Tushop Careers

Your role:

Reports to: Senior Software Engineering Manager

The Senior Backend Engineer builds and extends Tushop's backend architecture to support new launches, new features, and a fast-growing user base. As a technologist and a leader, the Senior Backend Engineer pushes the team toward building a highly available, scalable, reliable, fault-tolerant e-commerce platform. The Senior Backend Engineer follows and improves upon Tushop's engineering processes and standards while advancing Tushop's mission and business objectives. This is a technical leadership role within Tushops technical track. You will report to the Engineering Lead and collaborate cross-functionally with all Tushop teams.

Key Responsibilities:

• Continuously enhance our codebase with clean and efficient code while applying the most suitable technologies to solve challenges.
• Strengthen the testing infrastructure to increase code coverage for backend modules.
• Elevate monitoring and alerting capabilities of backend modules to enable proactive improvements in availability and response times.
• Design and implement features aligned with the Product roadmap.
• Conduct thorough design document reviews, perform code reviews, and provide input on implementation decisions made by other technical teams.
• Provide technical leadership and mentorship to a team of Backend and Frontend Engineers to build/extend complex modules, including remote team members.
• Collaborate with cross-functional teams (Product, Data, Procurement, and Finance) to deliver highly available, scalable, reliable, fault-tolerant e-commerce platforms and software solutions.
• Preparing reports on backend software development initiatives for management decision making purposes.

The profile we're likely to hire:

• At least 5 years of progressive work experience as a backend software engineer/developer; experience in the e-commerce, retail, FMCG sectors is an added advantage.
• Ideally 4+ years of coding experience in NodeJS
• Demonstrates a track record of developing and launching large-scale consumer applications on Cloud infrastructure (AWS, Google Cloud, or Azure)
• Holds expert knowledge in REST API design and development for mobile/web applications
• Brings strong expertise in both relational databases (MySQL, PostgreSQL, Oracle, or MS SQL) and non-relational databases (Firebase, MongoDB)
• Exhibits mastery in Agile development processes
• Ability to analyze data and generate meaningful insights to drive continuous improvement.
• Product minded - always builds with the user or customer in mind
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities; exemplary ability to prioritize for efficiencies and impact
• Able to take ownership and be relied upon to lead: always over delivers
• Growth mindset that challenges the status quo and focus on outside-the-box ideas and solutions; proven ability to manage new ideas, creative solutions, and change in priorities
• Excels in prioritization and communication within a fast-paced environment
• Ability to work with stakeholders to assess potential risks
• High-level written and verbal communication skills
• Active listening, and presentation skills
• High level of organization and attention to detail
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others, and to be a joy to work with.
• An individual who exemplifies integrity and honesty
• Flexible and adaptable to changing priorities and business needs.
• Previous experience at a tech startup is a plus

• The Accountant will play a key role in supporting the day-to-day functions of the Finance and Accounting department. The role holder is responsible for handling the accounts receivable function for Tushop. They will ensure end-to-end payment integrity, reportability, and compliance with established financial management policies. The ideal candidate is a results-driven, certified accountant with at least four years of experience handling accounts receivable in a busy finance department, within the FMCG sector. They should possess strong problem-solving and analytical skills, a keen eye for detail, and a thorough understanding of accounting standards and regulations.

Key Responsibilities:

• Manage the Accounts Receivables function, including daily reconciliation and monthly update of ageing report and matching revenue to payment points for the various product revenue categories
• Ensure timely and accurate recording of all financial transactions in compliance with accounting standards and regulations
• Conducting monthly reconciliation of bank and MPESA accounts on a timely basis
• Update weekly and monthly inflows and outflows records and provide updates
• Prepare and file tax returns and statutory deductions and payments
• Assist in the preparation of financial statements, including balance sheets, income statements, cash flow statements and Management reports
• Maintain a monthly fixed asset registry and perform impairment, and pass journals for the same
• Conduct monthly and annual financial analysis, including budget variance analysis, trend analysis, and forecasting
• Participate in internal and external audits and provide support to external auditors
• Initiate and supervise stock-checks and reconciliation with the Warehouse Manager
• Participate in financial standards setting and in quarterly and annual budget forecast process and provide input into departments goal setting process

The profile we're likely to hire:

