpected client needs. Formulates effective development solutions that are sensitive to cultural values and beliefs of varied client groups and can resolve differences, negotiate, and bring client to closure in a culturally sensitive manner. Delivers new insight and recommends actions or viable solutions for multiple client groups and future needs related to goals and Department-wide results. 
• Drive for Results:  Creates conditions to achieve challenging results. Identifies the needed resources to accomplish results involving multiple stakeholders and communicates the importance to business outcomes. Finds solutions to obstacles affecting key deliverables.
• Actively employs risk analysis and mitigates risk, making high-quality decisions on resource allocation and setting priorities for highest impact. Collaborates with others to make needed adjustments to work methods or systems to improve performance.  Teamwork (Collaboration) and Inclusion:  Seeks to improve team collaboration and inclusion.
• Reaches out to contribute to the work of others in the department and beyond. Addresses challenges to effective teamwork contributing to the team staying organized and focused on work, even under stress. Shows leadership in ensuring the team actively seeks and considers diverse ideas and approaches. Directs and identifies the collaboration needed across boundaries, internally and externally to have lasting impact. Keeps teams fully informed to ensure integration and work consistency. Facilitates an open exchange of ideas among team members and across teams to select beneficial solutions among alternatives. 
• Knowledge, Learning and Communication:  Transfers knowledge and communicates effectively across boundaries. Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners. Leads in designing thematic activities and knowledge-sharing forums and encourages others to participate. Articulates ideas, verbally and in writing, using appropriate language that is understandable and easily appreciated by a target audience that spans several client groups or departments. Provides a forum to mentor, guide and influence colleagues and or client groups to share knowledge across boundaries. Applies expertise and experience to proactively innovate and challenge the status quo. Demonstrates the ability to influence and persuade others to accept ideas and suggestions Bank-wide. 

Duties and Responsibilities

The Investigative Analyst will:

Contribute to the investigation of fraud, corruption, collusion, coercion and obstruction in WBG operations in the specific region where hired.  The Investigative Analyst will be under the supervision of INT’s Regional Team Leader for that specific region and the specific Manager, External Investigations to that region. 

• Develop and manage investigative strategies, plans and processes;
• Support or lead investigations (which at times may be both major and/or complex) – collect testimonial, documentary, photographic, visual and physical evidence through witness and subject interviews, company audits, site visits, database and open-source research, document analyses and integrity risk reviews;
• Be part of a team leading investigative processes – sometimes as a case leader; and lead/participate in INT investigative missions and collaborate with mission teams;
• Collaborate with WBG operational colleagues including Task Teams, perform site visits, identify and debrief sources, and explore various INT databases to help identify real or perceived operational risks that can lead to pro-active case (a case not entirely based on a complaint) development;
• Prepare, manage and deliver high quality case (e.g. Fact Memos, Investigative Plans, Interview Records, Notes to File and related case memos) and related investigative (e.g. Show Cause Letters, Final Investigative Reports, and all related briefing notes and memos) work products, in a thorough and timely manner;
• Produce clear, concise and compelling reports and briefs;
• Prepare, present and convincingly discuss investigative findings, conclusions and recommendations at senior levels;
• Collaborate very closely with:
  • INT’s Litigation Unit (SLU) to contribute to the preparation of Statements of Accusations and Evidence (SAEs), Settlement Agreements, Referral Reports, and Evidence Binders; and in preparing work products for the WBG’s sanction system;
  • INT’s Preventive Services Unit (PSU) in performing outreach initiatives, including by scheduling, planning and delivering preventative and lessons learned training with regional operational staff and partners and contributing actively to the identification and mitigation of regional integrity risks on a proactive basis;
  • Integrity Compliance Office (ICO) for successful completion of Settlement Agreements;
  • INT’s Internal Investigation Unit (IIU) to assess, strategize and, if necessary, jointly investigate hybrid cases (cases that have components that are both internal to WBG and external entities);
  • Relevant national authorities when necessary for successful conclusion of a case(s);
  • Develop an INT outreach plan for the region, as well as training materials for internal and external stakeholders.
  • Perform any other tasks as may be assigned for the successful operation of INT.

