Penda Health Careers

The finance Intern will support the finance team by ensuring accurate revenue reconciliation, inventory tracking, and audit preparation. This role allows the intern to gain practical exposure to accounting practices, financial compliance, and data accuracy. The intern will work closely with the Branch Accountant to assist in maintaining financial integrity within the organization. 

Scope of Work  

• Daily reconciliation of revenue received through various payment methods and medical centers, identify discrepancies, and prepare reports. 
• Support stock take, investigate stock variances, and update inventory records. 
• Gather and organize financial documentation to facilitate internal and external audits. 
• Assist in compiling revenue, inventory, and monthly financial summary reports  
• Ensure financial records are accurate, complete, and compliant with company policies. 

Requirements.

• Recently completed Bachelor's degree or Diploma in Finance, Accounting , Business Administration or a related field. 
• CPA certification is an added advantage 
• Proficiency in Microsoft Excel and other financial reporting tools. 
• Previous hands on experience in finance-related tasks such as data entry, reconciliations, financial reporting, or auditing is an added advantage. 
• Strong team player with effective problem-solving abilities. 
• Ability to analyze financial records, identify discrepancies, and suggest corrective actions.

Job Summary

• We are looking for a highly motivated and detail-oriented Junior Business Systems Analyst to support the optimization and management of Penda Health’s IT systems and processes. In this role, you will work closely with senior team members to analyze business needs, recommend technological solutions, and assist with the implementation of innovative healthcare IT initiatives. You will also engage with front-line staff to understand their challenges, dig deep into existing systems to improve them, and contribute to the overall efficiency of the organization.

Key Responsibilities

• Process Improvement: Assist in gathering and documenting requirements, creating process models, and participating in user feedback sessions to streamline business processes.
• System Monitoring & Support: Monitor system performance, troubleshoot issues, and provide technical support for software applications, particularly EMR and ERP systems.
• User Training & Documentation: Help develop user guides, train staff on new features, and ensure smooth adoption of system updates and enhancements.
• Vendor Coordination & Testing: Work with external vendors on application updates and patches, and assist in testing new features for seamless implementation.
• Data Integrity & Automation: Support data accuracy, troubleshoot sync issues, and assist in automating workflows to improve reporting and operational efficiency.

Qualifications

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field.
• 1-3 years of experience in application/software support, business analysis, ideally within a healthcare setting.
• Strong understanding of EMR and ERP systems.
• Excellent problem-solving, analytical, and communication skills.
• Proficiency in SQL and database management.
• Familiarity with IT service management concepts and system integration techniques (APIs).
• Willingness to work flexible hours in a fast-paced environment.

Additional Requirements

• Ability to maintain confidentiality of sensitive information.
• Strong attention to detail and organizational skills.
• Commitment to ongoing learning and professional development.
• Team-oriented, adaptable, and able to thrive in a dynamic healthcare IT environment.

Role Summary:

This role involves supporting dentists & COHOs in providing patient care, managing dental records, sterilising instruments, and ensuring a clean clinical environment. The dental nurse will be pivotal in enhancing patient experiences and outcomes at Penda Health.

Responsibilities:

• Assist dentists during a variety of treatment procedures, ensuring patient comfort.
• Set up and sterilise dental instruments and equipment before each use.
• Provide patients with aftercare instructions following dental procedures.
• Manage patient records, including updates and maintaining confidentiality.
• Take and process dental X-rays and other diagnostic tests as required.
• Ensure all dental work areas and instruments are cleaned and sterilized according to health and safety protocols.
• Ensure strict compliance with infection control protocols and use of personal protective equipment (PPE).
• Stock and manage dental supplies, placing orders when necessary to ensure availability.
• Assist with front office tasks as needed, such as scheduling appointments and managing patient queries.
• Promote dental health by educating patients on oral hygiene strategies.
• Participate in team meetings and training sessions to stay updated on the latest dental practices and Penda Health protocols.
• Contribute to quality improvement initiatives by actively participating in clinical audits and implementing best practices.
• Adhere to all ethical and legal standards of the medical profession, maintaining patient confidentiality and privacy at all times.
• Comply with all healthcare regulations, guidelines, and policies, ensuring patient safety and quality of care.

Key requirements and attributes 

• Trained dental nurse
• A minimum of 6 months experience in a dental clinic/post internship
• Excellent communication and interpersonal skills to interact effectively with patients and medical centre team members.
• Compassionate and patient-centred approach to care.
• Strong organisational and time-management abilities.
• Proactive in learning and adopting new techniques and technologies in dental care.
• Ability to work collaboratively in a team environment and support initiatives to grow patient numbers.
• Strong commitment to patient safety, confidentiality, and ethical conduct.