• BCom Finance or Accounting from an accredited institution.
• Professional Accounting Qualification (CPA (K) or ACCA)
• At least 4 years of experience in Finance/Accounting, with at least 2 years of handling accounts receivables within the FMCG sector.
• Prior experience in a startup environment is highly desirable, demonstrating adaptability in a fast-paced and dynamic setting
• Experience using QuickBooks and other Accounting software, and a good understanding of International Financial Reporting Standards (IFRS) and their applications
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
• Able to demonstrate initiative and ownership of assignments and adapt quickly in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others
• High level of organization, attention to detail, and ability to effectively and efficiently handle a variety of responsibilities
• An individual who exemplifies integrity and honesty

Your role:

Reports to: Senior Logistics Associate

• The Warehouse and Inventory Associate is instrumental in ensuring the seamless functioning of our warehouse through proficient inventory management. Their responsibilities encompass receiving, inspecting, handling, and organizing inventory while simultaneously contributing to enhancing our warehouse operations. The ideal candidate pays great attention to detail, thrives in fast-paced environments, and possesses prior experience in inventory management, ideally in the FMCG industry.

Key Responsibilities

Receipt and Verification:

• Offload incoming deliveries and meticulously verify quantities and quality/condition of goods against invoices.
• Identify and report any discrepancies or damages promptly.
• Accurately input received items into the inventory management system i.e inFlow against the corresponding POs.

Inventory Management:

• Oversee the organization and storage of inventory effectively, adhering to established procedures and designated locations.
• Conduct periodic cycle counts of assigned inventory segments to verify accuracy and identify potential discrepancies.
• Implement and maintain a first-in, first-out (FIFO) inventory rotation system.
• Process inventory adjustments (e.g., returns, damages) accurately and promptly.
• Maintain accurate and up-to-date inventory records.
• Share relevant inventory reports i.e. Expiries, damages, returns, variances etc in a timely manner.
• Monitor inventory levels and communicate with management regarding low stock or replenishment needs.
• Assist with the implementation of inventory control procedures to optimize efficiency and minimize errors.

Picking and Packing:

• Oversee picking of orders quickly and precisely based on customer specifications and picking lists.
• Ensure packed products are of good quality as per the Quality SOPs.
• Oversee preparation of shipments by packing items securely and ensuring proper labeling for safe transport.
• Ensure adherence to packaging and delivery guidelines for different product types.

Warehousing Operations:

• Ensure maintenance of a clean, organized, and safe warehouse environment.
• Identify and propose improvements to optimize warehouse layout and inventory management processes.
• Operate basic warehouse equipment (e.g., ladder, weighing scales) if applicable.
• Collaborate effectively with other warehouse personnel and departments.
• Follow all safety protocols and procedures to ensure a safe working environment for yourself and others.
• Any other duties assigned

The profile we're likely to hire:

• Bachelor's degree in Business Administration, Operations, Supply Chain Management, Logistics, or a relevant field.
• Minimum of 2 years of hands-on experience in inventory management, preferably within the FMCG sector.
• Prior experience in a startup environment is highly desirable, demonstrating adaptability in a fast-paced and dynamic setting.
• Proven ability to oversee and maintain accurate inventory levels, effectively minimizing stock discrepancies and promptly identifying potential inventory issues.
• Strict adherence to inventory control procedures, demonstrating a strong commitment to compliance and the confidence to enforce regulations.
• Exceptional organizational skills and attention to detail, with the capacity to efficiently manage a wide variety of stock items and maintain precise records.
• Demonstrates integrity and transparency in work practices, and readily acknowledges and addresses issues promptly.
• Previous experience in a supervisory or team leader role, with the ability to motivate, train, and supervise a team.
• Excellent communication skills, with the ability to effectively convey information and instructions to team members and other stakeholders.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as necessary.
• Proficiency in using inventory management software and other relevant computer applications e.g MS Office
• Strong problem-solving skills, with the ability to identify and resolve operational and inventory issues.

• The Marketing Associate at Tushop plays a pivotal role in driving online sales and increasing brand awareness. They will be a crucial part of the Marketing team, helping the team plan and implement marketing strategies. With a good understanding and extensive knowledge of marketing disciplines, the Marketing Associate will help the company achieve its business goals by executing creative campaigns that drive brand awareness, customer acquisition, and user engagement.
• The ideal candidate will be highly creative, with a strong understanding of digital marketing best practices and experience with e-commerce platforms, as well as the ability to analyze data and use it to make data-driven decisions.