Selection Criteria

• The Investigative Analyst must have a comprehensive understanding of investigative frameworks and procedures, including in a non-law enforcement environment. In INT, time is of the essence, and quality and efficiency are key: the Investigative Analyst must therefore have demonstrated sound judgment and present recommendations on whether or not to start, when to start, continue or conclude an investigation in light of varying and competing circumstances even with a bare minimum facts available; the ability to assist in the development and develop stand-alone work plans and strategies; and demonstrated ability to lead mission teams, develop work programs, and be accountable for outputs and deadlines.
• INT encourages innovation in the ways it conducts business for impactful results – curiosity and ability to take informed risks and make smart decisions is therefore key: the Investigative Analyst will have a clear advantage if they can demonstrate curiosity to introduce or try news methods, procedures, techniques, and technologies in investigation; have demonstrated art of persuasion in administrative investigative environment (with no powers to compel); and demonstrated ability to make smart decisions which at times may be risk based.

The Investigative Analyst is required to have:

• Graduate degree in law, criminal justice, criminology, business or public administration, civil engineering, qualification and experience in Investigative Journalism in financial crime, or other relevant areas, or equivalent practical experience.
• A certification in the following areas will be a clear added advantage:
  • Document Examination;
  • GIS and Remote Sensing;
  • Public Procurement;
  • Forensic Audit and Accounting
  • Fraud Examination (CFE)
  • Crypto Currency Expert (CCE)
• A minimum of three years of relevant investigative, audit or related experience. 
• A minimum of three years drafting work products, preferably in investigations, audits or litigation, and/or procurement.
• Demonstrated experience in gathering, reviewing and analyzing investigative data, especially in the relevant Region.
• Proficiency with MS Office software (MS Word, MS Excel, MS PowerPoint).
• Proficiency with case management systems and open source investigative tools will be an advantage.
• Highest personal integrity with demonstrated ability to handle investigative matters in a discreet and strictly confidential manner.
• Willingness and flexibility to undertake mission travel in the relevant Region and/or other Regions of the world as circumstances may require, including in extremely challenging environments.

Language requirements

For Nairobi, Kenya: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages - French, Portuguese or Swahili is needed and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak either of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages. 

For Dakar, Senegal: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages - French or Arabic, is required and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak either of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages. 

For Bangkok, Thailand: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages - Bahasa Indonesia, Hindi, Mandarin, Urdu and/or Vietnamese; is needed and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak any of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages

For Vienna, Austria: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages – Russian, or another Eastern European language is needed and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak any of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages.
• INT is a diverse environment, culturally and professionally. The Investigative Analyst is expected to show the ability to work effectively in a diverse and multi-cultural environment.

Core Competencies

• Lead and Innovate: Contributes to developing solutions to resolve complex problems. Adapts as circumstances require and manages impact of own behavior on others in context of WBG's values and mission. Identifies and pursues innovative approaches to resolve issues.
• Deliver Results for Clients: Adds value by constantly looking for a better way to get more impactful results; sets challenging stretch goals for oneself. Immerses oneself in client experiences and perspective by asking probing questions to understand unmet needs. Demonstrates accountability for achieving results that have a development impact and financial, environmental and social sustainability. Identifies and proposes solutions to mitigate and manage risks.
• Collaborate Within Teams and Across Boundaries: Appropriately involves others in decision making and communicates with key stakeholders. Approaches conflicts as common problems to be solved. Actively seeks and considers diverse ideas and approaches displaying a sense of mutuality and respect. Integrates WBG perspective into work.
• Create, Apply and Share Knowledge: Supports leveraging of the VPU’s expertise and body of knowledge across WB to strengthen internal and/or external client solutions. Seeks to learn from more experienced staff to deepen or strengthen their professional knowledge and helps others to learn. Builds personal and professional networks inside and outside the VPU and unit.
• Make Smart Decisions: Seeks diversity of information and inputs, researches possible solutions, and generates recommended options. Identifies and understands risks and proposes recommendations. Based on risk analysis makes decisions in a timely manner within own area of responsibility, considering the interests and concerns of stakeholders.