Role Summary:

We are seeking a dedicated and skilled sonographer to join our team. As a sonographer, you will play a vital role in our diagnostic imaging services, utilizing ultrasound technology to produce high-quality images for the diagnosis and treatment of various medical conditions.

Responsibilities:

• Provide imaging services to patients in accordance with established practice parameters and standards of care.
• Process, verify, and maintain patient information accurately.
• Prepare patients for ultrasound procedures, ensuring accurate identification and readiness.
• Produce timely and accurate results following UltraSound SOPs and standards.
• Review all test results for accuracy and consistency, correlating them with patients’ conditions when necessary.
• Maintain records and filing systems for ultrasound information, equipment, and test results to comply with regulations.
• Order and maintain department supplies, ensuring optimal resource utilization.
• Implement stock control procedures to ensure accountability.
• Conduct weekly and routine maintenance of the ultrasound equipment.
• Adhere to safety and infection control policies and procedures at all times.
• Perform any additional duties assigned by the Branch manager in line with sonography services and Penda Health Services.
• Be flexible to conduct scans in various Penda Medical Centers as assigned.
• Carry out duties in alignment with Penda’s Vision and Values.

Key requirements and attributes 

• Diploma in Diagnostic Radiography/Medical Imaging Sciences
• Valid License to Practice from the relevant regulatory or professional body if applicable
• At least 3 years work experience
• Knowledge of relevant legislations and professional standards
• Computer use skills and experience

Role Summary:

This is a key clinical position that will provide a critical impact on our ability to provide comprehensive primary care to our patients. We are looking for individuals who can ensure an outstanding patient experience while providing the highest quality laboratory results.

Responsibilities:

• Collect, prepare, and process samples for a diverse range of laboratory tests, adhering to established protocols and procedures.
•  Operate and maintain laboratory equipment, ensuring they remain in optimal working condition for precise and efficient testing.
•  Actively participate in quality control procedures to uphold the accuracy and timeliness of laboratory testing.
•  Monitor laboratory stock levels, generate monthly orders, and implement proper storage conditions for laboratory supplies.
•  Maintain accuracy in recording and interpreting test data within Electronic Medical Records.
• Prepare comprehensive reports summarizing test results and findings.
• Foster a collaborative and friendly work environment by working effectively with colleagues.

Key requirements and attributes 

• Diploma, Higher Diploma or BSC in Medical Laboratory Science and current registration with KMLTTB 
• Minimum of 3 years experience in a busy Laboratory setup 
• Have a valid BLS Certificate
• Fully proficient in a wide range of lab services, including hematology 
• Outstanding patient interaction skills and ability to collaborate well with teammates

Job Summary: 

The Pediatric Clinical Officer is responsible for delivering high-quality, patient-centered care to neonates, infants, children, and adolescents. This includes conducting thorough clinical assessments, diagnosing and managing pediatric conditions, and administering treatments in line with Penda's patient experience standards. The role involves educating families on preventive care, collaborating with healthcare professionals, and providing emergency care when needed. Additionally, the Pediatric Clinical Officer ensures accurate patient documentation and stays updated with current pediatric practices. The position requires adherence to Penda Health's values and active participation in a team-oriented environment..

Responsibilities: 

• Deliver excellent patient care by promptly addressing concerns and performing thorough assessments, including history and physical exams for pediatric patients.
• Diagnose, manage, and develop individualized care plans for pediatric illnesses, injuries, and chronic conditions, including emergency care and stabilization.
• Educate and counsel parents on child health, development, nutrition, and preventive care, as well as chronic condition management and follow-up.
• Collaborate with healthcare staff to ensure comprehensive care and refer patients to specialists or inpatient care when necessary.
• Stay updated on pediatric practices and protocols to ensure high-quality care. 

Requirements: 

• At least 1-year post-training experience in Pediatrics.
• A Higher National Diploma in Pediatrics.
• A Basic Diploma in Clinical Medicine and Surgery.

Role Summary:

Nursing Officer at Penda ensures the best quality of service and excellent patient experience through standardized patient triaging, management of emergencies, best MCH/FP services as well as other out-patient procedures.