Key Responsibilities:

• Ideating and producing with the support of the graphic team, high-quality visual and written content including graphics, videos, and animations for various marketing channels such as social media, and online and offline advertisements.
• Contributing creative ideas and executing marketing campaigns from concept to completion, tracking performance metrics, and optimizing strategies for maximum effectiveness.
• Supporting the development and execution of the company's overall marketing strategy to drive e-commerce traffic and sales
• Conducting market research to understand customer behavior and preferences and analyzing research data to identify and define audiences
• Managing and curating content for our social media platforms, engaging with our audience, and fostering community growth through compelling storytelling and interactive campaigns.
• Analyzing marketing platform data and sales data to inform creative marketing strategy
• Collaborating with the marketing team on marketing campaigns and other promotional initiatives
• Coordinating offline promotional activities, events, and interviews that are part of marketing campaigns
• Managing freelancers and influencers that support marketing campaigns
• Working cross-functionally with internal teams including product development, customer support, and sales to ensure cohesive brand messaging and alignment of marketing initiatives with overall business objectives.
• Analyzing data to track and measure the success of marketing initiatives, and making data-driven recommendations for improvements
• Managing and optimizing the company's online advertising platforms (e.g. Google Ads, Facebook Ads, etc.)
• Staying up-to-date with the latest marketing trends and technologies, and continuously looking for new and innovative ways to reach and engage customers

The profile we're likely to hire:

• A highly creative individual
• Bachelor's degree in Marketing or Business-related field
• 3 years experience in a marketing-related role
• Experience in the e-commerce, tech, startup, or agency space is a plus
• Knowledge of marketing digital tools and techniques
• Proven track record of success in driving data-driven marketing strategy and marketing campaigns
• Highly organized individual with strong project management skills
• Ability to prioritize key initiatives and opportunities for efficiencies and impact
• Strong problem-solving skills with exemplary ability to prioritize key initiatives and opportunities for efficiencies and impact
• High autonomy and a strong sense of ownership for their projects
• Confident with excellent communication and interpersonal skills
• High level of organization and attention to detail
• An individual who exemplifies integrity and honesty

Your role:
Reports to: Senior Operations Manager

• The Procurement Associate - Sourcing will have a key role in supporting procurement operations, with a focus on sourcing fresh produce while ensuring quality, efficiency, and cost-effectiveness. The Procurement Associate - Sourcing will work closely with farmers, markets, and our logistics team to maintain a consistent supply of fresh produce for our customers.The ideal candidate has an in-depth knowledge of seasonal availability and varieties of produce, is able to build and maintain relationships with suppliers and has a strong commitment to quality.

Key Responsibilities:

• Conduct daily purchases of fresh vegetables and fruits from market vendors, as well as any other requested products
• Identify direct suppliers who can supply quality fresh groceries and other products to our warehouses
• Negotiate favorable prices, seek discounts, bulk pricing, and other favorable terms to optimize procurement costs
• Cultivate and maintain productive relationships with farmers, markets, and perishables vendors
• Stay informed about the seasonality of products and plan sourcing to align with these changes, while optimizing for freshness and availability
• Collaborate with logistics teams to coordinate the timely transportation of purchased products from vendors to the warehouse
• Work closely with the warehouse team to ensure the availability of the sourced products for prompt dispatches and engage with warehouse inventory teams to maintain optimal stock levels, averting expiries for the perishables
• Reconcile all expenditures incurred while sourcing for products and maintain accurate documentation related to sourcing activities, including invoices, receipts, and quality records
• Adhere to and maintain quality control measures for all the sourced groceries and adopt cost-saving opportunities without compromising on quality
• Identify any other supply opportunities for diversification and potential new sources for fresh groceries and other in-demand products
• Forecast demand and plan sourcing activities accordingly to prevent overstocking or shortages
• Continuously evaluate and improve sourcing processes to enhance efficiency and effectiveness

The profile we're likely to hire:

• Bachelor's degree in Business, Procurement, Supply Chain Management, Agriculture, or a closely related field.
• At least 2 years of experience in procurement and purchasing, preferably sourcing fresh produce or food products.
• Proven ability to accurately assess the quality of fresh produce, with knowledge of quality control and safety standards.
• In-depth knowledge of seasonal availability and varieties of produce, with the ability to plan and strategize according to seasonal fluctuations.
• Strong interpersonal skills to effectively communicate with farmers, vendors and other stakeholders
• A proactive and agile mindset, with a preference for fieldwork and stakeholder interactions - This role requires a hands-on approach and direct involvement in the sourcing process.