Duties and Responsibilities
The Senior Investigator will:

• Contribute to the investigation of fraud, corruption, collusion, coercion and obstruction involving WBG operations in the specific region where hired. The Senior Investigator will be under the supervision of INT’s Regional Team Leader for that specific region and a Manager, External Investigations and will: 
• Manage and develop investigative strategies, plans and processes;
• Lead and contribute to investigations (which at times may be both major and/or complex) – collect testimonial, documentary, photographic, visual and physical evidence through witness and subject interviews, company audits, site visits, database and open-source research, document analyses and integrity risk reviews;
• Develop stand-alone work plans, objectively review work plans of other team members, lead  or, as part of a larger team, substantially contribute to multiple different cases within an assigned portfolio;
• Lead INT investigative missions, collaborate with and provide strategic advice to mission teams;
• Collaborate with WBG operational colleagues including Task Teams, perform site visits, identify and debrief sources, and explore various INT databases to help identify real or perceived operational risks that can lead to pro-active case (a case not entirely based on a complaint) development;
• Prepare, manage and deliver high quality case (e.g. Fact Memos, Investigative Plans, Interview Records, Notes to File and related case memos) and related investigative (Show Cause Letters, Final Investigative Reports, and all related briefing notes and memos) work products, in a thorough and timely manner;
• Produce clear, concise and compelling reports and briefs;
• Prepare, present and convincingly discus investigative findings, conclusions and recommendations at senior levels;
• Maintain client relationships in the face of conflicting demands or directions and provide evidence-based advice, and solutions based on sound analysis and facts;
• Liaise with other development partners including UN organizations to establish effective collaborations on matters of mutual interest;
• Collaborate very closely with:
  • INT’s Litigation Unit (SLU) to contribute to the preparation of Statements of Accusations and Evidence (SAEs), Settlement Agreements, Referral Reports, and Evidence Binders; and in preparing work products for the WBG’s sanction system;
  • INT’s Preventive Services Unit (PSU) in performing outreach initiatives, including by scheduling, planning and delivering preventative and lessons learned training with regional operational staff and partners and contributing actively to the identification and mitigation of regional integrity risks on a proactive basis;
  • Integrity Compliance Office (ICO) for successful completion of Settlement Agreements;
  • INT’s Internal Investigation Unit (IIU) to assess, strategize and, if necessary, jointly investigate hybrid cases (cases that have components that are both internal to WBG and external entities);
  • Relevant national authorities when necessary for successful conclusion of a case(s);
  • Develop an INT outreach plan for the region, as well as training materials for internal and external stakeholders.
  • Mentor and train junior staff;
  • Perform any other tasks as may be assigned for the successful operation of INT.

Selection Criteria

• The Senior Investigator must have a comprehensive understanding of investigative frameworks and procedures, including in a non-law enforcement environment. In INT time is of essence, and quality and efficiency are key: the Senior Investigator must therefore have the demonstrated sound judgment and present recommendations on whether or not to start, when to start, continue or conclude an investigation in light of varying and competing circumstances even with a bare minimum facts available; the ability to develop stand-alone work plans and strategies, and objectively review work plans and strategies prepared by other  colleagues in a timely manner; and demonstrated ability to lead teams, develop work programs, and be accountable for outputs and deadlines.
• INT encourages innovation in the ways it conducts business for impactful results – curiosity and ability to take informed risks and make smart decisions is therefore key: the Senior Investigator will have a clear advantage if they can demonstrate curiosity to introduce or try news methods, procedures, techniques, and technologies in investigation; have demonstrated art of persuasion in administrative  investigative environment (with no powers to compel); and demonstrated ability to make smart decisions which at times may be risk based.

The Senior Investigator is required to have:

• Graduate degree in law, criminal justice, criminology, business or public administration, civil engineering, qualification and experience in Investigative Journalism in financial crime, or other relevant areas, or equivalent practical experience.
• A certification in the following areas will be a clear added advantage:
  • Document Examination;
  • GIS and Remote Sensing;
  • Public Procurement;
  • Forensic Audit and Accounting
  • Fraud Examination (CFE)
  • Crypto Currency Expert (CCE)
• A minimum of eight years of relevant investigative, audit or related experience. 
• Substantial on-the ground investigative, audit or related experience in Africa is desirable.
• A minimum of eight years drafting work products, preferably in investigations, audits or litigation, and/or procurement.
• Demonstrated experience and skill with gathering, reviewing and analyzing investigative data, especially in relevant Regions.
• Proficiency with MS Office software (MS Word, MS Excel, MS PowerPoint).
• Proficiency with case management systems and open-source investigative tools will be an advantage.
• Highest personal integrity with demonstrated ability to handle investigative matters in a discreet and strictly confidential manner.
• Willingness and flexibility to undertake mission travel in the relevant Region and/or other Regions of the world as circumstances may require, including in extremely challenging environments.