Responsibilities:

• Provide comprehensive and high-quality clinical services. This includes initial assessment of patients, triaging, MCH/FP and nursing procedures as well as administering IV or IM medications using nursing best practice. 
• Ensure the Medical Centre is always ready and well stocked with supplies and equipment, including well-packed clean and sterile items to attend to general and emergency cases. 
• Be an Infection Prevention and Control Champion by implementing IPC best practices and Penda Health’s IPC protocols
• Accurately and comprehensively record patient data in Penda’s electronic medical record in real-time. 
• Complete the necessary MoH reporting requirements and ensure timely and accurate submission. 
• Provide quality patient education and excellent patient experience to all clients.
• Embrace, learn and develop in an evidence-based medical system in line with Penda’s developed protocols.
• Participate in continuous professional development to stay current with advances in medical practices and technology.
• Work with the nurse officer in-charge and/or branch manager to identify areas for process improvement and implementation of best practices (continuous improvement)  to enhance overall clinical/nursing operations.
• You may be assigned additional tasks within the medical center by the branch manager or nursing officer in-charge. 
• Be a great teammate and go above and beyond by actually making sure your teammates love their work. Work well with other colleagues and go above and beyond what is expected from you. 
• Adhere to all ethical and legal standards of healthcare delivery.

Key requirements and attributes 

• Diploma in Nursing - KRCHN holding a valid practicing license from NCK. 
• Valid BLS certification is mandatory, ACLS is an added advantage 
• Minimum of 2 years’ experience in a busy Healthcare Facility 
• Demonstrated experience in MCH/FP 
• Good communication (written and verbal) skills, outstanding patient interaction skills. 
• Strong demonstrated ability to use electronic health records and digital health tools

Role Summary:

We are seeking a dedicated and skilled sonographer to join our team. As a sonographer, you will play a vital role in our diagnostic imaging services, utilizing ultrasound technology to produce high-quality images for the diagnosis and treatment of various medical conditions.

Responsibilities:

• Provide imaging services to patients in accordance with established practice parameters and standards of care.
• Process, verify, and maintain patient information accurately.
• Prepare patients for ultrasound procedures, ensuring accurate identification and readiness.
• Produce timely and accurate results following UltraSound SOPs and standards.
• Review all test results for accuracy and consistency, correlating them with patients’ conditions when necessary.
• Maintain records and filing systems for ultrasound information, equipment, and test results to comply with regulations.
• Order and maintain department supplies, ensuring optimal resource utilization.
• Implement stock control procedures to ensure accountability.
• Conduct weekly and routine maintenance of the ultrasound equipment.
• Adhere to safety and infection control policies and procedures at all times.
• Perform any additional duties assigned by the Branch manager in line with sonography services and Penda Health Services.
• Be flexible to conduct scans in various Penda Medical Centers as assigned.
• Carry out duties in alignment with Penda’s Vision and Values.

Key requirements and attributes 

• Diploma in Diagnostic Radiography/Medical Imaging Sciences
• Valid License to Practice from the relevant regulatory or professional body if applicable
• At least 3 years work experience
• Knowledge of relevant legislations and professional standards
• Computer use skills and experience

About the Role
We are looking for a compassionate and skilled Medical Officer to join our team and play a pivotal role in providing high-quality patient care at our outpatient medical centers. The ideal candidate will perform thorough medical assessments, diagnose and treat a variety of conditions, and develop tailored treatment plans to meet patients' needs. In addition, you will mentor junior staff, contribute to quality improvement initiatives, and uphold our commitment to ethical and professional healthcare standards.

Key Responsibilities

• Conduct comprehensive medical evaluations, including patient histories, physical exams, and diagnostic tests.
• Diagnose and treat a range of acute and chronic conditions, ensuring evidence-based care.
• Develop and implement personalized treatment plans, including prescribing medications and therapies.
• Counsel patients and their families, offering support and health education.
• Monitor patient progress and adjust treatment plans as needed.
• Maintain accurate and confidential medical records for all patient interactions.
• Participate in clinical audits and implement best practices for quality improvement.
• Mentor and supervise junior medical staff, supporting their professional growth.

Qualifications & Experience

• MBChB from a recognized medical institution.
• Active registration with the Kenya Medical Practitioners and Dentists Board (KMPDB).
• At least 2 years of experience in an outpatient setting.
• Proficiency in diagnosing and treating diverse medical conditions.
• Strong communication and interpersonal skills.

Personal Attributes

• Empathy and a patient-focused approach.
• Leadership skills with the ability to mentor and guide others.
• Commitment to ethical standards and patient safety.