Your role:

Reports to: Engineering Lead

• The Senior Backend Engineer builds and extends Tushop's backend architecture to support new launches, new features, and a fast-growing user base. As a technologist and a leader, the Senior Backend Engineer pushes the team toward building a highly available, scalable, reliable, fault-tolerant e-commerce platform. The Senior Backend Engineer follows and improves upon Tushop's engineering processes and standards while advancing Tushop's mission and business objectives. This is a technical leadership role within Tushops technical track. You will report to the Engineering Lead and collaborate cross-functionally with all Tushop teams.

Key Responsibilities:

• Design and implement features aligned with the Product roadmap.
• Conduct thorough design document reviews, perform code reviews, and provide input on implementation decisions made by other technical teams. 
• Collaborate with cross-functional teams (Product, Data, Procurement, and Finance) to deliver scalable software solutions.
• Continuously enhance our codebase with clean and efficient code while applying the most suitable technologies to solve challenges.
• Strengthen the testing infrastructure to increase code coverage for backend modules. 
• Elevate monitoring and alerting capabilities of backend modules to enable proactive improvements in availability and response times. 
• Provide technical leadership and mentorship to a team of Backend and Frontend Engineers to build/extend complex modules, including remote team members.

The profile we're likely to hire:

• Possesses a minimum of 4+ years of backend software engineering experience
• Ideally 4+ years of coding experience in NodeJS
• Demonstrates a track record of developing and launching large-scale consumer applications on Cloud infrastructure (AWS, Google Cloud, or Azure)
• Holds expert knowledge in REST API design and development for mobile/web applications
• Exhibits mastery in Agile development processes
• Excels in prioritization and communication within a fast paced environment
• Brings strong expertise in both relational databases (MySQL, PostgreSQL, Oracle, or MS SQL) and non-relational databases (Firebase, MongoDB)
• Previous experience at a tech startup is a valuable plus.

Your role:

Reports to: Engineering Lead

• The Senior Frontend Engineer is responsible for designing, developing, and maintaining the frontend of Tushop's products, including web and mobile applications. This role involves working with product managers to define the product roadmap, collaborating with other engineers to implement features, and ensuring that the frontend is scalable and reliable across different platforms. Proficiency with JavaScript and React.js is imperative, as is experience with mobile frontend development.

Key Responsibilities:

• Play a leading role in the design and development of software solutions for both web and mobile applications.
• Translating designs and wireframes into high-quality code for web and mobile platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native on both web and mobile.
• Conduct code reviews for web and mobile components.
• Collaborate closely with the back-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience on both web and mobile.
• Mentor less experienced software engineers in both web and mobile frontend development.

The profile we're likely to hire:

• Possesses a minimum of 4 years of frontend development experience.
• Demonstrates strong proficiency in JavaScript and Angular.
• We are searching for a stellar Senior Frontend Engineer
• Has experience with Figma or the ability to convert wireframes/designs into HTML/CSS/SCSS/React/Flutter pages.
• Utilizes markup languages effectively.
• Familiar with browser testing and debugging tools like Playwright or Cypress.
• Has in-depth knowledge of Flutter (Dart).
• Understands layout aesthetics and design principles.
• Follows best practices for code quality, testing, and code reviews.
• Thrives in agile (scrum) environments and is familiar with JIRA.
• Adapts to an environment characterized by continuous feature development and deployment.
• Bonus: Experience with SCSS, Ionic, and expertise in securing single-page applications.