Language requirements

For Nairobi, Kenya: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages - French, Portuguese or Swahili is needed and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak either of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages. 

For Dakar, Senegal: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages - French or Arabic, is required and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak either of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages. 

For Bangkok, Thailand: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages - Bahasa Indonesia, Hindi, Mandarin, Urdu and/or Vietnamese; is needed and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak any of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages

For Vienna, Austria: 

• Fluency in written and oral English is a mandatory requirement. Interviews will be conducted in English.
• Fluency in one or two of the Region’s major languages – Russian, or another Eastern European language is needed and will give qualified candidates a clear added advantage. In cases where a candidate declares that they speak any of the languages, such candidate will be tested. Candidates are required to state in their applications if they’re fluent in either of these languages.
• INT is a diverse environment, culturally and professionally. The Investigative Analyst is expected to show the ability to work effectively in a diverse and multi-cultural environment.

Core Competencies:

• Lead and Innovate: Contributes new insights to understand situations and develops solutions to resolve complex problems. Adapts as circumstances require and manages impact of own behavior on others in context of WBG's values and mission. Identifies and pursues innovative approaches to resolve issues.
• Client Orientation:  Identifies solutions to meet needs and goals. Considers changing environment and sometimes competing demands in the forefront of all work activities. Maintains relationships in the face of conflicting demands or directions and proposes sustainable solutions based on good diagnosis; applies best knowledge and evidence-based advice. Seeks resources and skills to meet challenging and unexpected needs. Formulates effective development solutions that are sensitive to cultural values and beliefs of varied groups and is able to resolve differences, negotiate and bring to closure in a culturally sensitive manner. Delivers new insight and recommends actions or viable solutions for multiple groups and future needs related to goals and INT-wide results.
• Drive for Results:  Creates conditions to achieve challenging results. Identifies the needed resources to accomplish results involving multiple stakeholders and communicates the importance to business outcomes. Finds solutions to obstacles affecting key deliverables. Actively employs risk analysis and mitigates risk, making high-quality decisions on resource allocation and setting priorities for highest impact. Collaborates with others to make needed adjustments to work methods or systems to improve performance.
• Teamwork (Collaboration) and Inclusion:  Seeks to foster team collaboration and inclusion. Reaches out to contribute to the work of others in the VPU. Addresses challenges to effective teamwork contributing to the team staying organized and focused on work, even under stress. Shows leadership in ensuring the team actively seeks and considers diverse ideas and approaches. Directs and identifies the collaboration needed across boundaries, internally and externally in order to have lasting impact. Keeps teams fully informed to ensure integration and work consistency. Facilitates an open exchange of ideas among team members and across teams to select beneficial solutions among alternatives.
• Knowledge, Learning and Communication:  Transfers knowledge and communicates effectively across boundaries. Leads in the sharing of best practice, trends, knowledge and lessons learned across units and with clients and partners. Leads in designing thematic activities and knowledge-sharing forums and encourages others to participate. Articulates ideas, verbally and in writing, using appropriate language that is understandable and easily appreciated by a target audience that spans several client groups or departments. Provides a forum to mentor, guide and influence colleagues and others to share knowledge across boundaries. Applies expertise and experience to proactively innovate and challenge the status quo. 