Key Responsibilities:

• Participate in recruitment and selection activities including drafting, publishing, and advertising job descriptions, screening applications, scheduling and interviewing candidates, coordinating with the hiring managers, communicating hiring feedback, and preparing reports about hiring trends.
• Onboarding new employees including pre-onboarding paperwork, workstation allocation, HRIS onboarding and training, and health insurance enrollment.
• Offboarding new employees including facilitating the clearance and handover process in collaboration with the Engineering and Operations teams and conducting exit interviews.
• Maintain and update an efficient HR database, monitor employee lifecycle, and prepare periodic and ad hoc reports for applicable metrics such as turnover rates, absenteeism rates, and labor costs while maintaining the integrity of all data.
• Collate and prepare payroll data in conjunction with the line managers, emphasizing accuracy, completeness, and timeliness. Handle mid-month and end-month payroll schedules including filing for statutory deductions.
• Participate in employee training and development, including conducting training sessions, organizing and managing external training programs, and maintaining training records and the companys training calendar
• Participate in the formulation, implementation, and training of HR policies, processes, and procedures.
• Maintain and continuously update Tushops career pages to reflect the culture that powers the team.
• Oversee day-to-day administrative activities and tasks
• As the first point of contact for any HR-related queries, effectively communicate with team members on an ongoing basis and provide support to staff by answering questions about HR policies, processes and procedures, employee benefits, and HR Compliance.

The profile we're likely to hire:

• Bachelors Degree in Human Resources Management, Industrial Psychology, Organizational Leadership, or a related field
• 3+ years of work experience in a similar role in corporate HR, preferably in manufacturing, retail, or a start-up environment
• Working knowledge or familiarity with Human Resource Information Systems, Payroll Software, and Applicants Tracking Systems
• Good understanding of employment laws, human resources best practices, and legal guidelines
• Strong analytical and problem-solving skills
• Solid work ethics, integrity, and ability to maintain employee confidentiality
• Ability to organize, prioritize, and manage time effectively
• Active listening, great communication, and presentation skills
• Ability to work independently and collaboratively with minimal supervision
• A highly motivated and reliable individual with superior attention to detail
• A people person with excellent interpersonal skills and a welcoming personality

Why Tushop?

If you've ever been curious to see the initial days of a company and be part of that story, then this is your chance. Since we are at an early stage, you will be able to see and feel the direct impact of your work. You will have ownership of your tasks and you will not be micromanaged. You will make things happen. Lastly, you will work with a fun, fast-moving, customer-centric, reliable, and supportive team.

Why not Tushop?

• We experiment a lot. If you like dotting all your is and crossing all your ts before making a move, then you might not enjoy working with us.
• We are low-ego individuals. If you need praise, need to always be right, or need someone else to fail to feel self-worth, this role is not for you.
• We believe that fieldwork makes the dreamwork. We dont hide behind laptops every day; we instead thrive by engaging with customers, suppliers, partners, and teammates on the phone and in the streets. (We find it invigorating - and hope youd find it that way too!)

Key Responsibilities:

• Manage accounts payable functions, including processing and monitoring vendor payments and reconciling accounts
• Matching revenue to payment points for the various product revenue categories
• Ensure timely and accurate recording of all financial transactions in compliance with accounting standards and regulations and monthly reconciliation of bank and MPESA accounts
• Update weekly and monthly inflows and outflows records and provide updates
• Prepare and file tax returns and statutory deductions and payments
• Assist in the preparation of financial statements, including balance sheets, income statements, and cash flow statements
• Maintain a fixed asset registry and perform impairment, and pass journals for the same on Quickbooks
• Conduct monthly and annual financial analyses, including variance analysis, trend analysis, and forecasting
• Participate in internal and external audits and provide support for external auditors
• Participate in stock checks and reconciliation with Warehouse Manager
• Analyze financial information and summarize financial status
• Spot errors and suggest ways to continuously improve efficiency and spending
• Provide technical support and advice to the Management Accountant

The profile we're likely to hire:

• Bachelor's degree in a relevant field, such as Business Administration, Finance or Accounting
• Professional Accounting Qualification (CPA (K) or ACCA)
• At least 4 years of experience in Finance/Accounting, with at least 2 years of handling accounts receivables
• Experience using Quickbooks and other Accounting software, and a good understanding of International Financial Reporting Standards (IFRS) and their applications
• Strong analytical skills and ability to identify and prioritize key initiatives and opportunities
• Able to demonstrate initiative and ownership of assignments and adapt quickly in a fast-paced environment
• Excellent communication and interpersonal skills, with the ability to build relationships and influence others
• High level of organization, attention to detail, and ability to effectively and efficiently handle a variety of responsibilities
• An individual who exemplifies integrity and honesty
• Experience in the e-commerce, retail, FMCG sectors would be an added advantag