Specific Duties and Accountabilities 

Early Screening, Due Diligence, Portfolio

• Lead and assess complex social issues/risks in new and portfolio investments, advisory and upstream engagements related to stakeholder engagement, labor and working conditions, gender concerns, land acquisition and involuntary resettlement, community health and safety, security,  Indigenous Peoples issues and cultural heritage, and tailor risk management and mitigation measures and solutions to support clients in addressing identified issues; 
• Provide clear technical advice and guidance on social aspects in accordance with the IFC Performance Standards requirements while effectively working with IFC industry teams in project decision-making and proposing practical solutions in light of social risk issues, including clear communication to internal and external stakeholders throughout the investment cycle, determination of social legal conditions for the project legal agreement, public disclosure, etc.;
• Proactively monitor portfolio clients that require significant support in social performance and engage with clients to develop a pathway to achieve compliance over time;
• Contribute to portfolio reviews on selected social risk and social development issues while flagging key issues and risks emerging in the region;
• Closely work with E&S Policy and Risk Teams on project reviews and addressing social issues in line with IFC requirements; 
• Coordinate with the stakeholder grievance response teams, in responding and tracking project grievances as well as engaging with civil society organizations (CSOs);
• Support portfolio teams and clients in response to CAO (Compliance Advisor Ombudsman - the independent accountability mechanism for IFC) and Independent Evaluation Group (IEG) requests, leading discussion with CAO and IEG officers; and
• Develop and build relations within IFC and with clients and contribute to supporting new investments as well as building capacity with clients on social risks and related issues to the IFC Performance Standards.
• Upstream and Advisory Services
• Identify, assess and guide key social risk aspects existing at the market and client level in order to unlock future investments and address them early on as part of project development;
• Participate in strategic decision making regarding IFC role in advisory and upstream support to enhance social risk management performance and, where relevant, support the development of appropriate solutions; and
• Work proactively to identify opportunities for advisory engagements that result in greater development impact and value for the client and provide expert input into new IFC advisory and upstream offering. 
• Stakeholder Management
• Manage complex technical, institutional and program implementation issues regarding social risk management and enhance operational support while leading the pertinent dialogue with internal and external stakeholders; and
• Lead and guide the management and ongoing dialogue with civil society and non-governmental organizations (NGOs) in requesting information, raising concerns and providing training on the implementation of IFC Performance Standards in IFC investment projects.
• Knowledge Management
• Lead and participate in cross-regional and global teams responsible for the preparation of policy interpretation notes on social topics and contribute to the corporate knowledge base by analyzing and disseminating lessons learned and emerging social issues in the Africa region;
• Identify and participate in forums or conferences to showcase IFC experience, approach and value proposition, which includes serving as a panelist or moderator for internal and external events related to thematic area; and
• Prepare management briefs of relevant regional social issues as needed.

Supervision and Support

• Provide guidance to more junior staff and Short-Term Consultants (STCs) working on social risk management and supervise the timeliness and quality of their work, in coordination with the Regional ESG Manager.

Selection Criteria

• Minimum of a Post-graduate/Master’s degree in social sciences, anthropology, sociology or other related relevant discipline;
• Minimum of 12 years of proven experience working on social due diligence in the international context, with strong preference for experience in the private sector working across different industries (for example, agribusiness, infrastructure, manufacturing and services, etc.);
• Proven track record working in developing and implementing risk management measures in accordance with the social aspects of the IFC Performance Standards, other international financial institutions and/or World Bank Group E&S Policies and Standards;
• Demonstrated experience working on social issues related to stakeholder engagement, labor and working conditions, land acquisition and resettlement, indigenous peoples, cultural heritage, community health and safety, security and influx;
• Working experience in emerging markets and a good understanding of the context and dynamics of the Africa region, experience working in fragile and conflict environments is an added advantage;
• Willingness to travel regularly to countries and remote areas in the Africa region;
• Experience of mentoring and guiding junior staff and consultants on social risk management, identifying key issues, clearly establishing social requirements throughout the project cycle, and advising on the application of the IFC Performance Standards to the realities of each of the projects and the environment in which they operate;
• Excellent written and spoken communication skills in English are essential.  Additional language skills relevant to the region(s) of interest (e.g. French) are advantageous;
• Pragmatic, solution-oriented, problem solver with a high degree of responsiveness and proactivity with demonstrated ability to adapt to changing circumstances, organize and prioritize deliverables, and maintain attention to detail while managing multiple tasks under tight deadlines;
• Excellent interpersonal, listening, communication and presentation skills including the ability to relate well with a wide range of internal and external parties (including senior staff, management, IFC’s accountability mechanism and clients) and seek solutions in potentially tense or conflict situations with ability to influence and negotiate within teams and with clients;
• Experience in working effectively as a member of a multi-disciplinary, multi-cultural team, influence and negotiate point of view within teams; and, 
• High personal integrity and emotional intelligence, with demonstrated ability to handle sensitive matters in a discreet and respectful manner, diplomatic approach and calm under pressure.